beware of vodafone friends
On 8th June my mobile was recharged with Rs. 999 for 1 year period but I was not able to make outgoing calls so I visited my account page on the net and discovered that My account was debited with Rs. 128.93 being the international roaming charges when I had visited USA during may 2019
So I made another recharge of Rs. 129 but still I was unable to make outgoing calls so I called vodafone customer care and the representative said you have recharged with unlimited plan and she had promised to convert the subsequent recharge of Rs. 129 into talk time within two days but even after 3 days I was not able to make outgoing calls so I visited vodafone store in thane and paid Rs. 145 as per the advise of vodafone representative and after that I was able to make outgoing calls.
Since last few days whenever I make an outgoing call, at the end I get a pop up stating charges for that particular call and remaining balance. Today when I called your customer care I was informed that since you have made a recharge of Rs. 129 your earlier recharge of Rs. 999 has lapsed and you will not be able to avail any services under that plan as ANY SUBSEQUENT RECHARGES MAKES THE EARLIER RECHARGE REDUNDENT the same has been confirmed by vodafone through e mail received
So for a debit balance of Rs. 129 so far I have paid Rs. 1273 (999+129+145 ) to vodafone and still I am not able to avail all the benefits under Rs. 999 recharge
I request all dear friends to be very careful while dealing with vodafone
Worst worst worst- totally worst- Dont take Any connection of Vodafone- half of the Day Net mever work- 4G and 3G always seen but - if you check anything it never work. Made so many complaints to vodafone, TRAI, voda Senior manager and also ther people. Finally received a Mails from Mumbai Head Office - pls dont CC to TRAI, we will sort out the issue. finally they sent someone in my home to check the signals. It was surprising that Vodafone people using airtel connection. ha Ha...He also siad their service is so worst and not advisable to take this conmection.
Vodaphone could not care less about you ever.
As a very long term customer, I found myself on the phone to renew my Sim only contract. ItÂ’s at this point I found out that i had an old sim contract for mobile broadband that had been running for years. Now as we all know you have to cancel this or the costs just keep on rolling, so after a short period of time I cancelled this line. but buyer beware Vodaphone did not cancel this agreement and I found out over the period of several years I have paid Vodaphone without being aware hundreds of pounds, This is now going to be a legal fight to get back this money, from a company that does not care about you as a customer.
Their customer services are pointless , failing to cancel contracts or provide the most basic information, even when this breaks the telecommunications code of conduct. Also complaining to the CEO who has minions answering complaints from his office that actually do nothing but affirm their stance on the matter. Learn the word deadlock this is the name of the letter Vodaphone will have to send you when all your endeavours fail.
Just before you enter any agreement with Vodaphone think of the worst pain you have ever experienced then x it by at least 10 and you will have an idea of how you will feel being a Vodaphone customer.
sorry ur network totally poor 3g coverage and only gave to 4g net u did work. so improve your 3g service..
Vodafone India are the biggest looters and cheaters of all the telecom companies.DO NOT USE VODAFONE SERVICES OR YOU ARE IN FOR A NASTY SURPRISE.
I have been a postpaid customer of vodafone red service in Mumbai and then as I shifted to Rajasthan I went to a vodafone store and selected a low cost data plan in may 2018.In the month of june, I received a bill for a new low cost plan which I paid after a due date with added extra charges. However by end of june, the service suddenly stopped without any intimation.Then after a few days, I received a call from the vodafone store owner that a bill of Rs 3500 is pending. I told I have already changed a plan and have paid the bill that I received thereafter. They did not send me the bill in my email but they sent their executive to my workplace who made a ruckus at my workplace saying a big bill is due from my side.I told them the bill you are saying has never been sent to me and I showed them the receipt of my last payment too so I am not going to pay the bill as its not my fault.
Next month I again received a call from executive who for the first time sent me 3 bills at a time saying I have not paid these bills.I checked these bills and what I noticed was they charged me extra 250 Rs per month even with my suspended number.Finally I paid whole pending Rs 3900 bill online just to avoid their harassment at my workplace.
Why I say that vodafone is the biggest cheater and looters, here are the reasons.
They charged me a bill with 2 plans in same month one old plan and one new plan and did not show me a bill for 3 months.
