i purchased the phone in nov 2015 and the same is within warranty which is of 1 year. It stopped working in the last week and i went to service centre located at thane, panchpakhadi. I was told that there is a liquid damage, hence phone cannot be repaired under warranty. When i asked about charges the she told that Rs.7400.00 and advised that don't go for repair just buy a new one. I was shocked and asked to get it repair under warranty but she told that its motherboard is totally out of order and has to replaced and other parts also damaged hence charges are Rs.7400.00 and data cannot be saved which is very important for me because all my numbers are in the phone.
For second opinion i just handed over the phone to local mobile phone repairer. He said that it is not in very bad condition and he can repair the same with a charge of Rs.1000.00 without any data loss; and i got it repaired.
The morale of the story is how the service centre of the reputed company is behaving and fooling the customers. Even they could have done the same, but misguided and tried to lure into buying a new one. Beware of such service centres.
Hi, I bought this phone and it didn't set up properly. . com android.provision has stopped, is the only message I get. Tried to send it back to China but post office say sending mobile phone to China by airmail with battery is forbidden.
I am using this device for more than a year, I purchased it on first Day First Sale.
Now a days I am facing a really big issue on this device related to battery, phone got switched off after using Internet for couple of minutes no matter what was the battery percentage showing, then it didn't start, and I need to charge the phone to start, and the most irritating thing is that it start charging like 2%-4% then directly jumped to 40-60% and after couple of minutes its showing full charge and if I use the phone without charging I am facing the same issue again.
I visit the MI service center regarding this issue, they were saying that it might be a software issue we have to flash the device which will charge Rs. 450/-, at first I agreed with that but then I asked them are you sure that after flashing the device my phone will work, they said if it didn't then you have to replace the battery as the battery is too old (its just 1 years 2-3 month old), and which will cost Rs. 800/- though it was written at the service center about the spare parts price details that battery cost is Rs. 499/- but they are charging me Rs. 800/- without any reason, and totally they are asking me to pay 1250 for just a single issue whether it should be solved by either replacing the battery or flashing the phone, So, I decided to purchase a new battery and flash it at home, but they replied we don't have the battery in stock, and to know when it will be available I have call them and ask them on a regular basis though they never pick the phone.
So, I just flash it at home but problem didn't solve yet.
So, My suggestion is to never ever buy any MI device
phone is very very heating while play game and u put the charge u will shcoked... Waste model ever in mi... Put it dustbin
its an okay phone.
1. I have felt minor shock from the camera while charging
2. Heats very fast.
I've been using this phone for over a year.Its a trust worthy & hassle free budget phone.dropped it few times,still going strong.Only problem is that it heats up at times.
Anonymous, 30 Jul 2016Good budget phone. No heating up problem. best . Xiaomi is the best.hello frnd one help pls my mi 4i is not factory reset pls suggest how to factory reset my phone
Its a ok sort of phone, camera is awesome but there is problem with mic. Noise reduction doesn't work and even you need to keep the phone at a exact position while speaking, else your voice won't be audible to the receiver. There is problem with GPS also. Location accuracy is very low and never shows correct location. Network reception is also weak.
Good budget phone. No heating up problem. best . Xiaomi is the best.
ben, 19 Jul 2016Dont update.. I hv updated but its feature is not good n sometimes camera's time stamp is not ... moreI thought I was the only one suffering this. Time stamp started to missing after update
Anonymous, 21 Jul 2016Never buy any mi company phone in life they use cheap material. I have mi4i and mi note3 both ... moreAgreed.. with glass and cover also phone has been cracked, after that no use of this phone,
Ive been using this phone almost 1 year, overall this is the best budget phone i ever had. The cons only the battery heating problem.
Pros: this phone is really strong one, i dropped this phone badly several times. It is still working prefectly though. Mention that i used this phone in heavy rain once.
Very lol phone
DonÂ’t give it a second glance. Horrible phone. Since I bought this phone it has gone to the Service Centre 3 times. They keep it there for more than 3 weeks. They use flimsy materials which are very delicate & break easily. They have the most horrible Service backup. The spares are never there and it takes minimum 3 to 4 weeks for the same to be sent from their parent company which unfortunately is situated in China. The service guys never pick up the phone & one ends up going to their service center for follow up every time. At the service centre you see many people shouting and quarreling almost everyday.
Most horrible experience.
Never buy any mi company phone in life they use cheap material. I have mi4i and mi note3 both screen were cracked with minor shocks even when phone cover and tempered glass were on the phone not just once it's reports twice. So don't but mi phones.
It is a worst company of a industry not only cell buy for all product i had buyed headphone and redmi note , 2 month before but both troubling problem, so i request all customer to never buy mi products, there service are worst when we go at centre they take to repair minimum 15 days, so never buy these products
Please consumer, i beg of you, do not buy this phone! I got attracted by the looks and price and i bought this phone, but that was my biggest mistake. I have owned this phone for 14 months out of which it has been in the service centre for 4 months. It will cause you lots of issues and you will have to give it for servicing. Once you give it for servicing, forget about getting it back for at least 2 months. It has the worst and most inefficient customer service i have ever seen in any company till date. My phone is still in the service centre for more than 7 weeks for a very minor problem. Please don't fall into the trap and buy this phone!!