Hello. Bought Z3C in 2015. After almost a year, the touchscreen slowly became unresponsive. I got the problem resolved as the handset was under warranty. But yet another 1.5 years later, the same problem has begin to occur again. Now I don't even have any warranty. This is annoying. I'm switching to another brand (namely Motorola Moto Z Play). I was like a die-hard fan of Sony but not anymore. I wanted to use Z3C for a long time.
I'd highly recommend that you don't buy Sony Xperia Z3 Compact whether new or used.
alda, 22 Aug 2017i have got the same issue after 2 years, loud speaker and touch screen. I have tried all possi... moreI have the same problem. After a year and a half, the screen does not work properly, the headset does not work, the calls ring does not ring. I had to switch to another brand
May I know, what is the actual inch for this xperia? Are 4.6 inch or 4.3 inch? I want to buy the new LCD Screen at E-Bay to replace my current LCD that are already crack and cannot be use.
I have using Sony Z3 compact, and it runs so great. Because when I go to sleep I turn off my phone. When I get up, I open it to use as usual. Do this everyday, the phone is better and better to use. And no problem with system anymore. Love Sony
Sukun, 20 Aug 2017I bought this phone early 2014. After 1yr and 8months dead touchscreen and loudspeaker problem... morei have got the same issue after 2 years, loud speaker and touch screen. I have tried all possible to fix that. No chance! unfortunately,needs to be replaced. I have changed a view on SONY :(
I bought this phone early 2014. After 1yr and 8months dead touchscreen and loudspeaker problems. Luckily i took 2yrs extended warranty. Sent to repair then now same touchscreen problem happen. Now im typing using mouse thru otg cable. I decide not to send for repair coz i know it will happen again (based on what i read in forum and user comments)
My first android Sony smartphone... sometime, hold a smaller screen, take me back to the old times... currently use z3c as my device when cycling, small screen keep the phone safe in my jersey pocket! awesome!
After 2 years in love with z1c, an hard crash brokes the motherboard, so I decided to buy z3c to continues the quality of the brand.
Bad luck: after 1 days the touch misses a line, after 3 days the screen cracked itself only putting the phone on its docking. Guarantees doesn't cover the display substitution. I ordered one replacement screen. The components inside are too compact and the flex cable forces the dispaly to detach from the sticker. After few days the display shows random white lines due to flex's compression. I ordered the second replacement that come with a fault touch screen. After a month, the first dispaly replacement is cracked again, only keeping the phone inside the pocket. The touch screen stops to work when the front glass is cracked, it is a very very bad feature, in case of emergency you can't use your phone and you can't switch off.
My old z1c get an hard life, a lot of falling without cover, water, cold and hot, travels, high cpu usage, gaming, etc... Also the camera (exact the same hardware) seems to works with better quality in z1c (too much noise, bad focus). However the 120 fps of z3c is wonderful.
So I'm very disappointed about this decadence of quality to follow an extreme design. I don't think to pursue Sony products if they continue to product worse phone at each generation.
anonymous, 31 Jul 2017is samsung s5 or this z3c better? thanksz3c because Samsung s5 slows down due to its software
We had bougt 3 Sony z3c summer 2014, great fast compact without Any lack of specs. But here are some fact, audio 3.5 failed for 1 z3c after 6 mth. Summer 2016 Sony stopped security update, that red flag, only keep Sony for 2 year old. This summer 2017 still z3c. We had one with battery problem, but solved with reset Phone. 1 z3c got touch problem from 5 y and down, cannot move anything across the screen, but when chance screen No problem, solved This with bigc keyboard. After 1 month, the touch Phone cannot start, tryed several solutions. Now another Phone problem the 3 function key back/home/jobnow does not work, tryed many Thing. But if you need great specs and only keep Phone 2 year take the Sony, if you Will have Phone more than 2 years, do not take Sony. In the years we had several phones, Nokia, Samsung, iPhone and LG, next i think Will be Huawei, to try something New.
Joey, 25 Jul 2017Software is great for a phone of this age and cost. Build quality is horrible. After less th... morehi appreciate yr feedback. does this happen to sony xperia z3 also? Would u advise to buy samsung s5 instead?
