AnonD-307870, 09 Nov 2017Accidental or user-caused damage is not covered by the warranty.What about scratch?
Why doesn't the Sony XA1 have the dialpad keyboard options? My previous phone - Z3 compact - did. I cannot get on with the Querty keyboard, no matter how I try! I do a lot of texting and this is really a big issue. wish I'd known they'd done away with this option before I bought it. Will this be brought back in an update?
Very disappointed by this phone. First ever sony phone that was defective. The screen issue on the borders are really true, i first read that here and still purchased this phone thingking it just isolated cases, but sadly i received one. The issues first appeared after 30days of use, started by just having issues typing on the right side then after 10 days on the left side then got worse soon after covering all sides top to buttom. Went to sony service center to complain, even sited this website opinion section that they need to look into it as a defect but they just ignored it. Worst they didnt cover warranty despite it being just a 3month old phone from purchase. They use the scratch and dent clause on they warranty document.
bayu, 07 Aug 2017some say that this phone is great but the charging is bad. does it say so? need experience use... moreI am using it it's a great phone. Very fast charging & too good power management & backup
This phone is a beast i love my phone so much. Battery capicity is small but it work like 3000mah, 720p best in class but im facing touch issue in top left which is dissappointing from a sonyboy. I have drop from 1 ft and have a bit sratch n dent on it can i replace it or add some cash and buy xa1 plus?
No gut, 07 Nov 2017Are you sure that the touchscreen issue is with the software? Sorry for bad englishYes.
Sonyuser85, 06 Nov 2017So: 1. XA1 has without any doubt best cameras in its class. Much better than S7 or any Samsun... moreAre you sure that the touchscreen issue is with the software? Sorry for bad english
I think night photos are better with 12mp(4:3) resolution than with 23mp, but over the day are better with 23mp. Am I wrong?
1. XA1 has without any doubt best cameras in its class. Much better than S7 or any Samsung at date! I have a collection of pictures took by many devices so I know what I am talking about... And its around 260$. This model is a HOT CAKE!
2. Best screen/touch/digitizer in its class.
3. Fastest in its class.
4. The problems at this device are because of some kernel issues made by its latest system updates. So if you stay with 40.0.A.3.7 version of Android, battery, camera, and screen you will not be at risk. Because of the issues of kernel, some devices will be disturbed. So wait until Sony will fix this situation by better updates or even Oreo update. Latest updates like 40.0.A.6.135 version seems to be problematic.
I am saying once again: take care about rooting or flashing, Mediatek is not made for that kind of tuning.
my sony xperia also problem with screen, espcially if i want to type L P or deleted. i suspect the digitizer problem. if i send to sony to fix it , is it free or do i have to pay for it? fyi my phone is still under warranty till april 2018
Nowadays need smart phone not a DSLR...camera doesnÂ’t matter ...lack of features in sony mobile ...
They doesnÂ’t have...Fingerprint scanner, gyroscope sensor etc.also need more battery power.big display,
Sony should have think about it..
I'm actually is a worker under one of the Sony center before .Since my job required me to introduce the Sony product to customer like wireless headphone, hi-fi system and so on, NFC is more convenient but my current phone does not have NFC therefore I bought the Sony xperia XA1 for it. And now I regrets.
A lot of problem coming out with this model!The screen not sensitive, USB cannot be detected, and even connect to laptop using bluetooth.from start to still function well but after a few week the problem start to appear. Even after repair also the new problem with still coming up, so bad for this model xa1
Agree that the touch screen just totally screwed up after 3 months. I bought it in HK but the Sony in Singapore refused to fix it for free. It is obvious that it is a manufacturing issue, not a warranty issue here.