I was a happy owner of z3c for about six months until one morning a very strange thing happened. I put the phone on charge and, as I was walking away, I heard a peculiar sound similar to static electricity discharge. I thought I didn't plug the charger properly so I took it out but the noise continued. I took a closer look at the device and as I flipped it around I saw a web of cracks growing on the back screen. That's what produced the sounds.
Quick online research (https://www.google.co.uk/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=sony+z3c+self+clacked+glass) showed that indeed Z, Z1 and Z3 are all sufferring from self cracking glass, although, in most cases, it manifests itself as a single crack that crosses through the screen.
As if this wasn't bad enough, the response from Sony was a firm denial. No amount of online evidence made a difference and in the end I had to pay to get the phone fixed. I paid 72 pounds for what was undeniably their fault!
So there you have it. Not only this phone can start falling apart any minute (I was lucky it happened at home; some ended up walking down the street with their pockets full of shattered glass) but on top of that it will be YOUR fault.
If anyone from Sony is interested, here the repair order number: 1-22263764435
Well mine stopped working today! Seems it is not water resistant after all!!! Took a few pics underwater yesterday, there is water inside this morning. Let's see what Sony say to avoid fixing under warranty.
This is a GREAT phone! I am super satisfied. Job well done, Sony. Underrated mobiles overall. Looks sweet, quality hardware, performs fantastic.
My 2 cents: It would be great with a hardware-qwerty of 2016. Aspen, but not at all a Aspen (with suckade). In Nokia E72-style. Thanks!
Ador, 10 Dec 2015I've bought 3 products from kimstore already and all are original. A nikon camera i got from t... morehello!
IT appears that some equipment's bought online are coming with a lot of issues.
MY brother works on a cellphone shop and says he is admired my Z3 compact working so perfectly.. when aparently people who bought their z3c online are having strange issues with it.
i guarante my Z3 is perfect! never failed me! love it! the best phone ive ever had!
Anonymous, 09 Dec 2015My friend how was the cellphone product at kimstore?because its too cheap compare to mall priceI've bought 3 products from kimstore already and all are original. A nikon camera i got from them is half the price displayed on malls. My z3 compact is still perfect from the day i had it. I don't know how they're priced cheaper but i guarantee you that they don't sell fakes there.
dont listen to bad reviews here.
sony competitors are PAID to post bad reviews and opinions here to avoid people from buying!
i bought this phone a year ago in December 2014!
i DID NOT bought online! i bought it ona physical Store! CAREFULL with online shopping!
it's the best phone i've ever had and possibly the best phone sony has ever made under 5" size. i dare to say its the best smarthphone under 5" on the market!
the new Z5 compact compared to the Z3 compact is big of a revolution... trust me..
my friends envy my phone!
its beautifull and fast and its unlocked too all networks ( more expensive at the time)
its heats up lil bit its true but its still a awesome phone!
Try it! you wont want anything else!
Ador, 04 Dec 2015I bought mine at kimstore for Php16k. I attached a lanyard to it so everytime i use it, my fin... moreMy friend how was the cellphone product at kimstore?because its too cheap compare to mall price
I want to buy this phone. But reading many bad reviews about weak glass & weak Camera.
Shoud I go for it ? I wanted to wait for Z5 compact but it has not been realeased in my country yet & will possibly be costly. My current phone is giving many problems & i won't be able to wait much longer. So, shoud I for Z3 Compact ?
Have u notice that the upper speaker of z3c had low audio since the update??? And the phone call had also reduce, Reply asap if you have same problem
Rain, 07 Dec 2015Wonderful phone, terrible build quality. I am extremely disappointed in Sony as my phone had ... morewell at least it fall on the ground , mine it was cracked in my pocket ... but the solution is easy just buy new one from amazon it wont cost you more than 11$ ..
I have the phone 6 months now , and its close to perfect. A little brighter screen so i can read in the sun in the snow (yeah , i use it as GPS compass when ski touring , so i need brightness). All else , its super stable , very nice battery and you even get the choice to upgrade or not.
Hope Sony keeps their mobile business..will sit out on the z5 as mine is still too good, but z6 could do , chuss
Wonderful phone, terrible build quality. I am extremely disappointed in Sony as my phone had a short drop (less than 50cm) onto a tile floor and the entire back glass panel cracked straight through from left to right. The crack ends right at the power button and since then the device would not switch on again. And off course Sony's warranty does not cover accidental damage, even though this would not necessarily happen to a phone with good built quality at such a short drop. I am sorry to say, but I will never buy a Sony again until they stop making these horrible glass back phones.
Dictator, 26 Nov 2015The Mighty MiniatureI ve bn using Sony Z3 compact for about 11 months,it's perfect no any problems at all.
Had my Sony z3 compact for 4 months now..several times my daughter drop my phone on the floor for about 2meters but good thing nothing happens even small scratch.we always love having selfies and videos on it because of the cute applications.we love the camera itself as well,its perfect.but what I love the most is the battery life.I can actually used my phone straight for about 2-3 days without charging just using my data connection,music,messenger,text and camera as well..everything is perfect on it..so I really doubt about the cracked screen on some z3 c.
is people came in here to give their opinions about the device or just to tell the story of their lives?
I bought mine at kimstore for Php16k. I attached a lanyard to it so everytime i use it, my fingers go through the lanyard. That way,it still clings to my fingers if it happens to slip off my hands. I had mine bare because it looks sexier that way.