This is a very bad company in terms of customer service i have submitted my phone on 10th sep,2014 for display issue whereas they have told me that they can give me back till the 6th oct 2014. But till today,I have not get any response or call from this service.Moreover,many times I have call to that customer care service(Himalay Mall,drive in road,Ahmedabad) .But they are not saying any updates regarding my issues.This is pathetic service ever which never forget being customer.I never suggest to anyone who believe in this company as they just want to sell their product rather that believe in services.so,One should understand this issues before considering this product to buy .If I want to rate it out of 5 then I would even not giving 0 star as O have its own value.
Very poor service of xolo q1000 opus service service centre also good reply to customer i have very bad experince of buying xoloopusq1000
I purchased q1000 in Jan 14 battery problem rises I contact service point in tumkur Karnataka he suggested to returnend to company but area manager denied & return some magic only this phone. is in service point more than 2 1/2 month.I also discussed with that manager regarding the issue he is not respond & I try to contact so many times he busy with 24x7. Customers support is not good by company & their reps so go with better service provider & reputed one Dont buy this mobile go with other brands withbetter one investment is waste & painful
Hi my name mohammed Jaber this is serious issue which i face when I buy xolo mobile XOLO Q1200 . I buy this mobile on 05/08/2014 from Nathani communication shop near goregaon. I was face this issue with this mobile after couple of week.issue with mobile when I kept this mobile aside only incoming call & messages comes the battery get drain & get heating problem . I given this mobile to service centre name halima marketing & solution near goregaon west . Work order number: 310000803735 .. I submitted this mobile on 1oct 2014. But problem not shorted I got my mobile they were telling u will get mobile some more 10 days . They were saying battery & inside parts is not getting from market why u guys makes such type of mobile customer should faced this issue. I will recommend every one not to buy any of xolo mobiles from market . Also Kitkat upgrade is not available for this mobile.
I want replacement for this mobile if matter not getting short ..I will paste this on ur official website.
Battery connector out of three points one broken so I have contacted Xolo service station they told me that needs to change PCB costs 4500 but problem can be solved by changing 13 rs battery connector I have called Xolo toll free number they are also telling me to change PCB ,to avoid cheating do not purchase brands like Xolo go for Nokia Samsung only
Im using Xolo Q1000 model since Sept 2013. by mistake mobile fell down & broken with camera's upper cover. can anybody tell me, whether it is REPLACEABLE with new covera ?? bcos of broken cover, dusk filled inside it & tend to get cloudy images / videos. pls suggest on this. Rest all works properly. Regards, Dandy.
This phone(Xolo q1000) sucks!!!!Worst experience ever had.I have given my phone to service center for small problem.Its been one month but no response. Definitely Not recommended.
I wish i could undo what i have mistaken buying this phone.
Never go for xolo brand...
Very very poor sevice...
Every xolo mobile can run maximum only 6 months......
Very bad experience
Hai Guy's I had purchased Xolo Q1000 1Year Before. Up to Still Now It is now Problem. It is a Good Mobile. Nearly I had Purchased 30 Mobiles in Xolo in different Models to my Office Staff. All are in fine condition. Use Safely.
Only One Problem in Xolo Q1000. No Update in Q1000 for Anroid 4.4
can i buy this phone ??? i m gonna get this fr 4500 frm my frnd...... does this worthfulll plssss say meeee
i have bought it on 10 feb 2014,within 6 month 2 time it has gone to services centre for 1 month each time just for the small problem ( charging jeck ).it was the waste of time and waste of money to bought it. Poor service centre at ghaziabad
only camera zoom zoom when we record also night photo capture issue. i am using from 1 year no other problem. need to update kitkat or fix camera software only.
i have purchase the phone 3 moths ago n now i m facing the problem regarding music the headphone sign is blinking on and off continuously in the phone. and the music stop every second. so whats the solution please guid me
xolo is the worst mobile never buy any xolo related products i bought a xolo q800 and gave it in the service center for repair and they send it to noida repair factory and it been more than 5months i din get my mobile till now
""""" please dont buy xolo pass on this information """"""""
Its written in the specs that its upgradable to Kitkat. But till now no update is available. Is the upgrade specification is correct @gsmarena?