Its a good budget smart phone purchased on may 2015 but January 2016 there was a software update for phone .But after updating, it started giving me problem frequently like restarting problem .
Worst customer support...Phone started losing network and customer support was prompt to issue a replacement. It took 4 calls to generate waybill number....they said within 15 working days you will get replacement delivered....after 15 days they said due to technical issue shipment was not delivered again 15 days time period was taken...meanwhile warehouse issue was sorted and it was promised that shipment will be delivered in 7 days still it is not delivered after 45 days and each time I call they apologies and commit to deliver in 7 days ..worst ever customer support
I purchased a mobile phone name is YUPHORIA 5010.It is a good brand name and it is sponsered by micromax.i purchased on 24 sep .My phone is too good not any problem.Its camera is too good front and back .my battery is charged in 55 min and fully charged i.e 100%.android version is 5.1.1 and cynogen is 12.1 and i update time to time.fast charged.
PHONE IS BAD BUT SUPPORT TEAM IS WORST AND STUPID
Do not buy any product of Yu
Recently i purchase Yu5010 Moblie Accidentally Display is broken
I Sent to the Service Center for replace display of amount 2299 on 3rd dec
but still not get back my device
very very worst service
Do not buy any product of YU
Warranty service is so poor m waiting for my product since last 1 month
This phone have various issue like heating, speaker problem, dial pad not respond properly, proximity sensor not works properly etc, But all of them heating problem is main issue as it disturb the operation & comfort during use.
I am using android version i want to upadate from cynogen mode
plzz..any one can help....
worrenty is verry poor my complan is panding after 2 month and i'm waiting for responce........
warranty having no genuine service centre if any hardware issue in this mob under warranty then there is no service always make a fool to customer and no toll free number heavy charges apply for calling in yu I think all customer boycott the yu mobiles
AnonD-482531, 30 Dec 2015I am using android version i want to upadate from cynogen mode plzz..any one can helpJst cum to chembur micromaxx
Very pathetic phone and poorest customer service.
I am very troubled using your "Yuphoria" device. It is only 2-3 month old but I am facing lot of issues:
*Dialer stops working/responding. Dialer stops working in between whenever I have to dial someone from my contact Iist, literally have to tap it multiple time to dial a number. It is very annoying.
*The response time of display is poor, it seems I am using resistive display not capacitative.
AnonD-482531, 30 Dec 2015I am using android version i want to upadate from cynogen mode plzz..any one can helpGoto service center. Thay will flash cynogen rom for you. I also changed mine
my screen is going black and lock screen appearing
I bought yu yuphoria mobile phone in june 2015. In month dec 2015 I got an notification to update the phone to cyanogen 12.1
and android version 5.1.1. I updated my phone. But after 2-3 days the new launcher after upgradation was not there.
And in every 15 -20 mins the screen goes black and after 1 min or more lock screen appears. Its happening frequently now.
If u have any solution so plz tell me by mail or call.
What are the steps to solve these problems.
besides sometimes the network symbol goes out.
I am using android version i want to upadate from cynogen mode plzz..any one can help
Our device needs proper maintenance. Using unknowingly about device and using them , can give negative results.
girish, 24 Dec 2015Pl don't bye this heating issue sound problem now battery drained so fast Perhaps I can solve your battery draining problems...