Never ever buy xolo set.I did this great mistake of purchasing this handset and I am regretting it everyday. Worst battery backup and very low internal storage. Their service centers are worst in Delhi. I cannot even imagine how it would be in other cities. In this one year, it made me rush to service center thrice. Simply a big NO to this product.
I buyed Xolo mobiles but guy don't buy Xolo because
These people are making fool company says they are giving 1 year warranty for mobile but you know what my cell phone got faulty in 10 month iI himself is mobile technician but due to warranty I went to Xolo service center located in Mumbai in ghatopar its name is tech mobile and they refuse to do in warranty I ask them question why they can't do in warranty reason was foolish they told me its liquid damage when I ask them where is liquid damaged they showed me one thing like a dot and they told me its liquid damaged but gust my phone was restarting because of on off switch problem which they repair itand charge me 750 rupees telling we have done software also there was no need for software bcs it was on off problem but they still lied that we have done this and that I payed them and I wait at side they were lying to all customer who's cell was coming under warranty and they were treating very badly to all of us like we have went there to beg and that tech service center is not only for Xolo but for lava micromax oppo and god knows how many company has authorised him they dont even have place to handle people standing and waiting hour for their number so pls don't buy any Xolo mobile because if your cell phone went faulty they will never do the work what they say
This is really a fantastic device. IPS screen quality is superb.
Battery backup could have been nicer. Only problem with this phone is low internal storage for the apps. So i have to factory reset the phone every 6 months to clear the memory.
And please someone tell me about the software update is coming in future or not
Xolo Mobile the group of fraud. never response to there customer. please dont buy xolo product present or future. i am very disappointed with xolo
Sudhir, 08 Apr 2015The work order no is 310000913499 dated 13 Nov 2014 I brought XOLO 1000 Opus on 24 April 20... moreFile written complaint in consumer form. For this write complaint about the real facts. No need of an advocate
Given the phone for repair more than 2 months ago and heard no response. They don't have any responsibility towards customers. I would never suggest anyone to get XOLO. The worst customer service that I can imagine.
i bought this mobile a year ago... it has got battry problems.. the service centre not so good...otherwise a good phone... but i suggest not to buy it... this phone takes my pocket money everymonth... lol
The work order no is 310000913499 dated 13 Nov 2014
I brought XOLO 1000 Opus on 24 April 2014 from chandigarh, Hand set was good but got un serviceable after 15-20 days, Problem was not getting charging, Was given for repair since i stay away from chd so took about one month and got it back after one month, again got same problem shortly and got repair. for the third time sent for repair for same problem on 13 nov 2014, and still waiting till today (08 apr 2015).
Poor response from customer care, poor service. No sense of responsibility from xolo side.
They are offering me old hand sets which are repaired and in old and pitted shape, How can i take second hand set? Since my set was new and used very carefully, If i had to take old set then i would have taken second hand set only not new.
The warranty period is passed in service centre only.
Which forum shall i approch for resolution of this complaint? what i will not allow them to cheat like this.
BEWARE!! BEWARE!! BEWARE!!!
people who are willing to buy a XOLO phone please please for god sake do not invite trouble in your happy life .
I do not know why why I bought a piece of shit made by this company.
Few months back I bought a XOLO smart phone by getting into trap of the dealer who praised the company & sold the mobile phone.
Since then I am facing a lot of problems which have made my life worse.
These jerks makes a very cheap, low quality third class phones which cannot even compete with Chinese phones (Chinese phones are much more reliable then this company)
This so called XOLO is nothing but a marketing company who only spend on the marketing of there cheapest phones.
They have unreliable products & above all the WORST POSSIBLE after sale service .
Problem is that once you buy these phones you will have to go to their service centres for sure as the quality is very very poor & after going to service centre these guys ask for very high price if you need to get your phone repaired (I was charged for >Rs.3000 just for a screen change)
And above that they will keep your phone for eternity...
It has been one month & my phone is still at their end for a repair work ( screen change)which is actually the work of minutes..
I am warning you all pls. Pls. respect your happy life & never ever buy anything from these company they will make you cry each day after you buy their product
A big big no & request to all the people who are willing to buy their product..
This mobile company is not more than a piece of shit.
yug, 26 Feb 2015xolo best phone How u told that xolo q1000 is the best phone....never seen before like this brust phone no battery bakup n no update n ooops service center is fake no solution....so please don't buy this cmpny phone...
I have visited 2 times in Panipat Service center. Tomorrow & Today but solution is nothing. They telling me no battery is come here & we can't replace it. They canceled my job sheet teaking feak mail in Xolo Company (Update software & resolved the problem) My 2 day's time is totaly waisted.This Company is Toootallyyy feak and service so so so bad.This company New Handsets is = to garbage. I will suggests to public plz plz plz don't purchase. New handset battery backup low from day 1 of purchasing date,
ganesh gaykar, 26 Jan 2015Great phone!I am using xolo q1000 in 13 months no any problem in my phone,clarity &battery... morePurchased on Feb 2013
I am a q 1000 user,recently there was a PBM for my mobile I.e it is not opening .
I rushed it to customer service,they replied that they want to change its board by sending it somewhere, for that we have to pay about 4500 Rs
But I can't afford that so I shown it to a local service center and it is fixed at Rs 1000 only(PBM with IC)
So if any PBM occur try not to give ur set to them .it may take months to retain it
No updates available for q1000 4.2 jelly bean
Do u have same PBM pls comment
I just pray this phone dnt give me problem,i just bought it,i haven't use it
I am use this mobile 4 months but his service center is very bad service