GSMArena.com GSMArena.com

Tip us

888k

156k
74k
1.1m

RSS

Log in

Login

I forgot my password
Sign up
  • Home
  • News
  • Reviews
  • Videos
  • Featured
  • Phone Finder
  • DealsNew
  • Tools
  • Coverage
  • Contact
ADVERTISEMENTS

There are reports that the OnePlus 5 reboots when trying to call 911 [Updated]

  • Post your comment
  • Comments (55)

Peter 18 July 2017

OnePlus Android

Update: In light of all the reports, OnePlus has sent out a statement regarding the emergency-reboot issue.

"We have been in touch with the customer and have tested a software update that has resolved the issue. We will be rolling out the software update shortly."

Original story below:

There have been several reports that the OnePlus 5 reboots if you try to dial 911, including a test on video (watch it on Facebook). It seems that dialing other emergency numbers like 112 in Europe triggers the same issue.

Multiple people have chimed in the Reddit thread (source link) to confirm that the phone reboots when calling an emergency number.

This doesn’t seem to affect earlier models, though last year the OnePlus One (running CM13) did have a similar problem(there was no official response in the OnePlus forum thread).

It goes without saying that this should be a top priority for OnePlus to fix. In a statement to The Next Web, OnePlus said it is looking into the issue. If you experience it too, you can contact support@oneplus.net.

As mentioned multiple times in the Reddit thread – do not call 911 (or other emergency numbers) just to see if your phone reboots. You could try the non-emergency number first to ask if it’s okay to do a test.

Source | Via

Related articles
  • OnePlus 5 jelly effect is natural, the company says OnePlus 5 jelly effect is natural, the company says
  • Video shows a negligible difference in performance with 8GB OnePlus 5 Video shows a negligible difference in performance with 8GB OnePlus 5
  • New OnePlus 5 update improves WiFi connectivity, voice calling New OnePlus 5 update improves WiFi connectivity, voice calling
  • OnePlus 5 will get EIS for 4K video with an update OnePlus 5 will get EIS for 4K video with an update

Reader comments

?
  • Anonymous
  • v0I
  • 21 Jul 2017

Exactly correct. Several of these companies are cutting costs in all the wrong places and this is how it comes back to bite them. And Asus isn't much better in this respect' asking people to sign-up for their beta testing program. Oh joy, I ...

  • Reply
C
  • Carol
  • L71
  • 20 Jul 2017

What did you expect? They are boat made. Anyway, good to know for the poor users that this phone is make for "killerclowns".

  • Reply
s
  • sa11oum
  • 3IJ
  • 20 Jul 2017

Seriously, imagine buying a OnePlus device. This company is a joke trying to present itself as a big player in the market. Save your money, and buy a better, cheaper phone in the LG G6. Hell, I'd even grab an S7 edge over it.

  • Reply
  • Read all comments
  • Post your comment
Total reader comments: 55

ADVERTISEMENTS

Phone finder

  • Samsung
  • Apple
  • Huawei
  • Nokia
  • Sony
  • LG
  • HTC
  • Motorola
  • Lenovo
  • Xiaomi
  • Google
  • Honor
  • Oppo
  • Realme
  • OnePlus
  • vivo
  • Meizu
  • BlackBerry
  • Asus
  • Alcatel
  • ZTE
  • Microsoft
  • Vodafone
  • Energizer
  • Cat
  • Sharp
  • Micromax
  • Infinix
  • Ulefone
  • Tecno
  • BLU
  • Acer
  • Wiko
  • Panasonic
  • verykool
  • Plum

All brands Rumor mill

ADVERTISEMENTS

Top 10 by daily interest

  Device Daily hits  
1.Xiaomi Mi 11 Ultra35,626
2.Xiaomi Redmi Note 10 Pro32,004
3.Apple iPad Pro 12.9 (2021)28,784
4.Sony Xperia 1 III27,620
5.Xiaomi Redmi Note 1025,526
6.Xiaomi Poco X3 Pro25,018
7.Xiaomi Poco F322,798
8.Apple iPad Pro 11 (2021)21,707
9.Samsung Galaxy A7221,543
10.Samsung Galaxy Quantum 220,653
ADVERTISEMENTS

Home News Reviews Compare Coverage Glossary FAQ RSS feed Youtube Facebook Twitter Instagram

© 2000-2021 GSMArena.com Mobile version Android app Contact us Privacy Terms of use Change Ad Consent Do not sell my data