First few days, you will not get any problem, after that you will find that left and right edges will not working properly
Afterwards you will facing trouble in accessing notifications through notification bar
After few more days you will find, it is not working at all,
There are plenty of users facing same issue
Still company has didn't take any action, and also didn't improve the things with latest products
Think twice before you buy
I bought this phone in March 2018, I ignored all complains about the touch screen and now i have troubles with that because it failed firstly upper part of the screen then bottom, than at the edges, I am throwing this phone. It was wasted money. I had a Sony Xperia SP before it was good, but i am abandoning Sony forever. Sorry for that but it is not anymore my Favorite phone, they are not giving back any cent for this,even that they now about this problem from the first day that phone is in the market. They are not saying nothing about this problem.
sony sony..... my love for you is now fading, these comments aint encouraging do something
Bryn, 11 Jul 2018Had it about 5-6months now. Decent enough phone but the battery is awful. I'm down to 10% afte... moreTurn off all apps with usage access and everything will be awesome. This device works flawlessly.
Had it about 5-6months now. Decent enough phone but the battery is awful. I'm down to 10% after work and I've hardly used it.
Faced this touch issue twice .. looking to sell it now for online recycling .. Not gonna buy sony mobile again..
User 100, 09 Jul 2018I actually one up Umada here, Signal on the XA1 is pretty weak, he is not fooling anyone, you ... moreHe already told that in some countries Sony had problems with kernel coding. In my case too this device is working perfect over 6 months. I am from Europe.
Sonyuser85, 29 May 2018I have X compact and XZs in my family beside my XA1. All three are great with Oreo systems. In... moreI actually one up Umada here, Signal on the XA1 is pretty weak, he is not fooling anyone, you better head down to Malaysia to see this for yourself.
Have 2 of these phones, the slightly older version has touchscreen issues, really annoying waste of money. Used to love Sony mobiles but not now!
After a year and a half touch display finally failed. Phone has never been dropped or scratched. Been using glass protection since I bought it. Excellent camera for its price range but touch screen is starting to annoy me so much that I want to smash it on the floor. Like someone said previously all the letters on the righr side of the screen are impossible to be used, top menu is nearly impossible to be pulled down. Confused feelings.
Boooooooooooooooo! I ignored all the complaints about the touuch screen, thinking, "won't happen to me!" Well... It happened. It's actually the most frustrating phone ever. Never dropped or abused. Just a giant piece of doo doo.
pavlaki, 04 Jul 2018I bought this for the bigger internal memory at a good price, and the usual Sony camera qualit... moreUse any kind of screen protector. Use Google or Swiftkey keyboards set on auto correct. Don't use greasy or wet hands (again use a screen protector). Over 8 months of intense usage, along with 3 friends using the same with me, same settings, no issues at all. Knowing how to use it and to handle it makes it perfect. I recommend buying the dual sim model. It's perfect in every aspect (or using any firmware Nougat or Oreo). Now it's the cheapest in its class.
I bought this for the bigger internal memory at a good price, and the usual Sony camera quality. My touch screen has not failed permanently but I have daily problems touching on letters p and q and the number 0, which can be more serious when trying to write a password, or menu buttons in the top right hand corner. Also very frustrated by the apps automatically sending themselves to the SD card, so they have to be uninstalled and reinstalled. This happens when the phone is at rest! So far technical support has not been satisfactory.
Mr.Brandy, 06 Jun 2018I actually have my Sony XA1 I like it because of the beautiful camera and its long lasting bat... moreHi.. i was interest to buy this phone but so many bad comment here.. just look at your comment.. so how long u using this phone sir?
mbyv, 03 Jul 2018wife and I have 2 of these. Have been wonderful for about 6 months so far!1Repeat that for furious noobs.
wife and I have 2 of these. Have been wonderful for about 6 months so far!1
Best not to buy it.
Despite of all the bad reviews online, I visited the showroom @ Bangalore, India. The device which was on display there had touch issues.
I asked the sales person about it and he was saying some irrelevant reasons. After my multiple questions he says its got some issue and they are sending it to service center soon.
Thank God I didn't just order it online.
Even though I'm a Sony lover. No more blind purchases.
MaoriartyCall, 22 Jun 2018DO NOT BUY THIS PHONE! Touch panel becomes unresponsive within 3 months use!Bought it last january, touch screen starting to fails.. Need to change it before it becomes irresponsive..
3 friends plus myself having XA1 models. None have problems. Nougat or Oreo is simply the best device under 130 euro. Can be flashed and set to solve this issue. Mostly bad maintaining regarding Nougat firmware and also excessive power button usage. If having Nougat use mostly proximity on/off apps, but mostly, stop trolling!