Good day Vodacom.
I am very, very disappointed. What a pity for Vodafone.
This is a review specifically aimed at the Vodafone manufacturers. I chose this phone on a contract simply because i was happy for Vodafone to enter into this market segment again with a proper SMART smart phone. I liked the feel of it, it performed perfectly, at the same level as other phones in the similar bracket of smart phones. I was happy with it, at first. But, and then a BIG BUT... 6 - 7 months into my two year contract the phone started giving problems. The very slick appearance seems to be a big disadvantage because it so easily slipped from my hand and fell. Later i discovered a little crack in the corner (the phone worked perfectly for a few months after that), which in the end rendered the phone, according to Vodafone Head Office to be too expensive for me to repair and thus let me without a phone. The phone also started to restart itself when i opened the camera, or wanted to watch a video clip. This could be the result of a faulty battery (only to find that the battery cannot be separated from the phone).
The same happened to somebody else with the same phone. The damages on the other phone was not that much, but the reply from Vodafone Head Office was exactly the same. If it was a bad feature on that particular phone, Vodafone Head Office could offered to, at first admit the fault, and then come up with an affordable solution so as to keep the trust of its users (such as myself and others who use Vodafone Platinum 7 that also expressed their disappointment on this web site). But we are being let down and never to return back to Vodafone. (Thank you to GSM Arena for this opportunity to air our honest opinion)
But what made me to be so much disappointed is that i sit with a two year contract with Vodacom but without a phone. I tried to support Vodacom and Vodafone (for many phone users it is in effect the same company), but is seems as if they are not interested in supporting me. The cost of repairing the phone equals to that of a new phone, which forces me to go back to the trusted brand names, AND tell all my friends and family members about my bad experience with Vodafone (they will ask me about my Vodafone, what will i tell them other than the truth?). I wanted to promote the new comeback of Vodafone, but it blew up in my face.... What a pity for Vodafone. I think it will by worth my while to file a complaint with the Ombudsman in this regard.
Keith, 16 Jul 2017For no apparent reason my voda smart platinum 7 mobile is resetting when it deems to. I did so... moreThis is a known issue, it seems that this phone has an issue with the motherboard. You'll have to take it to the voda store for repair
Don't buy this phone. Multiple cases of rebooting loops after 6 months to a year of use. Same happend to me and the smallest dent or scratch will make vodafone say it's out of warranty. And because it's a vodafone only phone no one else can repair it. It would have been an amazing phone. But this issue just renders it as a terrible product that will leave you stranded without a phone and a 2 year contract.
I have to say this is the worst phone i have ever had, I really regret getting it. Unfortunately I'm stuck in a 2 year contract with it. Its already been into the repair shop because I couldn't make calls, the photos were terrible quality, I couldn't get on the internet. It would dial other people while I was in the middle of a phone call. All of this by the time it was 6 months old, I was given a new sim card as they couldn't tell me what was actually wrong with it. Now I can be seconds into a phone call and it will just cut me off. Absolute rubbish!!!!
This is probably vodafones best phone....but theres no updates whatsoever. Yes the update button is there, but its function has the same use as north korea to the rest of the world. Can it be...theres a 73.4mb update...bug fixes...nougat?
Terrible Phone. steer clear. The back camera lens glass cracked in the first week. And this voided my Vodafone Ireland warranty when the main circuit board failed after 6 months. And Vodafone Ireland and their repair contractors won't confirm the reason for the main board failure so I can't claim on my insurance as they need a reason for the cause of loss.
Steer clear of Vodafone Ireland
For me its an hidden gem.
Front facing stereo speakers, QuadHD OLED display, ARM A-72 cores for fast single-thread performance, fingerprint sensor, 32GB ROM and 3GB RAM. One cannot find many devices with these caracteristics. (doubt me? go on phone finder and activate "OLED display, stereo speakers and fingerprint sensor". Spoiler: there's only 15 devices.)
The build quality is good, feels like a premium device when holding and using.
The OS is clean, almost vannila android.
The downsides: not so premium cameras and OS doesn't upgrade.
For the price this device is unmatched. BlackBerry DTEK60 is a good alternative, packing the same features but for an higher price.
PS: I might be lucky since im not experiencing any battery problems that other people complain.
Worst phone I've ever had, camera is poor quality, has to be turned on and off to change over from WiFi to mobile data, slightest knock and it cracks. Got this phone based on reviews from tech geek sites on contract 12 months ago and it fell off the sofa onto wooden floor and smashed into a million pieces, so had to go back to old phone. Trust me this phone is nothing like the branded phones.
A budget phone that looks and feels, and for me,performs like a flagship model. I've read somewhere that it isn't fast enough for intense graphics gaming. I don't play those sort of games, so can't comment. The most graphically intense thing I do on it is watch Netflix and stuff in the BBC iPlayer. It's well up to that task. The sound quality without any external speaker or headset is the best I've heard. Handles online banking, spreadsheets, docs, pics, movies very smoothly. The camera is fine for me, but it might bother some that there is no auto focus. I love it.
Leahlou, 25 Sep 2017Smashed the screen and no where can seem to supply screens to fix it... Vodafone want £9... moreFor screen try the alcatel idol 4/4s android and wondows model screen, both the vodafone and alcatel is TLC Brands!
Smashed the screen and no where can seem to supply screens to fix it... Vodafone want £99. I own it outright so back to my Vodafone smart ultra 6. If anyone knows where I can get an LCD for the vfd900 please let me know!
DjAlmeida, 31 Aug 2017The same happened with me, today i took it to a Vodafone store to replace the battery Hope it worksGreat phone, just the problem with the battery. Had the same problem, constant bootloop unless plugged in. Bought a new one from China and it works now.
The same happened with me, today i took it to a Vodafone store to replace the battery
Hope it works
FeliSoul, 20 Jul 2017Hi, Try this: http://www.gsmarena.com/samsung_galaxy_note_edge-reviews-6631.php I was re... moreHad the same issues (random shutdowns and reboot loops). Everything was solved with a battery replacement under Warranty.
Keith, 16 Jul 2017For no apparent reason my voda smart platinum 7 mobile is resetting when it deems to. I did so... moreHi,
Try this: http://www.gsmarena.com/samsung_galaxy_note_edge-reviews-6631.php
I was reading about VF phones for the first time & have decided I'd try with one. So I got to VF Smart Platinum 7 and it reminded me of my Note Edge. I had the same problem. It was about the time when the warranty was due to expire.
There is one crucial difference, though. The Smart Platinum appears to have a non-removable battery. I have never had such a phone, so this is only a wild guess. See if someone can open it and replace the original battery with a non-VF battery. I have a feeling manufacturers put such commands in batteries to make you purchase a new one.
For no apparent reason my voda smart platinum 7 mobile is resetting when it deems to. I did soft and hard reset but occasionally it still restarts on its own. I have loads of free space and currently using d latest software. The only apps I use are whatapp, chrome and one drive apart from the preinstalled apps.
Anonymous, 21 Jun 2017After this update my phone is getting hot while just browsing or texting on whatsapp or using ... moreOk, there was another update 28 MB a few days ago that fixed the heating and battery drain issue. The phone works fine again.
Anonymous, 03 May 2017There's an update available in the UK. 653.7 MB although it's still android 6.0.1. I haven't i... moreAfter this update my phone is getting hot while just browsing or texting on whatsapp or using satnav. Battery life got worse. Bad update, I don't recommend it.