Horrible customer service/after sales service
I have a readmi pime 2 phone. The rear camera stopped working within the first week.
After a couple of months I had a small crack on the display screen and the microphone was not working.
As per the service center I need to first change the screen for which i will be charged and only then will they check for the problem with the microphone.
The call center said that there was no need for change in the screen.
They make you go back and forth but do not resolve your problem especially if you are within the warranty period. Please do not buy the phone.
Why my mi redmi 2 prime is Always heating up and ringer problem also in just 4 months three times my ringer die why?
remi prime 2 mobile use last 6th month,battery slow charging
Aniruddh , 25 Apr 2016After getting 7.2 miui(lollipop) update.....i m quite disappointed.... Contacts r still load... moredude how did u get miui 7.2 update its only release in China and I have even check my phone I haven't got any update I'm on miui 7.1.3 can u tell me how to get it....
Gil, 01 May 2016Hey guyz my phone doesnt show the usb connection. Whats the problem I really dont get it.need ... moreu need 2 dwnld an app call USB settings from playstore then u can access the USB options like other Android phones its a problem in miui but after 7.1.3 I haven't face even a single issue its pretty much stable no mkv file issue or anything else
AnonD-528562, 20 Apr 2016Still kitkat 32 bit and processor 64 bit...they make us fool.. They not given redmi 2 update y... moreOnly nexus and moto devices are prompt in upgrading software in their devises. Even samsung do not give software updates on budget phones dude
Aksh, 06 May 2016Try to play mkv file in vlc player.Without play of Any video please Change the Extension .mkv file extension to .mp4
Phone will be normal. After that you can play this video.
Phone would not heat.
I put charge my redmi 2 prime mobile,when i removed from charger the soft keys back home and recent krys are not working...can you find whats the reason and tell me how to solve
AnonD-433971, 17 Sep 2015which is best lenovo a6000+ or xiomi redmi 2 prime pls suggest oneRedmi
after update 7.2.1 miui stable.....phone s automatic brightness not working sometimes...so I suggested you to that not update this version.... and xiomi service is very very bad
Is any one facing battery draining issue in redmi 2(prime)?
There is a solution, just delete .Mkv files in ur mobile That's it. it's applicable to brand new mobiles too.
rohit raj, 01 May 2016i think its not the type of file instead its exact length of video is not proper.example the v... moreModel doesn't supports .mkv format. Once MKV video is played battery will suck down to zero. Then you have to delete the file and restart the mobile to make it normal.