I have had a Sony XA1 for 18 months now, my third Xperia, and until recently it has performed very well.
Alas, as others have stated, I am now having problems with the touch on the extreme sides of the screen. When texting, etc, the letter 'P' does not work! The only way to type a text is to turn it landscape, therefore avoiding the sides of the touch screen.
It is a shame that Sony cannot come forward and agree, that so many have complained of this problem it clearly is a fault with their phone!
Come on Sony, step up to the plate and at least admit this issue is real and known.
Beware of other posters who are clearly anti-Sony!
And, given that Apple have now over $100 billion in cash assets, who would want to pay the high profit margin prices of an iphone!
This phone has screen problem touch will work so please donÂ’t buy it.
Dan, 16 Oct 2018Don't buy this phone. Touchscreen stopped working soon after I bought it. Have second G3116 an... moreIt's very worst camera 📸 very worst touch screen friends please don't purchase this mobile phone 📱
Bought my Xperia XA1 just a couple of months after it's release - something I won't do again since there were only a handful of reviews then and it was all positive so I had to experience the issues myself. I am still a loyal Xperia fan though and will in fact be getting another model - hopefully, I will make a better choice this time.
Major issue for me is the screen - after a few months of excellent performance it just started failing. Either it would have random movements or the side parts wouldn't move at all. BTW I also dropped it (not too high) and the screen cracked easily. Had it replaced but encountered the same issue after 3 months of screen replacement. I paid almost a third of the unit price for the new screen.
Another issue is the battery life but compared to the annoying screen issue, this was tolerable. So, I wouldn't suggest you getting this phone because of the known screen issue. Get the better ones in the same range, I guess. But camera, audio, and all other functionalities still work for me hence my decision to stick with Sony. :)
Do not buy this phone. There are serious touch screen issues after the Oreo update, and I am having a heck of a time getting any fix to this issue. Sent my phone into Sony, noting that FedEx, not Sony, was able to email me a RMA email. Sony tried sending a RMA email from Bogota Columbia over a dozen times, but could not for some reason. How is that for customer service??!! Just as well, because every time I call customer service I cannot understand their VERY broken English. Do yourself a favor and buy any other brand phone except SONY! Never again....
this phone is not worth unless you wanted a sony phone, with high cam px and decent performance, budget tight and the side part works for me no prob not defective maybe today there are other brands worth looking for but if for camera comparing to my 23megapixel dslr it is almost of quality side by side, pic by pic.
Syuser, 30 Oct 2018XA1 have best camera - mostly after Oreo update in some situations. Now its price is low.I wish if i can buy it but it's not available in my country So do you know any good camera phone for a low price under 200 dollar ? I'm thinking of xiaomi redmi s2
Don't buy it. Not worth the money. I bought it and its sides don't work...even the back button does not work. I really do not recommend it to anyone.. I'm a Sony fangirl but seriously Sony phones r really going downhill. They better do something about the quality. It's such a waste cause Sony has like the most kickass and beautiful designs but they're quality is not really there. I really hope Sony improves their quality and does well. I'm really on sony's side but I just wished they bucked up in performance.
I have XA1 with latest official Android and I have difficulties connection it to either PC or pendrive.
I tried the original Sony cable which usually is used for charging - nothing, PC doesn't see the phone, phone only charges, no option to choose between charging/file transfer.
USB options in Android settings are grayed out.
I tried a Sandisk pendrive with USB type-C and phone can see something in the USB, gives me an option to choose whether to charge or transfer files and other two options. I choose file transfer but phone doesn't see this pendrive, kind of resets the options and let's me choose charge/file transfer over and over again. Pendrive is perfectly ok, works well on two other phones and PC.
What do I have to try / change in the settings to force it to work?
I've never had this kind of issue on any of my Samsung phones...
sonia, 25 Aug 2018Touch display not working. I wasted my money on this otherwise great phone, but display stoppe... moreThe phone s are a joke 2 xa1 S exactly same problem edges donÂ’t type. Phones in warrentee sent back and they want 80 pound to fix sayin it is internal damage. Bearing in mind one of the phones I bought for my 70 year old mother who bearly touches it and keeps it inside a shock proof cover. I refuse to pay for a fault which is obviously something a lot of people are experiencing. Now they want 40 to send the devices back to me
Anonymous, 29 Oct 2018Which one has better main camera xperia xa1 or moto g5 plus? And is it's camera good in compa... moreXA1 have best camera - mostly after Oreo update in some situations. Now its price is low.
Which one has better main camera xperia xa1 or moto g5 plus?
And is it's camera good in comparaison of flagships?
Deng people so many people mad about this phone, my xa1 is doing great(1year and going) no problems on toucscreen side such as 'p'(no defects), few to no lags at all, I really loved it, it just didnt have double tap to wake but is still good overall, compared to watching vs my laptop i love it when i watch yt(no buffering at all smooth asf) vs my laptop which kept buffering despite having good connection
Raini, 17 Oct 2018Please share the solution.A friend of mine helped me to root it in different ways. After that, we root it again and last we flashed with the latest upgrade of Oreo. After 13 months of intense usage it's still like new. I have the dual model and also my other friends. Hope I could help!
Stupidd Face Unlock cannot double tap screen off. No auto wake-up app/setting from Sony,
way cheaper now.
This phone is simply awesome. For those facing touch screen issues especially with the "p' letter, please try downloading 'Google keyboard" and thereafter minimise the keyboard. Now type freely without any hassle.
mine is the same problem with the touch on the right and letter "p" also it has really disappointed me.
Sony Xperia follows a strict "No Replacement Policy". My phone developed 3 different issues withing warranty period, including buzz sound while playing audio, hotspot connectivity, and touch problem, but Xperia team has given in writing "replacement is impossible" First they offered me a refurbished phone with 90 days warranty while my phone was having 110 days warranty when I last submitted to their service center. Now, they want me to go for a paid upgrade where I have to 17% of the original cost of my phone and the new phone will be priced INR 5,000 higher than the market price. It means i need to pay around 9,000 for a paid upgrade while the actual difference between the prices of the 2 phones is Rs. 2,712.
Anonymous, 07 Sep 2018Troll everywhere I have one of this and it's good it really depends on how you used itI've had three from the shop and they all developed the same problem. In the shop they said its a software problem and just kept giving me new ones. You must have been lucky and got the one in a thousand that works properly. It's clear the phone was not tested properly... Software or hardware.