AnonD-269532, 30 Jul 2014Connect the phone with your PC and start PC Companion. Click on the "Check for updates bu... moreThanks. I tried the solution, but did not work. Whenever I press the On/Off button and swipe to unlock it does not work, no response. When I open the messages folder, it opens up and then no response. Any other alternatives please.
AnonD-269532, 31 Jul 2014This is great phone! One of the best in the world. I'm using it since May last year. No proble... moreYou are right my friend i am using this phone 6 months now and i see no problem, people that talk bad about it are troll or never touched this phone
Well, that's a good thing! Anyway, it's probably depreciation, you know, it's been there for like a whole year...
AnonD-289404, 31 Jul 2014i have brought a sony xperia z phone. the upper front side sony logo not written but the back... moreIt only happens if the original screen guard is removed. But if the box packed phone had no SONY logo, probably its a copy phone. You may try the Xperia care app, if the phone is original, it will be recognised automatically, otherwise...
i have brought a sony xperia z phone. the upper front side sony logo not written but the back side xperia is written. please tell me is it genuine or it counterfeit ? plese tell me if it is counterfeit what shoyld i do. thanks
Ajit, 31 Jul 2014Dear sir thnks for ur reviews.Now let me tell i have bought xperia z on may 12-2014 with 27k.A... morei am going to buy sony xperia z. in the upper front side the logo sony is not written but the back side xperia is written.
i want to ask you is this set is genuine or counterfeit
please tell me as much as possible
Ajit, 31 Jul 2014Dear sir thnks for ur reviews.Now let me tell i have bought xperia z on may 12-2014 with 27k.A... moreFlash the phone with the official 4.4.2 using flash tool. After that make a factory reset and if that does not work, then it's a hardware problem with your device.
Btw cracked screen is your fault. The screen can not crack by itself.
Find tutorial on XDA site for how to flash the firmware if you're not familiar with this kind of stuff.
Hope this will help you.
Tiru, 31 Jul 2014Please don't buy Xperia Zmiss tiru its a nice phn i am using it... and it works for more than 10 hours continuesly on 3g network,,
AnonD-269532, 31 Jul 2014This is great phone! One of the best in the world. I'm using it since May last year. No proble... moreDear sir thnks for ur reviews.Now let me tell i have bought xperia z on may 12-2014 with 27k.After a lot of requests i was given this phone my father.By seeing peoples comments i thought this was really one of the best but i was wrong.First of all battery is very poor and within a month i got my screen cracked and replaced it with 20k.currently i have updated it to kitkat but my problems are on even after factory data reset.Sony really broke my faith.If u have any ideas pls inform me.
Proudly using Sony, 30 Jul 2014What? You got a phone from Dubai, you must know it would be covered by warranty only in Dubai,... moreAbout the liquid indicators, it is unfortunately happening in tropic climate regardless of water damage, these things have been tested in Lund, Sweden, with its cold and dry climate. The indicators arent defective but not tuned for tropical moist air, which is why we lose our warranty within 3 to 9 months just by opening the flaps for charging.
My Xperia Z has red indicator only under the microUSB flap, the other 3 are still bright white after one and a half year, since those other flaps was not usually opened. I think that goes a long way to prove that the tropical air is to blame and Sony need to find a solution to this problem, we cant accept to lose the warranty simply because we live in the tropics, not fair.
This phone is going for KES 30,500(USD 340) in Kenya(Jumia). That's cheap for what it offers. Why is it so cheap?
Tiru, 31 Jul 2014Please don't buy Xperia ZThis is great phone! One of the best in the world. I'm using it since May last year. No problems at all.For those who blame this phone I recommend them to buy a NOKIA 3310, cuz it's obvious hi end piece of technology is not for them.......
Im a sony user for a long time already.. I love sony.. But i was disappointed with the quality of this phone..ive been using my phone for 10months now. Ive got a problem on charging.. And when i went to sony service center here in the philippines they said it has a problem in the mother board but they cant proceed in repairing it coz they have limited stock.. And worst thing is theres a lot of people complaining about their sony phones. I have a friend who bought z1. After 3months uhe
can no longer use it coz the screen is having a problem. Its been 5months now sony service center philippines cant give him feedback yet. Isnt it supposed to be the best phone? With good quality? To think that it is a sony product.. It overheats.. Battery immediately Drains..Im not satisfy with it. Not worth buying..
