I 've been using this phone for last 2 years. It was the best till my update to android 6. Then back button stopped working. Now, this spreading like cancer many spots stopped working.
Tip: activate glove mode from settings>display
it may help a bit.
Touch screen starting to fail after 21 months gentle use. Suspect it's a hardware issue rather than the recent update. V disappointed. Android backup/restore sucks compared with IoS - so many settings not included in backup. Back to Apple for me.
This is just a temporary solution. The reason you are not able to open the notification bar is that your digitalizer (active screen) is on its way to total breakdown, top part has become non-responsive! The app just moves the 'activation' to another part of the screen. Soon your back-button will fail, then slowly rest of the screen!! Been there, changed phone!!
Mirinhs, 11 Oct 2016Hi guys.
Coming from an iphone 5s the worst thing in this Z3 compact is the weak quality phot... moreuse superior auto mode for taking photos
in auto mode the photos are 8mp but if you look at the photos on a computer, it takes great photos
Coming from an iphone 5s the worst thing in this Z3 compact is the weak quality photos. Too much grain, how can this be possible? Anyway in all other aspects I prefer this phone over the iphone 5s. But I need to ask you guys one big favor... Please!! Tell me the best settings for photos. Bettter photos and this phone will be perfect to me. Thanks in advance
kuyumad, 12 Sep 2016It you can't pull down the notification, maybe you can try installing zen ui launcher from asu... moreOr simply just install Notification Bar Opener from Play Store. It will let you open the notif bar by touching the floating button on side screen
kuyumad, 12 Sep 2016It you can't pull down the notification, maybe you can try installing zen ui launcher from asu... moreThanks a lot for your help. This issue was killing me for past few weeks. Atlast it worked and I don't have to struggle with the notification bar. Thanks again buddy.
Had been 2 year I'm still using this phone, work great doesn't has any problems.
I'm waiting next year for the XZ's new series, hope Sony come out with new feature and a new look for the phone.
Got touch screen issue after latest update. Notification bar can't able to pull down, so I sent it to service center under warranty.
Bar at bottom stopped working.... and top 2mm of screen, so can pull down.... after software upgrades.
Touch problem exactly on bar where notification, data/wifi signal, battery & time shows. I cant swap down. Did diagnosis test and faild exactly above said mentioned area even removed protect paper but same.
I also have the z3 compact. I was happy with the phone in general. Good speed for apps and video (RAM/Processing), nice camera quality, lots of space with additional sdcard (microsdxc 64GB no problem).
Works perfectly with car stereo over Bluetooth, multiple car radios and other Bluetooth equipment.I use the Sony music app which does the job mostly for me (foobar is a nice alternative for me though).
I do have the issue with the audio jack not working properly, not even after cleaning it out thoroughly and this was within a year of use.
Currently after more than 1,5 year of use I have an issue with the touch screen not working properly. First no touch in the middle of the screen, a little later also the top and bottom hardly ever work. Sony (Europe) did respond to my request about service and that I can send it to them for analysis and repair and if it is considered warranty they will cover it. I plan to do that as the phone is good apart from this.
There is less bloatware then with Samsung on the Sony, but it is comparable to HTC and others with still enough annoying apps you cannot uninstall and a skin that may or may not be to your liking.
I have sony z3 compact, ZR and Z3.. I faced hardware problems in all 3 Sony set..
Hands-free Jack problem, motherboard problem.
I recommend you to not purchase Sony phone...
If u purchase it it will disappoint u
with the hardware issues..
Who else here have lcd touch problem? first the top notification bar cant pull down. Second, the back button on bottom is not working. Third, some parts of lcd in the middle cant touch anymore. ang Lastly, the 3 buttons is not working anymore and the problem with the middle lcd touch problem gone worse. Its like a cancer.
Dragon Peal, 20 Sep 2016I dont think your screen is broken because i have the same problem after the update. I think w... moreOh, it is broken. Happened to me and got everything new except motherboard in my phone. I had luck that my phone is still under warranty.
Dragon Peal, 20 Sep 2016I dont think your screen is broken because i have the same problem after the update. I think w... morePerhaps the touch screen was faulty before upgrade (Android 5->6).
Possibly Android 5 used more surface of touch screen to open information bar. But Android 6 added App Search Bar and Menu. This bar opens also pulling down on the screen. The upper part is limited to informatin bar (top 5mm) and lower part for (new) app search bar and menu.
If phone is locked then this information bar opens also if moving the fingers much lower part of the screen.
*#*#7378423#*#* and choose test -> touch screen
Do the test and move finger on the upper edge. Do you have a continuous line up to the edge?
I had the same error with two phones. Unfortunately I can not test it with Android 5. If anyone has Android 5 please test how low you can move fingers to open information bar.
Marko, 19 Sep 2016Touch screen display is broken. You can check this using service menu.
Type just (such as m... moreI dont think your screen is broken because i have the same problem after the update. I think we just have to wait this one out- untill a new update come.
i was worried i broke my screen too untill i read your comment.