lol, I used M5 a few weeks, it's niceeeee smartphone!!!! the problem is my fault :)
but I faced two problem due to photos too much saved in internal storage and 4k video playback can't clearly.
haha, I trade in note 2 and galaxy tab 10.1, the salesman helped me transfer almost 6000 photos to M5 internal storage. all phone settings fine, but when clicked into album, it hang, because too much photos need to loading, sure it will hang. the salesman always reminded me to delete unnecessary photos, because internal storage had a bit space.
first time I charge phone, m5 hang due to a bit space of internal storage. it's can't open and green light charge is on even unplugged charger.
the salesman helped me to open my m5 a few seconds, after I came back house, I connected m5 to pc fastly. Wow, my pc open those photos files also hang, PC hang so M5 will hang a bit too , haha. m5 never hang after deleted all photos
a few days ago, I recorded video by using 4k video apps, the video not clearly, but after the salesman helped me reset and backup phone, 4k video is clearly. he said I misdeleted some related software. haha. If after reset still had problem, it meant is m5 problem.
but now m5 is ok!!!!! :)
me also am getting this problem it turn off by itself
and i cant turn it on unless i plug the charger
and my battery lever is more than 75%
i get this problem only one time everyday
any solution available for this problem??
I did something that helped my phone very much not to be laggy or hanging anymore.
I went to "Developer Option" in Setting Menu and changed the "Logger Buffer Sizes" to 16M and put "Animation off" for "Window animation scale", "Transition animation scale" and "Animator duration scale". then Restart.
hope it helps
AnonD-446528, 19 Oct 2015Using this phone for three weeks. It's really awesome. I request everyone not to put reviews w... moregood for you, but just because your phone is no crap doesnt mean that the rest are wrong.
Christian, 18 Oct 2015Many of us here in the Philippines are having the same problem of sudden shutdown of the M5 ev... moreHere in Malaysia also having the same issue. Dunno how long should I wait, my phone already in service center. Now has been 16 days
maks, 18 Oct 2015I'm planning to buy m5...are all the comments re:the frequent shutdown,true?It's true mine shuts down randomly & won't turn on without plugging to charger
Shian, 19 Oct 2015This Phone has really become a big problem. In a sony forum, one user has gone to the service ... moreCan we get refund ? I already sent to Sony service center about 16 days now. If can, how to apply refund?
Shian, 19 Oct 2015This Phone has really become a big problem. In a sony forum, one user has gone to the service ... moreDo u know how long they can fix ? I sent my phone to Sony service center now has been more than 2 weeks. Still no information
for me no shut down at all...i have been using it for 1 week now...heating there is...but not too much...camera ok...
AnonD-446528, 19 Oct 2015Using this phone for three weeks. It's really awesome. I request everyone not to put reviews w... moreGood to hear your phone having no issue but mine still in Sony service center. Hoping they can fix random shutdown issue . I'm really enjoy this phone . sound very loud but must activated crystal audio, camera awesome and good speed no lagging at all. You're lucky owner.
This Phone has really become a big problem. In a sony forum, one user has gone to the service center and they are now recommending to change the motherboard...what a big problem. First its software update, next its firmware problem, now its motherboard...its obvious that this phone is all out defective.
Using this phone for three weeks. It's really awesome. I request everyone not to put reviews without using the phone. I am a rough user. I have played almost all the high level games (About 7). It never lagged. One more thing battery is just 2600mah. If you bought this phone then you must not comment anything about this phone. Because you must have known a Octa-Core 2 GHz MT6795T and a PowerVR G6200 will definitely consume much battery. My battery still stands for about 13Hrs (3G, Location and Auto-Sync ON!!!). One more important thing my phone has never turned off automatically. What else you need at a rate cap of 35K?? Camera still stands first when compared to the other phones. Sound quality is good as well. I am very happy buying this phone.
I'm so close in buying this M5 good thing I read your post. I'm from the Philippines too. So Sony Philippines can not do something about those "issues" plaguing this smartphone. Sayang it has a potential although pricey when you get it from Sony but cheaper in gray market.
auto shutdown once a week.... no way to turn on... except plug in power cable...