Anonymous, 31 Dec 2014hey guys which phone should i buy iphone 5s or xperia z1 plez help me Don't buy iphone!!!
I have had HTC One, Samsung S3, Asus Zenfone 5 LTE, LG Nexus 5, and Sony Z1 C6903. Of all these my favourites for performance and nice to use, are the Asus Zenfone5 LTE and the Sony Z1 of which I have kept after tiring of the others quite quickly. The Zenfone has the Qualcom Snapdragron 400 processor, compared to the Z1 which has the Snapdragon 800, theoretically twice as quick, but hard to tell in general usage. In value for money, the Zenfone 5LTE is far better than the Sony Z1, but the Sony has 'quality', so money aside, I go for the Sony Z1..... but.... all those different models, eg: 6902/6903/6906.... is there any difference, and if not, what are the different designations for?
Oh, by the way, I did have an Iphone 4S,,,, a horrible, tiny, complicated phone, poor apps (compared to Google Android) and compulsion to 'belong' to Apple.
When Sony Xperia Z1 released I was one of the first customers to buy the handset from Flipkart with lot of excitement...But trust me, I am experiencing pathetic customer service from the customer care and service center department.
Sony being a worldwide brand for electronics and home appliances, every customer expects to get prompt and appropriate service for their products, but in my case I failed to receive satisfactory service for a premium product like Xperia Z1…..
1. On 24th December when I woke up in the morning I saw my Xperia Z1 display having a crack from inside the cabinet.. There was no damage on the external glass but however, the display had cracked from inside.. A single scratch cannot be seen from the external where the display has cracked….
2. In my case the local service center people are asking me to pay 18,000+ rupees to replace my handset completely instead of replacing the display although my handset is under warranty and the display had also cracked on it's own from inside. There is no sign of external damage on the screen.
3. Sony Customer Care executives and Sony Service Center are not well trained and they do not understand customer grievances. They are least bothered about the customer satisfaction and only think of ways to extract more money from the customer. Nobody bothered to give me a callback to update me about the status. I had to keep following up with the customer care helpline as well as the Sony Service Center. I know few acquaintances who had similar experience with Service Center, Bhubaneswar.
4. My handset contained some photographs in the internal storage with my father who expired this year and that was more valuable to me. I requested the service center to take the backup of my phone but they refused that it cannot be done as display is cracked .If I can do the data backup after exploring the internet for few hours then why can't the technicians employed by Sony do the same ??? Aren't they qualified enough???
5. While I handed over the handset to the service center there was a small area of damage to the display but when I received the handset from them the area of damage had increased significantly.. I have the photographs available with me..
6. I had heard that Sony Xperia Z1 is a flagship model and during service period the service center provides a temporary handset but in my case no temporary handset was also issued to me.
7. After sending an email to Sony Senior Management in India Sony Head Office Support team sent an email stating I have to pay 50% of MRP for refurbished handset without accessories and 80% of MRP (Rs 28,500/-) for fresh handset without accessories….. Prices offered by local Sony Service Center and head office vary significantly which proves there is no baseline price… Whatever happens to your handset Sony people will simply ask you to pay another 20k -30k instead of replacing the faulty equipment…
It’s really frustrating as Sony Customer Service people are asking me to pay another 28k for the handset which is under warranty and the screen has also cracked on its own due to faulty design/bad quality equipment being used.
Trust me guys the service being offered by Samsung for Galaxy S4 which is a comparable model with Z1 is much better than Sony… Sony is having the worst after sales service… I would like to request everyone not to go by brand instead buy the products having better after sales service to make your life hassle free……
The quality in 21 Mega pixel is not good, front camera is too bad.battery heating tooooo much. camera qualiyy is nit a problem, you can go ahead....
hey guys which phone should i buy iphone 5s or xperia z1 plez help me
1 bad thng abt dis phn is chrgng tke so mny time abt 2:30 hrs :( sad thng
does the screen really cracks help me friends
will sony replace it if it is under waranty
ChoNu, 30 Dec 2014FULL REVIEW!!
