I want to buy this phone but I am worry about touch problem :( Dont know what to do
Saladass64, 04 Jul 2017Any heating issues?Sony phones always have heating issues and now touchscreen issues.
Guys with touchscreen problems should raise the problem in social media and escalate to Sony's management. Make Sony take responsibility for their manufacturing defect and issue a replacement or refund to those with affected units.
Afzal, 02 Jul 2017Just used for a week., my xa1 already had touch problem at the left edges n top left display. ... moreGot the same problem.. but didnt yet go to service center in Kuantan. Really annoying problem I ever get while playing game! need to rotate screen if not responsive.
can service centers fix this touch issue? because its whats happening on my phone. very disappointed about this..tsk
Anonymous, 05 Jul 2017XA1 just release its new software yes,ive installed it. although i have no idea what's with the update. lol
mine works perfectly fine. good thing, I purchased a white one. Been using it on games (MCOC). the only thing ive encountered is when the battery's low, touch screen is not that responsive. I also hope they would include the double tap to wake just like in Z3. Over-all, great performance, camera's superb (main reason why I brought it, cheap but with excellent camera)
Hi I have inserted jio sim in it. The mobile getting restarts and my sim card gets deactivated every time. What is the issue please help me to resolve it. Does it support jio VOLTE?
Saladass64, 04 Jul 2017Any heating issues?For what it's worth, no heating issues on my G3123 (North American) version.
Anonymous, 04 Jul 2017I went to two different Sony stores (this was in the Philippines) and tested their live units ... moreSo the touchsreen problem is real indeed. But there's no official statement by sony to at least acknowledge this hardware issues or to consult the affected customers. Maybe not enough complaint filled that sony feel no obligation to speak and it just their midrange phone after all,not worth the hassle.
I went to two different Sony stores (this was in the Philippines) and tested their live units for touch issues (pulling down the drop down menu in autorotate mode, pressing P, L, Q and backspace). In one of the stores only one unit out of 4 was affected, but in the other 2 or 3 out of 4 were affected. In both stores at least one affected unit was black. This isn't a very rare rate at all, this seems like a very common manufacturing defect.
Jaime R, 03 Jul 2017I purchased this phone in USA on 06/14/17, I used rougly for about 2 weeks and all of the sudd... morein addition, is the version G3123, it all starter on the left side of the screen, is like 1cm of lines from left to right in vertical and it failed on 6/30/17, already asked for a refund to amazon.
I purchased this phone in USA on 06/14/17, I used rougly for about 2 weeks and all of the sudden the screen started to flickers like it was receiving pressure so I restarted and then nothing just a black screen with backlit and green vertical lines, no dropped or liquid, just regular use; basic troubleshooting steps like turn off, imposible to perform any other action because there is no display at all.
AnonD-444807, 03 Jul 2017Can't believe Malaysian Xa1 has problem too, so disappointed.Even if this problem often occurs at US variant, that doesn't mean that Malaysia will not had this problem lol
I've had it for two weeks now and it stil works perfectly fine. No touch screen problems.
Afzal, 02 Jul 2017Just used for a week., my xa1 already had touch problem at the left edges n top left display. ... morehello sir,
sumbit your handset to near service center. if any problem you call the tool free number and regester you complaint and got a Ticket id its valid for upcoming 7 days. may be your handset replacement is possible . do immediately