Yes, this phone is extremely fragile. It has a rubber flap to cover the SD slot and USB jack (as well as other flaps that are not problematic). You must detach the flap to charge the phone, at which point the flap hangs on by a rubber thread. After about 3 months, this thread inevitably broke, at which point losing the flap became just a matter of time. After losing the flap, there was no protection for the SD card, which therefore occasionally popped out. This led to a premature failure of the SD card latching mechanism, so now the SD card will not stay in the phone at all. Replacing the latch costs about $100.
Furthermore, the back of the phone is made of glass. The back glass of my phone shattered into pieces after 1 month due to a 3 foot drop on pavement, and in handling the pieces I could see that the back glass is exceptionally thin. I believe the back glass is much more fragile than the front.
In contrast, I believe the Z1 compact has a plastic back, and its SD slot and USB port are covered by independent flaps, so when the USB flap breaks off and gets lost, the SD card will remain protected. These flaps are adjacent, however, and so opening one might dislodge the other, which might result in the same problems as the Z3 compact.
The best solution in the Z compact line may be the Z5 compact. It also has an independent SD slot flap, but it is nicely isolated from everything else, so it should stay closed and protected. I believe the Z5 compact does have the thin-glass back, however.
Sometimes my z3 compact turns off and on the mobile data even though it shows it's on. Any ideas on what should I do?
This phone is great when it works, but EXTREMELY fragile. I've never dropped this phone and the screen on it shattered twice! I put a leather protective case on it as soon as I got it (the wallet-style kind with a flap that folds over the front screen and covers it completely). The first time it broke, I was told by the repair shop that the keys in my pocket may have pressed against the screen while I was walking, and broke the glass THROUGH THE LEATHER COVER. I still have no idea how it actually happened. I wear baggy cargo pants and carry 3 house keys on my key ring. Anyway, $150 later I replaced the screen only to have it shatter when I tossed the phone from my hand onto my wooden desk. The phone dropped 1 to 2" (still in the protective case) from a diagonal, underhand toss. This was not a hard throw, and lo and behold, the front and back screens both shattered. This was about a week after the first repair. Since the repair shop doesn't guarantee against physical damage, IÂ’d have to pay them another $150 to get it fixed. No thanks. I had them put on a temporary screen so I could back up my data, pulled my SIM and gave them the phone so they would waive the cost of "data recovery". I am so glad to be rid of this phone. Its specs can't be beat, and I love the fact that it's a smaller phone, but you can't sneeze near this thing without breaking the glass. Oh, and as soon as the glass cracks, the digitizer stops reading a large portion of the screen. Sony really dropped the ball on the manufacturing. IÂ’m never buying another phone from them again. I couldnÂ’t eve unlock it the second time, hence the temporary screen. My Galaxy S3 mini came free with a two-year contract, and that thing lasted 3 years without a scratch. ItÂ’s still sitting in my desk, perfectly functional, but in need of a new battery. When will companies understand, ultra-light phones with space-ship features aren't worth ANYTHING if they break because a butterfly flapped its wings in the next town over. We want reliability!
It's a very good phone, fast and reliable, good photos and excellent coverage.
Got my Sony Xperia Z3 Compact about 8 months with Vodafone. Upto this phone I loved Sony but this is the worst phone I have ever owned.
Straight away notice it's signal reception was worse than my previous phone (Motorola Defy) and to stop calls breaking up I had to select GSM reception only every time I arrived home (or any area with a weakish signal) and use wifi for the internet. The phone seemed incapable of detecting the 3g signal was not good enough and use the gsm signal instead!
Then after 3 months the proximity sensor failed, not long after this I found the srceen could not be turned off so the battery life was halved.
So I had to send the phone away to be repaired which meant the phone was wiped clean and all data lost.
Then about 3 weeks ago I noticed a crack in the back running from the camera hole to the far corner, It was very hard to see so I don't know when it happened but I have NEVER dropped the phone. Finally about a week ago I had the phone in my front pocket whilst laying on soft grass and rolled over onto my front, heard a crunch, inspected the phone to find both front and back crazed. I know they are glass but I could not believe how fragile it was, I am not a large guy and I certainly did not feel the phone dig into me or anything like that.
Whats more Sony repair/support refuse to tell me if this damage may be covered by the warrantee, I have to send it to them and if they decide it is not I have to send them £20.54 just to get my phone back unrepaired if I am not happy with their quote. This was an expensive phone and I am peed off enough with it without having to put a load more money into it!!! It has totally trashed my opinion of Sony.
Anonymous, 01 Nov 2016Are u a sales man of Sony? no . i say turth nothing else but i think you a apple our samsung troll ! right ?
bhawanishankar32, 27 Oct 2016It's because your display's digitzer stopped working. Digitizer is a layer over the LCD displa... moreIs this problem occur in regular XPERIA Z3 I meant Xperia Z3 (5.2'' screen)... ???
PetrusJPrinsloo, 28 Oct 2016I have had this phone for almost 2 years now and love it. Had no issues and it's still fast ev... moreGlad to hear that but I will not recomend you to buy any phone having SNAPDRAGON 810.... Buy Xperia X compact Instead of Z5 Compact. o other hand choice is yours.... :)
MY Z3 compact model for the last few days ringing tone not hearing and embarrassing situation that I fact that my contact assume that I don't pick up and some callers say that they don't hear the ringing tone too while calling. Any solutions or I take the phone to SONY centre. ??
I have had this phone for almost 2 years now and love it. Had no issues and it's still fast even with a ton of apps on it. I took good care of it and made sure to do "housekeeping" on it every now and then but cleaning up apps I didn't use and making sure I kept the software updated. I am almost done with this cell contract and I will be getting the Z5 Compact in 4 months. Keep it up Sony!
MJMnz, 19 Oct 2016Touch screen starting to fail after 21 months gentle use. Suspect it's a hardware issue rather... moreGood back to ios android is not for apple trolls!! When you learn how much sony phones quality are they then come back and burning here and say some jokes!
JMZ3, 20 Oct 2016Sony doesn't really care to this phone, all sorts of problem starts due to recent upgrade! i ... moreNoob plz sony after google is best manufacturer s take care about his customers and update there phone to highest android system update and there phone quality awsome as well. And i bet there is no company batter then sony on support the customer
SONYnoMORE, 26 Oct 2016been using sony mobile phones for 5 years and this unit has been the worst ever!!..very annoyi... moreIt's because your display's digitzer stopped working. Digitizer is a layer over the LCD display which senses the touch and converts it to a digital signal. It's a well known problem of Sony Xperia Z3 compact devices and thousands of people have already complained about the same. It generally starts after 1 year of usage. First you face difficulty in pulling down the notification bar in home screen. Then you loose sensitivity of back and home buttons at the bottom. After that it spreads like a cancer and disables the entire screen.
There is only one way to get rid of this. Change your display. If warranty is still valid, you are lucky. Otherwise you have to pay almost half of the phone's cost to Sony to get it repaired. But if you are in Chennai, you can get it done within 4000 Rs. There are many shops in Ritchie street, Mount road who will replace it with a good quality after market display unit and it will come with 100 days of seller warranty. I got it repaired there and it's still working fine after 4 months.
been using sony mobile phones for 5 years and this unit has been the worst ever!!..very annoying and disappointed,!...home button, back button, drop down screen not working anymore!..any recall sony manufacturer.???
The worst phone I had ever... In 22 months it was failed 2 times the touch sensor, and once the screen and twice the back sealing unglued... Its so unprofessional form SONY brand... Before this phone i had 4 sony phones, but this one was the last one... If you have is, sell it quickly!