AlexMhae, 17 Oct 2015What update did you do? Try to update first all the sony installed apps especially Facebook, albums, music and try to install cleaning app since software update is not available yet. Also restart your unit.
Am I that lucky that I got a nice unit last week? Also, for those having battery problem, try to update sony's built in apps and to use the stamina mode to improve battery life.
Freddy143, 15 Oct 2015it just a common problem of lollipop 5.0... just upgrade to 5.1.1 or wait for on air update ;-)The update is not yet available on my country. Should I wait for the update or bring my phone to the service centre?
ash, 16 Oct 2015sood, probably a phone seller with a lot of M5 in store. you dont feel the pain simply saying ... moreAgree with you. I think Sood don't have this phone so he doesn't know what are we dealing with shutdown issue. My advice, sent to service center don't use in safe mood, its sux. let them fix. Mine have been 2 weeks without any info from the service center. Hope Sony can fixed. Otherwise this is shame and I need refund .
It's the crapiest phone one could buy the phone 1. Microphone doesn't work properly 2. Phone hangs a lot 3. IT'S an overally priced handset 4. Other phones with better features and.specs are available at cheaper price 4. It's not at all future proof 5. I am stucked with this phone as I cannot sell it with incurring the loss of atleast Rs. 10,000/- 6. It's not at all a fake review speaking out of personal experiences
Mangkuk, 15 Oct 2015i know how you feel . we are the same victims :\I am also victim!!! Bought Xperia M5 on 24/9 and send in SONY service centre on 14/9 because it shutdown and cannot on anymore! From Johor - RY :(
sood, probably a phone seller with a lot of M5 in store. you dont feel the pain simply saying others giving negative comment to this device.
i jz bought a M5 dual last 3 weeks. my only problem right now is it keep shutting down randomly & cant turn it on unless plug in charging cable to boot the phone.
been trying safe mode for about a day so far din turn off by itself.. comon sony! i shouldn't b using this thing in safe mode till i change the next phone.
yes neehar ur right
all the negative comments abouts this phone are fake,
bcoz this phone is awesome in features,
I think always buy the phone from store , not from online markets
Alex, 14 Oct 2015What update did you do? Facing the same problem right now.
it just a common problem of lollipop 5.0...
just upgrade to 5.1.1 or wait for on air update ;-)
Anonymous, 14 Oct 2015What update did you do? Facing the same problem about the auto shutdownNo. My huband's m5 was updated when we sent it back, while mine's was not updated. Both phones still had the shutdown issue. The update didn't make any difference. We returned both units and are now waiting for our refund.
Sealbs, 14 Oct 2015Good luck..... as I know they still haven't fix the firmware. My M5 is kept by the sony repai... moreYeah , good luck..they did that upgrade to our m5s already but still the same problem.we had ours returned and now waiting for refund. My husband bought samsung note5 yesterday instead. It's amazing! Me, i'll wait for the fixed m5 on market, I don't know, maybe because I'm a sony fan..
All the negative comments about this device are fake,
I have purchased this mobile in a store. this is an awesome phone.
Don't believe in -ve comments.
Sealbs, 14 Oct 2015Don't buy it. I bought the M5 two weeks ago. It shut down automatically and could not be switc... morei'm still waiting my M5 Dual. until now my phone status is "under repair" . sent 5/10/2015. hope they found the solution and fix problem. for those who want to buy this phone. im not recommended at this early stage of marketing / selling.
Anonymous, 07 Oct 2015is the auto shut down problem solved in update What update did you do? Facing the same problem about the auto shutdown
reading all these comments m simply left with mixed feelings about this device...
i really want to buy one..!!! hows the phone working after the update? are all the problems resolved after update? the m5 owners please do the update and let us know..