2.They suspended all my services without intimating me or informing what the exact problem is.
3.Their so called recovery agents came at my workplace and created a ruckus about me not paying a bill. At that time I showed them the bill I received and the receipt of payment still they continued with their rhetoric.
They sent me bills for 3 months together in my email which I saw for the first time in 3 months. In these bills, they charged me extra Rs 250 for every month even though my number was suspended.
All this they did to a postpaid customer who was paying all the bills regularly.
This was my experience with vodafone India and I would never recommend the vodafone store here or vodafone services for anybody. I am happy with Jio and Airtel prepaid services with just 150 Rs for 1.5 GB daily.
I am sure vodafone will have to pack their bags soon from India with the kind of customer service they have.
Its a waste network. customer care response is horrible there is no customer service y asking for opinion dont bluff customers.huuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffff
I have bought a new vodafone sim and recharged for 3 months.After 3 days, they deactivated the sim for wrong activation of sim.I didn't get any new sim and my cash simply gone.Bad response from customercare.If they knew it is wrong activation then they should return back the cash or remanufacture the sim how other mobile operators do
vodafone is the worst service provider, excess billing , bad services, had to call the customer care several times to deactivate a service not even opted by me, even after visiting the vodafone store personally for the same, the cost of that service was added to my bill again and again , anyhow completed my 3 months in vodafone and ported my no. they fool their customers, and play over smart. cheat
Its been months I am taking follow ups. this is worst network service I have ever used. every day I get fake commitments from everywhere. all are same from vodafone store to vodafone customer service. pathetic service unnecessary charges& commitments. they disconnect the calls if they dont have answers to customer query. they give fake commitements if u visit there stores just to avoid customers behaviour.
I have had the worst experience with Vodafone. I have been using Vodafone for a long time and have been frustrated after i switched to billing. I was on their so called red plan which was supposed to be cheap wherein i was to get a bill of 500 for internet n unlimited calls. Never have i paid less than 2000 every month for their pathetic service which is bad than even idea. Crap company and even worst service.
I am using vodafone from Last 10 years, I am not at all happy with their service,
they are not giving any offer as other networks and they are playing games with their customer, they are blocking SMS facility because many customers are changing their networks by using PORT option, I called to customer care and asked to activate SMS facility they are taking requests but not happening anything.
Vodafone network is very poor network now. Network show h+ but very slow browsing spped. Very very boring network
Having the vodafone no. for last 10 years just want to comment.One of the horrible network in India nowadays and what a customer service... .being sarcastic. Been informed will get resolved in the month of November 2016 so I will be paying the bill without the proper services. IVR should be close whenever system upgradation is on as customer can be fake since there will be no notes on the customer's a/c. Very unhappy with the service as a customer. No good reason to stay with vodafone...just zonked
I have seen many problems in network when i was in roaming
Such a bad network in roaming of vodafone
Only been with Vodafone for a week - not able to access or set up my on-line account as the wrong email was the 'Username' also they have two databases (one being C-Board/See-Board) and one wouldn't show my number while the other wouldn't show my account details. After speaking to the call-centre opps (four times) and two on-line 'Live' chats, still a problem and not able to set up or log in.
Ask for PAK codes to move to EE. Phoned customer service for PAK codes, told have to go to the store to get them. At the store told have to phone customer service. ???? So, got the store to phone Vodafone customer service. One assistant couldn't handle Vodafone's own menu system, so gave up - got your store assistant manager to take over, he also had problems with Vodafone own call centre. in the end he spoken to 5 operators, and spent 45 mins on the phone. I was there for an hour to get PAK codes. It seems to be a problem that vodafone has two databases, and from reviewers who say they have been charged twice, the two databases could be why.
Vodafone just have not got a system in place, and you will suffer if you go with them...
Vodafone is the worst network provider. . .In clear words it's just F***ALL seriously. . . It's so irritating bloody every time I call someone who is again a Vodafone customer it always shows the number is switched off or out of coverage area and after trying for at least 8 to 10 times it get connected. . . I have tried Vodafone billing even prepaid and finally switched to idea which is faaaaaaar better than Vodafone.
Please go for any other network provider but don't go for Vodafone