Software is great for a phone of this age and cost. Build quality is horrible. After less than 6 month of use the front screen became to become unglued due to heat generated form this phone being in use. This was never dropped, just from being used and stored in my back pocket or on a counter of some sort. Contacted Sony Canada for warranty, because they claim there is a one year warranty for manufacturers defects, which I would think they should use an adhesive which deals with heat more effectively, and they would not honor it because the phone was for the northern Europe market. I asked to verify that is is an Sony Xperia Z3 Compact with the IMEI number, and they said "yes it is, but not a Canadian model." So after 6 months, phone still works, but because the screen is loose, dust is all over the inside of the phone and between the camera lens and back case making pictures look horrible as if i rubbed fingerprints over the lens before each shot, no longer water resistant, and slowly peeling off more and more. There is a major design flaw in this phone with the screen. I was shocked that after 6 months there is no warranty for this flaw. Would be a great phone for someone that uses it a few time a week, as I said it performs very adequately for the price. But if you plan on using this phone on a daily basis, expect to be buying a new phone in the near future. After about 13 months I am now forced to order a new phone. It will not be another Sony.
b f, 18 Jun 2017I have had this phone for over 2 years and it has served me very very well, still holding up t... morestunning camera???
u got to be kidding me. its pictures are washed-up, not sharp. there seems to be cloudy or misty or whatever. colors are cold. white has reddish tint. its has lots of flicker.
20mp my foot! compare to nexus 5 which is only 8mp and doesn't has any of this bullshit and probably cheaper, this camera is a scam, a total let-down.
Yet sony has unashamely brag in their adverts its the world best.
AnonD-579700, 11 Jun 2017This phone was my favourite for the last 2 years or so. Its performance, size and the weight w... more(third repair for the same issue)
Sony's poor design of the waterproof feature fundamentally negates your warranty - and here's why:
The USB port is the weakest part of the Z3 Compact's design and the main reason why you might be throwing your money away.
The rubber seal on all the ports is what keeps water and dust out of your device. Unfortunately, there is a major design flaw. The rubber is thin and fragile, and susceptible to wear-and-tear. Since you're opening and closing the USB port on a daily basis to charge your phone, the rubber begins to come off after ONLY A FEW WEEKS. As soon as it begins to do so, you struggle to have the port ever properly closed.
If you have a problem with your phone in the two years after purchase, which most people do, the technicians will likely tell you that your warranty is void because there is humidity and dust in your phone - even if it's Sony's fault.
AnonD-683892, 11 Jul 2017just flash with 6.0.1 (marshmallow) firmware, and you will get well soon.. cause maybe your up... moreI suggest for any android device, after big SW increment update, perform factory reset. I know that this is pain in the ass, but reset usually solve lot of problems on big increment updates.
After almost 2 years using of this phone, here is my judgment:
- Software still great, quite fast, maybe not as 1 year ago but compared to any samsung mobile which tend to become pretty lag after one year and almost unusable after 2 years (unless you switch to alternative software), sony is miles away better regarding SW.
- Battery still good, holds a day with heavy usage without a problem, normal usage sometimes 2 days, even with 6.0.1 Android.
- 4,6" screen is just perfect for one hand usage and I already become terrified because for next phone I know that there will be nothing descent in below 5" form.
- Build quality, probably the worst one I ever seen on any phone, complete structure is weak, only solid stuff on that phone is screen and back glass, frame does not have any solid construction and if phone hit ground, force will stress glass and smashed screen is usual scenario with that phone (my cracked and 2 other phones from work colleges cracked inside 1 year.
- and bonus, additional Sony feature, when screen crack, touch is dead !! I only seen this on Sony phones, all other phones usually can work with cracked screen, but not Sony which becomes immediately unusable.
- because of week phone construction, it is very questionable is it worth to replace screen on such device, I wonder how many Z3C phones are still used after 2 years and not dumped in rubbish can. Hint: If you replace screen by your self, forget stickers, they all peel of after few days, use B-7000 glue.
So, conclusion, I have now 2 mobile brands on my black list, which means that in a future I will not buy any model from them by any cost or by any circumstances, Samsung and Sony.
Jerico DCS88, 07 May 2017I have purchase my Sony Xperia Z3 Compact last 2015. My problem now (May 2017) is, I can not ... morei have same problem, fortunately, it happen in last week before guarantee time expired , so service centre replace display screen free. after one year the problem back again (i think the screen is weakness of sony smartphone, a lot issue about it). so choose any aplication ,rotate the phone horizontally (lanscape mode) with auto rotate on, then it passible to pulldown notification, even take some step it's better than waste money to replace screen. still use z3c after more than 2 year bcoz performance still good ,only slightly decrease