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Widespread Google Home and Chromecast outages reported, fix on way

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Himanshu 28 June 2018

Google Smart speakers

Experiencing service issues with your Google Home series of devices or Chromecast dongles? Well, you are not alone. Google has confirmed there's indeed an ongoing problem affecting users of these devices, and a fix is on the way.

We're sorry to hear some of our users are experiencing issues with their Google Home and Chromecast. We're on it. Stay tuned for updates.

— Made by Google (@madebygoogle) June 27, 2018

We have a fix for Google Home and Chromecast. It will automatically roll out within the next 6 hours. To get back up and running now, reboot your device → https://t.co/CM4ov63F46. Thanks for sticking with us!

— Made by Google (@madebygoogle) June 27, 2018

Most Google Home reported getting "your Google Home is not set up yet" message, while some also said they got messages like "something went wrong" and "there was a glitch". Casting through Chromecast wasn't working as well.

Here's what a Google Home team member posted on Reddit around three hours ago:

We’ve identified a fix for the issue impacting Google Home and Chromecast users and it will be automatically rolled out over the next 6 hours. If you would like an immediate fix, please follow the directions to reboot your Google Home or Chromecast. If you're still experiencing an issue after rebooting, contact us at Google Home Support. We are really sorry for the inconvenience and are taking steps to prevent this issue from happening in the future

Source 1 2 3

Related articles
  • Google Home and Home mini now available in Mexico Google Home and Home mini now available in Mexico
  • Google Home products now available for Austria, Ireland, and Spain Google Home products now available for Austria, Ireland, and Spain
  • Google Home and Chromecast have a serious privacy issue Google Home and Chromecast have a serious privacy issue
  • Google Chromecast Ultra currently going for as low as $59 in US Google Chromecast Ultra currently going for as low as $59 in US

Reader comments

l
  • lol
  • v@H
  • 28 Jun 2018

Chromecast is awesome and one of the best things from Google. Rarely found an issue with it.

  • Reply
J
  • Joe Dickson
  • Ibx
  • 28 Jun 2018

I have never had more issues with a dongle than I have had with my Chromecast. If Google would stop changing things every 5 minutes their services might not have so many problems.

  • Reply
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Total reader comments: 2

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