i have the same problem. just bought it a few weeks ago and last few days it started. cant start until plug in. this is irritating. their sony experia compact Z3 was good.
Manoy, 23 Oct 2015And they are closing there eyes to repair those affected.Hope they can repair it. If not I want a refund
Specs wise it's incomparable go for the m5 latest and cheapear you buy a phone to handle latest application smoothly not to display to people around you
Manoy, 23 Oct 2015Why Sony is so slow in updating the software of M5. To those who are having shutdown problems.... morepl...use company given nano sim.....n get relief of shutting down problem.....i m using it n there is no issue with phone n enjoy the raving beauty of phone....
Hii guys..m planning to buy phone, which one i should buy iphone 6 or xperia m5 dual..plzzz suggest
Neehar, 15 Oct 2015Hi All, All the negative comments about this device are fake, I have purchased this mobile... moreAll the negative comments here are right..i confused to buy this after seeing these mucg -ve commnts...pls help..
Neothz2, 23 Oct 2015I am victim of M5 shutdown and some buggy issues too...very disappointed with this phone as a ... moreWhere ur location. I'm also Malaysia user from Penang. Until now no info after I sent to Sony service center. Also trying to call but nobody want to answer the calls. In Sems service online my device is mark as UNDER REPAIR. Its been almost 20 days now. Sony Malaysia sux
Very badly impacted by auto shutdown and lost syatem time. Observed it is veey frequent when low network coverage where M5 need to increase transmit power to stay connected. SONY please do somethings quick else for sure this unit is once of the failure that cause Sony out of smartphone market in no time. Imaging I have 6 auto shutdown in one night and the unit I not even use for 60days.
I charge the battery twice from 1% but it never ends charging.
And stop on 97%... Even though I keep charger plugged it still 97%..
Why Sony is so slow in updating the software of M5. To those who are having shutdown problems. any body tried to change the sim card? Are you using original cut nano sim?
I experienced the same shutdown problem with my other old android but the sim was the culprit. Although the same sim was working good on other phone.
Neothz2, 23 Oct 2015I am victim of M5 shutdown and some buggy issues too...very disappointed with this phone as a ... morehere in Malaysia Sony M5 is not available anymore in Sony Centers with some labels saying "temporary not available" and in their website it says "sold out". of course they know their faulty device, now they took it out.
I am victim of M5 shutdown and some buggy issues too...very disappointed with this phone as a loyal fun of Sony since classic Xperia Z,which is amazing. I visited Sony service centre but they replyed me that thinking about exchanging new M5 handset..I already know this is not the solution. How can I get refund ?or what about upgrading to Z series(Z2/Z3) with this M5 from Sony officials. Feeling sorry for all M5 users..
I will buy a smart phone. which device is good or the best for me Sony M5 or Z2, plz choose for me.
Anonymous, 22 Oct 2015The simplest way to end the shutting down issue is to tweak your m5. Ill be helping you guys.... moreAnonymous, thanks for your suggestion. I feel cosmetic solutions like this may help for the meantime but the root cause for problems in this model should be addressed immediately. I have an LTE subscription on my phone, therefore, this temporary solution of shifting to GSM only is not fair for me. Also, I read that they are rolling out an android upgrade in January 2016?... Are they kidding us...that long? What the heck? Sony is trying to treat us like fools...enough of this foolishness. They should refund all units purchased defective or allow an upgrade, plus extra cost,whatever the difference is to a better model.
Isn't changing the network to GSM just a cosmetic solution? What if I have an LTE line/subscription? It will prove to be useless on my end...paying premium for the LTE connection and can't even experience it on this phone. There should be a real solution, not just a "hang-on there" temporary cover-up.
In the Philippines, there are already stores pulling out the Sony M5 and M5 Dual from their stocks. They have stopped selling these due to the shutdown problems.
Im an M5 user too, for more than a week of using it, still ok. no any shutdown happened since acquired. I only noticed that even I choose the manual selection of network, it will still choose the other network with better signal after few minutes. Also, it lacks of settings to customize keyboard, icons, color and sizes of icon names. Sorry to say that my Asus zenfone 5 has a lot more. Only that M5 has a better camera on day light pictures. night pictures have too much red color even on manual mode. it could be that my cam settings is not correct.