AnonD-157552, 21 Jun 2013I would say SONY is running a scam in the name of xperia Z. I bought this phone 2 months ago a... moreOoh u forgot the bad battery as well as the cracking glass issue .. Even if what u said is true here is what happened u did't use it as u should .. First of all it is water res we all tried it and it is proofed with countless videos second of all i will recommend u a samsung device suites u will this is strange really because people like u keeps saying the same thing over and over again and a real user never faced any of what u said go get a life
I would say SONY is running a scam in the name of xperia Z. I bought this phone 2 months ago and it was not working good from the first day. its getting so hot that u cannot even touch it, it freezes up and then goes shut down. Finally what sony is saying abt this phone is waterproof, but I would say it is the biggest lie, this phone is not water proof or water resistant, and when I went to the service center to get it fixed, the tech at service center told me that you have to pay 18000 rs to get it fixed. I am not rich so I cant pay 18000 at one hand and now I am feeling that I have been scammed by SONY. this is my experience with sony and I would not suggest any of my friend to invest asingle rupee in SONY.
[deleted post]Funny, bet you've never bought one in the first place so doubt Sony would miss your custom......Can't stand all these trolls on this site...Grrrrrrrrr!
Who can talk me about this xperia Z its sound.Good or poor quality??loud or small??Many ppl say this phone small ring and music sound.It this true??Thx u
abdul shafiq, 17 Jun 2013I love my Xperia Z this is one of the best phone in the world. 1. great look. 2. great batt... morecan u talk me how about it sound？？lourd or small。many ppl say smallest it sound。
The best phone of sony ever its camera iz brilliant processor is awsum nd stylish look ....i m impressed wid it..... :)
Anonymous, 19 Jun 2013Make yourself a favor by not buying this phone. I bought it and the screen broken within a ... moreyeah troll, it doesn't have gorilla glass on the front, it has dragon trail which is 30 times stronger than gorilla glass, this phone is quite impossible to break unless you use a big hammer or you drop it from the 50th floor, gorilla glass is on the back and is also very very hard to break
I bought this phone second hand and I have to say I'm impressed. UI is flawless and no matter what's going on behind the scenes it remains stable.
Two not-so good points though: 1. Battery life is really poor under heavy use. 2. Not a big fan of the walkman music player. Other than that it's great.
Anonymous, 19 Jun 2013Make yourself a favor by not buying this phone. I bought it and the screen broken within a ... morePlease tell how to save the screen crack? I bought it without knowing it few days back
AnonD-146338, 19 Jun 2013In a situation like this you should start doing your homework. First of all you should narrate... moreAgree, I never had a problem with a Sony phone that they did not fix especially after discussing the issue with them over the phone. I sent it off (not the XZ by the way but an older phone) and got it back in perfect order 5 days later. That was not my experience with Samsung and the crack on my S3 which went back and forth forever and I paid to get it fixed at the Nokia/Samsung Service Centre and sold it fast afterwards. Apple leads the field in customer care with HTC and Sony pretty close behind, beyond that I would not bother!
Make yourself a favor by not buying this phone.
I bought it and the screen broken within a month.
I just kept the phone in my jeans pocket and its broken.
no warranty since its a physical damage, not only me google this and you will find tons of people facing this problem.
This phone doesn't have gorilla glass.
A SONY Store(Official) people are asking $300 to fix the broken screen and after fix the warranty will be void since its a physical damage.
SONY Never Again!!!!
AnonD-157100, 19 Jun 2013HI,
I have purchased Sony’s current flagship the Xperia Z on its launch date in India itsel... moreIn a situation like this you should start doing your homework. First of all you should narrate the incidence in detail to sony customer care https://www.sony.co.in/section/contactus
A complaint like this should be explained in writing which remains in future records. No matter how big the company, Its a very common practice that they will hold customer responsible for any technical fault. That's the first easiest step to get rid of problems.
Thereafter, keep sending email until and unless they don't reply. Don't forget to mention names of the people you interacted at sony service centre. You Can post on there Facebook wall repeatedly say every week. It will be read by sony officials or never the less it will be eye opener to others. They will try to remove your wall post by talking to you as it will affect there after sales service image.
If the above does not work, file a simple case in consumer court and keep a hard copies of all the correspondence with sony handy. Then you see how things will turn in your favour.
Nowadays filing case in consumer court is very easy and economical. You will get compensation as well as they will replace the mobile. Any lingering case in court is not in the benefit of company, firstly it attracts unwanted expenses, so they prefer to settle it which is much cheaper option than not replacing your mobile.
Best of luck !