Worst mobile i have seen i got 'Xperia Z' on 20th July facing issue battery drain completely in 5 hours.....
Bharat Kanani, 30 Jul 2014I had Purchased Sony Experia Z From Dubai in November 2013, Its Battery is not giving proper u... moreWhat? You got a phone from Dubai, you must know it would be covered by warranty only in Dubai, only if it is an original Sony Product, and not in any other country. Neither in India, nor in Norway.
Here in India, imported Xperia Z is sold at Rs.15500 (with bill :o they demand those phones are imported from UK, USA, Dubai, etc). God knows if they are original or not. But do you think the people FOOL who buy Xperia Z almost at 30K ??
Don't blame Sony, my phone had got a slight damage on the external body when it was 4 months running. The liquid damage indicators of my phone became RED too. Actually I had no idea about those indicators and its relation with warranty. Do you know what happened when I went to the Sony Service Centre?? The girl on the counter asked me to produce the original invoice, took a scan, take some photos of the damaged portion of my phone and said me "Don't worry sir, your phone will be replaced within 15-20 days. We shall call you when it will be ready".
On the 17th day morning I got that call, went to the centre, took my brand new phone, thanked that girl, came back home. I love Sony (except their 4.4.2 update, hope they will solve it asap).
Brother, make habit to buy the right product at right price from right place. You will never regret.
CHEATED CUSTOMER OF SONY XPERIA Z !!
I bought new Sony Xperia Z on 1st Feb 2014 by paying Rs 30,000 from my hard earned money; thinking it is one of the best phones among all the other brands, but I was wrong. I was promised in writing the following:
1. 6 months warranty (as in all the phones)
2. 6 months accidental coverage - wherein Sony promised that all types of accidental coverage will be provided
3. Sony Xperia Z is a water resistant phone; meaning provided all the ports are closed, the phone can resist direct water contact (cannot be submerged in water)
Just 4 months down, the “unlock button” of phone started giving problems. I went to the Sony service center at Malad (East) on 14th July 2014. They made me wait for 4 hours (no exaggeration) before they checked my phone. They took my phone to another room for 10 min, and then he came to me saying the phone has got water damage. I was shocked to hear that and again clarified that the touch and everything else is working perfectly; only the lock button is having problem. He showed the color of the litmus paper change on the flaps of the charging point and the head phones point. As my phone is covered under accidental warranty, he asked me to fill the form describing the details of accident which never happened.
After 1 week of waiting, I finally call up myself on 21st July to know that the “warranty” as well as “accidental warranty” is rejected and that I will have to pay for the repair. Frustrated after trying for long, I finally gave up and said OK to pay thinking I will pay Rs 2000-3000 max and get things sorted. After again waiting for 1 week and not receiving any call from Sony, I called up again. After finally following up again and again, they finally gave me the quote. And then came the shock of my life. SONY GAVE ME THE QUOTATION OF RS 28,000 for REPLACING THE OLD PHONE AS THE “MOTHERBOARD HAD GOT DAMAGED AND CANT BE REPAIRED”. I said only the lock button is not working. But they had only 1 thing to say - warranty is cancelled and you have to pay. I gave a call to Sony toll free no. to speak to Sony executive on 19th July 2014. By far, I had the worst experience with any product of any brand - local or International. They kept on asking for first 48 hrs to address the issue; even after agreeing that this is something that should be covered under accidental warranty which we had bought. Then next day on 28th July, after explaining the issue for the 3rd time to a 3rd person altogether, they transferred me to a senior executive who again asked 24 hrs with the promise that he himself will call back. By now, I obviously knew the false promises by Sony, so I knew he won’t call for sure. So by day end on 29th July, I called up again just to hear that it is still under process. Today on 30th, I got a call from Sony to hear that it won’t go ahead and that I will have to pay the said amount to get my phone repaired.
Sony has left me with no option but to go to the ‘Consumer Court’ and fight for the FRAUD that Sony has done. I intent to charge Sony with the following:
1. Providing a faulty product with a claim that it is water-resistant which I question
2. Giving a false promise of “accidental warranty” and cheating the customer later on