This phone has a well documented error, where the phone main camera stops working and displays a very distorted preview.
This makes the camera unusable.
The phone is only six months old and I purchased it in the USA because the 6gig version is not available in Europe.
However now I am in Spain and ZTE now tell me that I need to have a USA based credit card in order for them to make an exchange.
ZTE further state that the phone that they will send to replace mine will not be new!
As I don't have a USA based credit card I am now stuck with a phone which has a useless camera.
As I use the camera everyday, this is more than annoying.
HermitCrab64, 06 Jun 2017Hi, recently bought ZTE AXON 7,I love the speakers, design,bit slippery. Anyway to the point, ... moreJust root it and install LineageOS!!!! Much more stabler than Stock Chinese OS.
druboo666, 07 Jun 2017you should update the phone or send it to RMAThanks for your reply, sorry, what is RMA?
Please explain why my ZTE AXON 7 freezes , nothing works, then on other times it reboots by itself? It is running Marshmallow 6 & has no sim card in.
Hi, recently bought ZTE AXON 7,I love the speakers, design,bit slippery. Anyway to the point, it reboots itself & other times it will freezes, what the! Please explain. Oh, it is running Marshmallow 6.0, & has no sim in, any difference?
suonedi, 29 May 2017Is it true that Axon 7 have wifi issue?Just purchased an Axon 7 on the latest version (B25) and both WiFi and cellular signal is very good with no sudden drops.
suonedi, 29 May 2017Is it true that Axon 7 have wifi issue?actually its really good with wifi mine works better than most phones
Lindy, 04 May 2017i brought a axon 7 mobile in January this year and my fingerprint wont work and i cant remembe... moreIf I'm paying this much for a phone it had better be perfect otherwise I'm better off buying a Samsung Galaxy S8.
DO NOT BUY! BUY AT UR OWN RISK! LOUSY CUSTOMER SERVICE if you can even call it that. they all follow the same script! six wks. after my purchase(30 days up to return to store) . called ZTE we did resets, hard resets finally they decided it needed repair defective!
i get a refurbished phone, a corrupted 128gb sd card $90 on sale! now 7 mo. later i am on my "5th phone" ! here is the litany of problems,besides a non existent customer service , it's like talking to robots! all scripted! i hardly use this phone also, sr. citizen mostly home. drops wifi, overheats when charging,freezes up,navigational buttons don't work,text notifications don't work, no ring tone for incoming calls or texts.camera takes lousy night time pictures, every update messes up the phone completely. tells you no sim card, when your sim card is in place. corrupts your sd cards. very fast battery drain all the time on all 5 phones. carry a back-up power bank if you use it on a average basis & less. i charge it 2-4x a day! for using a couple of text messages, news notifications & checking lottery numbers. HUGE DRAIN ON BATTERY! no phone calls. oh, volume button or rocker doesn't work, they send you a replacement. dirty, new or old serial number slapped on back with curled edges, temporary screen protector is wrinkled, dusty, full of fingerprints!
all "4" replacement-refurbished phones were defective like the original $400 new phone. in its nice new packaging. i personally believe they are selling refurbished phones from china to the usa consumers. some articles say this phone was sold in china in 2015. customer service says made "only for usa market" LOL! i have emailed the president,ceo mr. cheng in richardson ,tx & Edward Rayeski, Director of Handset and Development, as well as the president in china! not one response! the phone is beautiful has all the bells & whistles only they don't all work! i am out over $500, phone, sd card,screen protectors & cases! for a piece of junk! i do know they DO NOT STAND BY THEIR PRODUCT! i have filed complaint w/BBB & will with the attorney general's office in texas. Buy at your own risk!
who knows we may all be buying refurbished phones. they usually go bad after the return money back expires! GOOD LUCK !
I just updated to 7.1.1 B04 the European version , better camera , battery and the most important thing ...They jammed up the volume its max volume as the American version...Its is a beast !!!
Anonymous, 25 May 2017Voice over LTEand what's VoLTE good for?
like, 3-way calling? or internet calling?
I don't really understand, sorry.
Kwadwo Owusu, 23 May 2017In the past GSM Arena gave exceptional information on network compatibility of every phone it ... morethe page has the option to expand that information of which GSM/LTE networks that the phone has.
it is hidden.
the button is on the same line at the right.
In the past GSM Arena gave exceptional information on network compatibility of every phone it discussed but lately all it says is simply GSM/CDMA/LTE. Kindly present the regional network compatibilities of the phones as you did in the past for us to make our choices easily.
Best phone I ever had. Love the screen. Good battery life, awesome audio through headphone Jack, and the size is almost perfect. Ide rather have a 5.7 or 6 inch phone though. Hopefully they have a plus version next time. Oh yes only thing I don't like is the small capasitive buttons but I got use to it.