My z3c touch panel spoilt after 9 months, and the replacement touch panel spoilt again 10 months later.
Both time the touch panel fail with same symptoms
* It starts without response on notification bar;
* After a week, no back and home buttons working;
* Tried a complete 'refactoring', unsuccessfully;
* Gloves mode is not a good workround (too buggy);
* Botton shortcuts working on lockscreen (calls, unlock or camera);
* Finally whole screen no touch response.
There are many people facing same touch issue but Sony still ignore the fact and says they look into cases individually on case by case basis.
Does any of other Sony phone have so many user complaints on same touch issues with same symptoms?
why the touch screen spoilt every year under normal use condition? as i mention this is my backup phone and mostly place on table. why i have to pay for a problem that is not my fault?
is it normal for a smart phone price 1800+ touch screen have to change every year?
why there are so many complaint about this model touch screen on sony support forum and other forum? all with similar symptom and touch screen spoilt within a year?
is it the touch screen factory defected item or is the phone design problem?
An expensive phone that gets broken under normal use circumstances. This is what Sony can provide.
No matter how I complained, they just refuse to take responsibilities. I accept the 50 percent discount on repair, but I also need a 12 month warranty on touch panel. Is it too much to ask for.?
I have lost confident to Sony touch panel, and its look like Sony also have no confidence on their own touch panel and refuse to my request.
Touch stopped working at the bottom and top of the phone. Got replacement part on order. Hope install goes well cause I really like the phone
Straces, 27 Feb 2017Just look at Settings -> Display (or Screen) -> scroll to last item Try to activate /... moreI tried that many times and still not working! I think that is some software problem, because double tap to sleep (off) working good!
Sonyboy, 26 Feb 2017Double tap to wake not working! I got Marshmalow 6.01; does anyone has some idea to fix it? Just look at Settings -> Display (or Screen) -> scroll to last item
Try to activate / deactivate and maybe reboot needed..
Double tap to wake not working! I got Marshmalow 6.01; does anyone has some idea to fix it?
I bought it in July, 2015 and it's still rocking. Battery life deteriorated a little, but it still lasts a day no problem. The USB and SD card flaps failed on me two times. If you haven't, install the Concept Marshmallow ROM. It breathes new life into this phone.
I've had it for 2 years now, and I'm satisfied as it's reasonably good quality, considering the fact that there are no failure-proof devices. The phone jack and the SD card slot started giving me trouble after about a year but the warranty service was super fast & smooth and cost me 0$. Now it's ok. The processor & RAM are doing a fine job as everything works with a decent speed (was instant at first, now it's just ok) and the system hangs up almost never. So yeah, it cost me some money but definitely saved my nerves. He's my friend now ;-) The only thing I regret is upgrading Android up from Kitkat. It looked so cool and worked faster, and some of the older apps don't cooperate with Android 5 or 6. Lollipop was a disaster, and now Marshmallow is ok, but it's still not what I bought this phone for. Anyway, it's not about the phone, so I'm just ranting :).
Lixandros, 11 Feb 2017Sony XPERIA Z3 compact... best compact phone after 2 years...good camera, good build, good bat... moreI have it 1.5 years now. it is a good phone but battery dies verify quick after 1.5 years. Cant do full day. Battery drops +10 % / night.
I am having the unglued screen for the second time beacuse of this the proximity sensor has stopped working. And it the micro sd card slot is not working properly my phone won't see it until I restart it. I am about to buy a new phone can you guys suggest any?
my z3c is having a problem regarding to the wifi / Bluetooth, it will just automatically turned off after a long hours of browsing internet on the phone and also for the Bluetooth when im playing music to my JBL charge 2 speaker. could anyone has the same problem with the phone?
my number doesnt show up on other people's phone when i call them. under caller ID "show my number in outgoing calls" is selected. anyone any idea what can be wrong? thanks
Sony XPERIA Z3 compact... best compact phone after 2 years...good camera, good build, good battery, good screen..next phone will be a Sony
AnonD-287306, 30 Jan 2017i just got mine a week ago. No issues but stuck on android 4.4.4
My model number is D5833, is... moreI have the same problem. Had my D5803 in the drawer for a allmost two years (until i finally got around fixing the broken screen).
Now i am stuck at the version it had last time i used it - 4.4.4
And software update shows i am up to date! :-(
AnonD-590012, 27 Sep 2016I also have the z3 compact. I was happy with the phone in general. Good speed for apps and vid... moreI have the same problem, i tried all suggestions from Sony and the problem continues worst. I lost my money. I have to buy another phone, a Motorola.