I had that problem before but on different phone, but I think it will also work with your phone! The solution I did was I reloaded the phone software using PC Companion which is available in SONY Mobile website...
i have problem with z5 premium that my phone reboot by it self i want to know the reason of this problem and the solution????? please help me
What about battery life I just made update for Android and battery is very bad not last more than midday
Any one help
Mohammad, 11 Jun 2016Im comparing Z5premium & samsung s6 . which one is better ? They are both good, but if you are after software updates, SONY is better on that department...
AnonD-308172, 11 Jun 2016is it possible to charge z5 premium , wirelessly or by charger kit instead of cable? Thanks Via USB cable only, no wireless charging on this phone...
is it possible to charge z5 premium , wirelessly or by charger kit instead of cable?
Spotify user, 05 Jun 2016Why headphones output on upper side it so inconvenient for pocket use? Why???Bluetooth headphone SONY SBH-50 solve that problem for me, no need to worry and inconvenience yourself plugging your headphone. Go wireless...
Saadi, 08 Jun 2016Is it dual sim active?Yeah! Both are active, except for the data, you have to choose which one you prefer. I use roaming SIM on SIM2, so data is disabled on SIM2...
Why headphones output on upper side it so inconvenient for pocket use? Why???
stay away with these phones it will give you headache.. better yet go to samsung..
I had new z3+ dual but usb otg not working. the service repair is very bad. I have to pay for the expense though the fact that I bought it just last month
AnonD-516977, 21 Mar 2016You can change it in the Keyboard settings to get the numbers up in a different row on Sony...... morePortnoy only playing the drum music,not playing any phone,bcoz portnoy is former DREAM THEATER drummer,hahaha
Would you try to hard reset. It can be normal like the first time you buy it
I dnt knw about others I had good experience about mobiles Sony Xperia z5 premium after updating to Marshmallow even though battery back up was little bit decreased but user interface and smoothness was awesome
SONY Xperia Z5 Premium the best phone , 4K 2160x3840 pixels it's the best , Photo 23mp 2160p very good , 3430 mAh Li-on Bettery it's used for 2 days .
Jo, 08 May 2016I ordered z5 premium but i got z5 premium dual. Does it affect on battery, or something else?You can use only one sim card if you want your battery saving more.
Just the same. Its only using dual sim and single sim. No different.
The best phone I ever used....great display, crispy sound and an awesome all-round performance....no regrets...Sony the best.....