Facebook has been doing a lot of construction behind the scenes. Particularly, Facebook’s Messenger has gained a lot of integration with different apps lately, gained GIF support, phone and video call support, and third party plug-ins like with Spotify and Uber are among the improvements made.
Facebook was also in talks of developing an infrastructure for businesses to communicate with their customers. Newegg is among the first companies to use Messenger for Business. All customers need to need to do to speak to a representative is to start a conversation with Newegg via Facebook.
Newegg will provide customers with support during its regular hours of operation: Monday through Friday from 8:30 TO 17:30 and Saturday from 8:30 to 17:00. Any messages received after or before regular hours will be answered on the next business day.