Two times had a problem with non-responsive touch screen... I would not buy it again
sgk, 07 Jun 2018do not purchase this phone. bcz its having lots of touch screen issues. Sony is not well tech... moreAnother insolent not reading the past pertinent notes to solve its issues. Best action: avoid it!
do not purchase this phone. bcz its having lots of touch screen issues. Sony is not well technically sound for Touch edge screen smartphone. Sony touchscreen issue goes continues even after replacing the phone from Sony gallery again.
I actually have my Sony XA1 I like it because of the beautiful camera and its long lasting battery life. I can even used it for the whole day while using internet and playing online games.
I have had my Xa1 since October (about 8months ago) and so far have been very happy with it. In saying that, I have never owned a flagship phone, so I wouldn't know how it compares to highend ones. The battery life lasts an easy day, sometimes two, the screen resolution is great, and I'm very happy with the camera. I have never had a problem with touch. The only problem I had, was that my phone started making weird notification-like sounds. I had no notifications, it would happen at random times, often without an app open. This was an easy fix, as my NFC was detecting my Myki, which was in the phone cover.
Sony has been great for my family and I, and my Xa1 has lasted well. Whatever brand and design you go for really depends on what type of phone you prefer. Also, if you live life with your eyes glued to the screen, maybe you would be better spending more on a top price phone.
How could I solve the touch problems??? Anyone please help me out with a solution 😭😭
Syuser, 01 Jun 2018XA had the same touch issues and it was possible to solve it through better settings of apps. ... moreSony requires its users to format, flash and root their phones to solve a problem. How user-friendly!
Anonymous, 31 May 2018I've never been this dissapointed in Sony. I have had my phone for 4 months and it is no longe... moreXA had the same touch issues and it was possible to solve it through better settings of apps. Also through formatting, flashing and rooting. XA1 touch can be solved!
Now it has a new firmware 48.1.A.2.21, flash it!
Please stop blaming Sony because of your bad maintaining. Sony always had best devices and worst customers. Samsung have twice bad touch and slow devices in this class!
just brought through flipkart..on14 feb .when i went to put screen guard that time only shopkeeper told ur screen is damaged i called flip kart manytimes releated to this issues but i didnt get any help.on 15may when i was outsation my automatically discharged ..nd now i am trying to charge but helpless .went to sony coustmer care they said u hv to pay 9500 then only it will repair or replace ..
just in three month my ph become dabba..
very bad service of sony
very bad ph of sony
Dont ever buy sony
I've never been this dissapointed in Sony. I have had my phone for 4 months and it is no longer usable. All the edges of the screen no longer respond to touch. Which has made the phone practicaly unusuable. This in combination with it overheating like crazy makes me honestly want to trough this stupid thing out of the window just so I never have to see this stupid excuse of a phone in one piece again.
Umada Akira , 23 May 2018If you're looking for a great snapper and heck of a wonderful screen in a compact and rather n... moreI have X compact and XZs in my family beside my XA1. All three are great with Oreo systems. Indeed XZs is top, but in no case found this problem that you say regarding signals. Check your signal provider compatibility in your country for this model or upgrade it. Don't fool people.
Regarding screen problems is still a maintaining problem knowing Mediatek's is still a crap motherboard designer. There are apps that can manage this issue and be very aware from where you buy it.
I don't think so, I used Sony xA1 for just about 6 months i was sickly disappointed with touch screen difficulties, I think it was the branded phone? . We must be reliable onto those issues and improve YOUR TOUCH SCREEN .. Its better to have low battery life than this.
Sonyuser85, 17 May 2018Dear Claude, Don't be pathetic, I was also talking from my experience. Seems aggressive? Y... moreTrue.. Bought honor 9i in india but after 2 months its battery life is pathetic and its hanging also. Have to used my sony xa which i thought is crap compare to the specs that ive got from honor 9i.
Sonyuser85, 17 May 2018Dear Claude, Don't be pathetic, I was also talking from my experience. Seems aggressive? Y... moreThat response contains no proof, nor corroboration, nor even mild support. It's pure bullshit. Perhaps Apple and Samsung are selling you crap phones there in Asia? But I doubt it. Here in the US they are among the best phones available. There's a reason why they are #1 and #2 in sales worldwide. And FYI I do own the XA-1 since May 2017 and it works great; but clearly there are other production lots that have major defects and I sympathize with those who bought one.
If you're looking for a great snapper and heck of a wonderful screen in a compact and rather nice to hold form, This is definitely the phone for you, However after using the XA1 for over a Year I would say aside from the above, Its a rather unreliable phone for a user that wants to be connected to the internet 24/7, Personally I have experienced network connectivity issues all the time with the XA1 , (Malaysia - Webe 4G-LTE/Band 5), Completely useless indoors or behind buildings when cheaper phones of other manufacturers shine and is able to get decent signal. Battery capacity is not that great either, and yes I have experienced the Touchscreen problem too, my whole screen would not respond to touch, luckily that is covered under warranty though it took them a full month to get it fixed. About the network issue, they blamed my carrier though my argument is how can other cellphones of cheaper and shoddier brands work very well but not a Sony? Truly dissatisfied and disappointed, Stay away from this model
Claude-IT, 16 May 2018dear Sonyuser85,
You don't have to be aggressive.
I'm a Sony fan too (I have other device So... moreDear Claude,
Don't be pathetic, I was also talking from my experience.
Seems aggressive? You should think again about your impressions than with your money. Sony is top brand best value for money. You need proof? Buy XA2 and see for yourself if you can get other device better at its price and class (at least).