I have had a very similar problem with my Sony for the touch . I used the z3 and the z5 . Loved the phone the battery and camera . However 2 phones same problem and massive issue with the service center. Only when I slapped them with a legal notice did I get my phone back after 4 weeks . However seeing the reviews it seems Sony does not seem to know how to get the touch working .
On a full battery it barely makes it through a day with very moderate use. Other users are lying when they say it can survive a day with heavy use. No way any phone can do that with only a 2300mah battery.
The smallish battery is the only real hardware flaw with this phone, otherwise it's a perfect midrange phone. The only other thing preventing it from a perfect score is that it only has one speaker, should have definitely had dual speakers since the upper and lower bevels are quite big.
Touch screen became unresponsive at the edges and at the top of the screen. Sad. Still waiting for repaired phone...
Wife's phone became unresponsive at the edges about 35 days after purchasing. Can't return to the retailer because it's past the return window, so we had to send her NEW phone to be repaired, still waiting for it to return. I am not hopeful that the "repaired" phone won't develop the same issue, based on the experiences of others. It's a design flaw, it won't be fixed by putting the same components into the same design -- it will just begin to happen again as flex or stress wears on the screen. DO NOT BUY THIS PHONE! Sony, RECALL THIS PHONE!
right side touch problem, serviced and fixed in 1 month affer that again same problem, company have no refund or replace. very sad
goleknama, 25 Sep 2017Is the touch screen problem still found in new batch? I am interested with this phone.I had purchased Xperia Xa1 3 months back and have display problem. Right side display has patches on it and touch screen on the right side does not work as usual.
Service center will replace the display only and will take 4 to 5 weeks for replacing the display.
Better to think of other model.
Is the touch screen problem still found in new batch? I am interested with this phone.
i think its nothing more than rubbish..sony just try to rob consumers...under 20000 ir its giving us heart attacked with no good specification...i don't understand how sony is going to compete with other mobile company...
Anonymous, 10 Sep 2017Very gd phone no heating issues No touch issues Right side edge not working touch
Bv, 22 Sep 2017Never buy it.u will face edge touch problem.it is systematic problem and never can remove by r... moreYes, I sooo agreeed with you. Side Edge problem and cant help it, I changed my phone's display and still I'm getting this Issue. Touch not working properly at the Edge.
mohit, 19 Sep 2017I want to buy Xperia XA1. Can i buy this phone? Please tell me Never buy it.u will face edge touch problem.it is systematic problem and never can remove by repairing.buy Huawei Nova and enjoy it in this price.camera,screen,battery, and all much better than xa1.
Swiss18, 21 Sep 2017Great Phone! didn't experience touch issues.. Overall daily driver!I am loving it simply amazing, beautiful compact design and battery backup is also great I am a heavy user it gives me a full day. I recommend it for those who loves Sony products. Sony is the best.
Great Phone! didn't experience touch issues.. Overall daily driver!
mohit, 19 Sep 2017I want to buy Xperia XA1. Can i buy this phone? Please tell me Pleased don't buy this phone it is fack. I took this mobile in April gone repair in June touch screen problem service centre kept for 1 month after that again in Sept software problem in 6 month 2 time repair told them to replace they don't replace Sony products r not nice please don't take
The touchscreen for the XA1 is bad - the sides of the screen is unresponsive after a while (especially difficult to click on the "q" and "p" buttons!). Got the phone replaced twice but still faced the same problem, had to ask for a refund in the end.
Sony xperia xa1 has touch screen problem this is very problematic rest all is OK. After purchasing this hand set after 7days it went to service center for same problem, but after few days using this same problem. I always use Sony phone and I had a feath in this brand but after using it I lost the faith. Sony must check their products and then they lonnch it in market. I think I need to change my test from Sony to other brands.