im using z1 from last 1 year,its out of warranty now.
let me first tell you ab... moreDear u say too good comment on that phone
But i also use this phone from last 9 months having too many issues
Like battery drain too faster , camera quality too poor in night from both camera front n rear
Hope that sony resolve all issues in next update (lollypop)
my xperia z1 4.4.4 camera and screen not looks so good , even like SGS3. Any idea guyz to make it batter??
im using z1 from last 1 year,its out of warranty now.
let me first tell you abt Sony customer services..I broke down my phone by throwing it under Dtc bus tire three time and then gave the pieces of my phone to sony asc and in one week they gave me new phone :))
And in last month of warranty ,i went to sony asc nd told them that im not satisphied with battery performance of my phone nd i got my phones battery replaced in 2 days..however there were no issues with battery backup.
Now abt the phone,this is a massive giant which can handle everything.No lags at all..i tried all heavy games.my favt one was asphalt 8 .Phone was as smooth as butter..Bt continue heavy usage results into heating of phone...well i dont care abt that at all :-D
The 3000 mah battery is just enough to run this beast .Combining the power saver mode ,ita too much long lasting...if i kp my phone locked nd not using it..it dont even juice up 5% percent of battery over 2 days...really a great performance battery wise..it gets fully charged in around100 minutes..
the 441ppi screen...a good one...the best viewing angles..far batter thn almost all of the phone...the UI of sony nd bravia engine..makes it a wow...bt as compared to flagship phones like note3 or s5 of samsung..the colours appears to be mixed or like fake ones.
the water nd dust proof thing makes it out of line...never had any issue with that...used my phone on Holi...too much roughly..it was coloued like hell bt i just washed it in water nd it was shining white agn.
now the Camera! it cant be compared to others ..just awesome..switch to auto mode nd just kp on clicking the pix..evn underwater both font nd rear were clicking with extraordinary quality,.nd Ar effects adds another wow to it.Both cameras captures with the superfine quality.
abt the sound quality...sony had always a name for it..bt inbuilt speakers r normal as in every flagship phone..they r nt that loud ,well its nt a chinease phone which shouts like hell ..lol
just swithch to headphones nd boom... sound quality is awesome ..yuh cant get that thing from any other brand..
The all the isssues i had over one year are...my phone got hanged for 3/4 times...nd the camera app stops working abt 30/40 times ..after force restart...phone gets normal..
well thats it..overall phone is really nice...its a normal phone with superb quality everything..nothing new like samsung features or iphones thing..
bt in a price range of 30k ..its nt a bad deal..
the only phone i prefer to this..is samsung s4..
bt im gonna to kip mine..well im in lov wid mine
My comment is about Sony Blue Ray forced previews. My opinion of all Sony products has been greatly diminished. What else can we expect from you?
abby, 29 Dec 2014May I ask regarding it's front camera? is it good? hope u could answer. thanks!Yes its front camera quality is also good as compared to others having 2MP camera...drawback is only speaker otherwise everything is excellent.
i bought dis ysrtdy it is awsm no wordss lub uuu z 1 awsm speed no lag good btrdy prfrmce 5inch is capable of handlng :) bt speakers r not gud thats d only thng ...
sony z1, 26 Dec 2014I am using Z1 from 1 year and till now i not faced any problems and I am impressed with the fa... moreMay I ask regarding it's front camera? is it good? hope u could answer. thanks!
Manish, 25 Dec 2014This phone has given me the worst experience of my life. I have never seen such a 3rd grade se... moreDon't lie dude.. I have been to Sony service centres. They give world class customer service..
The best phone ever.. Its a super phone.. No issues.super fast.. Awesome camera and brilliant build quality..
Best phone ever by Sony, no lag in speed, camera quality is much improved
I am using Z1 from 1 year and till now i not faced any problems and I am impressed with the fastness of phone.It responds to everything immediately and frankly telling sometimes if usage is so heavy then slightly phone will get heat.Apart from that i can't find any problem snd videos taken by z1 are really awesome.I had never such a clarity on phones.I will recommend this mobile for camera lovers mostly....