Anonymous, 14 Oct 2015What update did you do? Facing the same problem about the auto shutdownNo. My huband's m5 was updated when we sent it back, while mine's was not updated. Both phones still had the shutdown issue. The update didn't make any difference. We returned both units and are now waiting for our refund.
Sealbs, 14 Oct 2015Good luck..... as I know they still haven't fix the firmware. My M5 is kept by the sony repai... moreYeah , good luck..they did that upgrade to our m5s already but still the same problem.we had ours returned and now waiting for refund. My husband bought samsung note5 yesterday instead. It's amazing! Me, i'll wait for the fixed m5 on market, I don't know, maybe because I'm a sony fan..
All the negative comments about this device are fake,
I have purchased this mobile in a store. this is an awesome phone.
Don't believe in -ve comments.
Sealbs, 14 Oct 2015Don't buy it. I bought the M5 two weeks ago. It shut down automatically and could not be switc... morei'm still waiting my M5 Dual. until now my phone status is "under repair" . sent 5/10/2015. hope they found the solution and fix problem. for those who want to buy this phone. im not recommended at this early stage of marketing / selling.
Anonymous, 07 Oct 2015is the auto shut down problem solved in update What update did you do? Facing the same problem about the auto shutdown
reading all these comments m simply left with mixed feelings about this device...
i really want to buy one..!!! hows the phone working after the update? are all the problems resolved after update? the m5 owners please do the update and let us know..
awi11, 06 Oct 2015That is exactly the question I want ask.... sony mobile used all her man power perfecting the ... moreDon't buy it. I bought the M5 two weeks ago. It shut down automatically and could not be switch on again unless you plug it with the charger. Sony repair center told me, it caused by the default firmware, which mean the phone actually not ready for sales in the market!! They can't fix my phone at the moment and ask me to wait for a few days!!! It is ridiculous
Mangkuk, 11 Oct 2015sent your m5 dual for warranty claim. i just do and waiting to collect my phone back. cannot w... moreI got the same problem and sent my M5 to Sony repair center. The staff told me all these problems were caused by the default firmware. They can't fix the phone at this moment and ask me to wait for a few days...... I believe Sony will update the firmware soon, but please don't put their product in the market if it is not ready! Sony sux
gvm, 13 Oct 2015Bought two units of M5 last Sep 19 but my husband and I encountered problems in less than two ... moreI have the similar problem. The phone can't charge up to 100% when it turn off. Battery die so fast, the phone always heat up. The worst is, it shut down suddenly and can't be switch off again unless plug it with the charger. My phone is kept by sony repair center now. They said it is the firmware problem which can't be fix at this moment. They ask me to wait for a few days. Few days passed, no news from Sony at all
Maya Mohan, 13 Oct 2015Those issues with charging,heating,restarting is nothing with hardware. It will disappear once... moreGood luck..... as I know they still haven't fix the firmware. My M5 is kept by the sony repair center since 11/10 until now. They told me there is problem with their firmware and couldn't fix my phone yet...... need me to wait for a few days.... and I still didn't get my phone back
gvm, 13 Oct 2015Don't buy yet. We bought two M5 dual last Sept 19, my husband and I,and both phones would sudd... moreDon't buy M5 dual, I got it two weeks ago, many default problems due to the firmware written by Sony. (it suddenly switch off itself and can't turn it on unless you plug it with the charger) My phone is now kept by the Sony repair center, they told me they can't fix the problem yet, need me to wait for a few days..... its been few days already... very disappointed with the phone. Safe you money, I feel so regret to bought this phone.
I have this phone less than one week .. I encountered the problem with sd card ..when i moved apps to sd card swiftly I will get error message saying that the apps has stop and if i set the dafault storage in camera to sd card it's don't even save the circle keep spinning .. Don't even stop . I've format my memory card but it still the same .. I already updated to latest software .. Any solution ??
gvm, 13 Oct 2015Don't buy yet. We bought two M5 dual last Sept 19, my husband and I,and both phones would sudd... moreThose issues with charging,heating,restarting is nothing with hardware. It will disappear once you will do the update. I just confirmed this with one of my friend who brought this recently. At first he had all these problems and he thought that it was a defective piece, but after update it had worked like charm. Just now I seen his phone and tested to confirm all those issues disappeared.
Also I ordered the phone today itself, may be i will get it after 2 days.
Maya Mohan, 12 Oct 2015I'm going to purchase Xperia m5 Dual after 2 days. Please let me know if it is good or bad. Pl... moreDon't buy yet. We bought two M5 dual last Sept 19, my husband and I,and both phones would suddenly die on us. His was replaced already with another brandnew unit but with the same problem. That's 3 tested handset with all the same problem.
Bought two units of M5 last Sep 19 but my husband and I encountered problems in less than two weeks of use. His phone shuts down on its own, even on a high battery level, and will only open if you plug with a charger. When it opens, date/time settings don't update automatically as it should. The store replaced it with another brand new unit but it has the same issue. My initial problem with my unit was lagging and hanging even there's no multiple apps running and it sometimes click random screen parts without me doing anything, but now it got worse when it started to have the same problem of turning off by itself. That's 3 units with the same problem. I hope sony can fix that because we love the phone,great cam and sounds. Going back to the store again tomorrow. What a hassle!