ila, 22 Jun 2014the customer service is really bad in india. my sony xperia Z bought in feb 2014 for 30,000 Rs... moreWell i agree with you , Customer service in India is not Good.....Feel pity for you.as your handset is New (Feb 2014) you are eligible to get a sealed replacement handset. the max it takes is 10 days from the date you submitted it in the service center.
BUT, if Sony finds out that its a physical damage at the charging point then you have to pay 50% of the value of phone. if you don't want to pay then you have to live with it.
ishu, 21 Jun 2014What is the solution for this ?? Possible scenarios
1.which ROM are you on? Stock or Custom?
because in Custom ROM's there is a feature to kill apps when back button is pressed long or for more than 2 secs.
2. if you are on Stock FW and still back button isn't responding , and if home and switch window soft touch keys are working then re flash FW.
3. based on your comments as heavy usage the phone heats up and the back key doesn't respond..then do the following...goto settings>APP >Running...
Check which process is actually consuming high memory..as far as i know Xperia Z wont lag unless the RAM utilization is beyond 1.7 GB(provided you play a heavy CPU intense game or have left multiple apps open )
priyanka, 20 Jun 2014Okay.. Thanks a lot..;) I'll change my storage to phone .. I had galaxy grand before my xpe... moreyour welcome and Yes you can....use the file explorer and transfer your pics SD card >> Phone or viceversa
stef, 23 Jun 2014My Xperia Z is 1yr 2months old now.On making calls not able to hear.Audio is heard only on con... moreSame problem about internal speaker is happening to me, after upgrade my Z to 4.4.2, I've got this problem and I'm sure that it's not related to water damage, because I have never dropped it in water.
guys! 2mrrw im gng 2 buy thz phone.........i want ur opinions.........z is gud or not????....or suggst me any another phone on 28000 bckz....thnk u.......
stef, 23 Jun 2014My Xperia Z is 1yr 2months old now.On making calls not able to hear.Audio is heard only on con... moreI have the same problem with not hearing when I call and I've had my xperia z for nine months. Do you have the new kit kat update because lately I've been wonderimg maybe the problem is in that?
My Xperia Z is 1yr 2months old now.On making calls not able to hear.Audio is heard only on connecting headphones/turning on the speakers.Walkman music can also be heard only via headphones connected.Sony service center diagnosed it to be water damage though I haven't put my phone in water even once.And they are charging 23000 INR to repair it,almost 75% of the phone cost.Has anyone come across this issue?? No lay man is mad to pay them 23000 for a silly repair.Totally frustrated.
[deleted post]Sony phones are the best!
Your customer service is shit
ILook fir towelroot to root xperia z then download sdfix to enable write access to sdcard again!!!
AnonD-98225, 22 Jun 2014Kitkat Still not released in middle east thanx to allah kitkat not appear yet in middle east
the customer service is really bad in india. my sony xperia Z bought in feb 2014 for 30,000 Rs had a small problem in charging point. it has been deposited in service station for more than a month and still there is no news. its v frustrating because the service center person says I will get it "tomorrow" which never comes. customer service phone guy knows nothing and is not of any help. please never buy sony phones.
JJJ, 22 Jun 2014Please let me know if the new software (KITKAT) is already release in Middle EastKitkat Still not released in middle east
Please let me know if the new software (KITKAT) is already release in Middle East
Xperia z, 21 Jun 2014Hi, i'm from asian...i've received updates 4.4.2 kit kat for almost a month, but don't dare to... moreYes..battery draining very fastly and also heating up even when listing to music...
Very worse update
Well, keep one thing in your mind. Dont purchase your Xperia Z online from any xyz seller or from shops without proper registration and VAT bill. In India, many ar selling Xperia Z starting from Rs 16000!!!! Are you mad!! Are they manufacturing it at their home? They are giving bills also :) Well, I can give you bill too, printed from my computer, signed by me. Dont worry, it will have the same value as theirs :D
Bye original Xperia Z and stay happy. Mine is a great one, never lets me down. I spent my hardly earned money on it, and it worths my money.