For the first month or so, this phone was amazing.....but as time went on, problems began to rear their ugly heads in day to day use. Here are just SOME of the many issues I have discovered:
-The phone doesn't even have Google Now On Tap support, even though the Android version "claims" it's running "6.0 Marshmallow".
-The phone dies at 30-50% battery sometimes.
-The phone restarts during the middle of tasks, like phone calls or just flicking through your home screen.
-The phone's CPU regularly overheats, up to temperatures like 70-80°C.
-The phone's touch screen becomes unresponsive at random intervals of use throughout the day.
I got one on a Vodacom SA contract. I can honestly say I love my phone; it's fast, the display is beautiful, responds very well to the touch and visibility is good in sunlight, albeit not great. I also haven't encountered an app I can't run, except the Samsung exclusive Resident Evil 4. It charges quite quickly and has decent battery life for the specs. BUT.
I'm very gentle with phones, hence my device still looks as pristine as it did when I got it 2 months ago. However, for some bizarre reason the ringer stopped working. I discovered this when I overslept due to my alarm not waking me up! The phone hasn't been dropped or anything more violent than putting it down on a table. If I tap it in the speaker area while playing music it actually makes sounds, so I think it's a loose connection. I just don't like having a brand new phone I have to use headphones on just to hear the sound on a video clip I got over Whatsapp.
The biggest issue here is that Vodacom wants to send it away to be repaired, which leaves me stranded without a phone for about 3 weeks. Which is NOT ideal at all. And if I take it to a local repair shop, my CONTRACT phone's warranty is void. So I'm in the middle of a predicament.
I guess what I'm trying to say, is that it's a nice phone for the price, but don't expect Samsung or Blackberry build quality, or classic Nokia reliability. It just isn't there. If you need a reliable phone that can take a punishment, rather go with something you can actually research on the Web before buying it. If you need a portable media player and Android gaming device with a full-HD screen and don't care about the actual purpose of a phone (making and receiving calls...), go ahead and get one.
One last minus is that due to its relative obscurity, rooting it is a mission. I wanted to try but after some research I decided against it, as I didn't want to void my warranty AND run the risk to brick my phone at the same time.
Here is my verdict for the Vodafone/Vodacom Smart Ultra 7:
Build Quality: 5/10
Sound: 6/10 (if it works)
Luan Cullinane, 04 Apr 2017This phone is extremely slow with some apps not functioning at all and others running agonisin... moreAbsolutely hopeless phone ever, cheap & horrible.
Worse than my computer, freezes, pin number to get in doesn't always work, gets stuck on something, send people messages & I can't see what I've sent, & vice versa
VFD700 User, 02 Apr 20175 GHz Wi-Fi is not visible in Wi-Fi search mode. any solutions..?Buy a new phone, preferably that is not on the ultra cheap side...
Its been almost 6 months since I am using smart ultra 7. Very good phone for the price. I mainly use it for browsing internet, social media and reading emails. So far no problems. Sound is not that great but using headphones solves the problem. I have added SD card for the extra memory.
This phone is extremely slow with some apps not functioning at all and others running agonisingly slow. Sometimes device restarts in the middle of your doing a task. Was decent for the first month. Not sure if there is something wrong with it or if I did something to it.
5 GHz Wi-Fi is not visible in Wi-Fi search mode.
Anonymous, 25 Dec 2016No read counter of Wazzap messages . Any Help ?Having wasted almost two years struggling with Vodaphones Nokia Lumix 635 I am VERY impressed with my brand new Smart Ultra 7.With a 25% rebate it is actualy as cheap as my Nokia.
This phone is laggy and generally slow. Can stall for 5 seconds taking photos before it finally 'fires'. Struggles to run apps like the weather without taking 5-10 seconds to load.
Can anyone help please! How do I edit my photos to change the file name. Thanks
General Question I have a Vodafone phone but I need to find the model. can you help please
Am about tobuy this phone, somebody give me a reason not to or why i should?
Good phone... bad camera(s)... All round a nice device, but the poor cameras are very disappointing!!! Also, a bit fragile as for damage in the screen or on the "metalic" besel.
If that besel was really metalic, a real scratch resistant screen and "normal" cameras... a awesome option! But it isn´t so... only a economic option.
Alex c , 06 Mar 2017Good luck broke mines screen and nzs biggest tech repair agent cannot find a place to buy the ... morehttp://www.ebay.co.uk/itm/112165878947?_trksid=p2055119.m1438.l2649&ssPageName=STRK%3AMEBIDX%3AIT
maclemore, 28 Feb 2017Why woukd you drop the phone. its obvious that its going to endure some damage. My friend had... moreGood luck broke mines screen and nzs biggest tech repair agent cannot find a place to buy the screen for it ... Its like the part does not exist I would not buy another one of these they are a good phone but 400 and if you break it its a write off so go with a name brand you can get repaired
Anonymous, 08 Nov 2016maybe its because you don't know how t handle a phone properlyWhy woukd you drop the phone. its obvious that its going to endure some damage. My friend had a iPhone and her boy friend sat on it because it was in his back pocket, the screen is cracked an it looks horrible. Now she needs wait for up grade. Sucks, but what can you do