Tams, 24 Aug 2017My issue is 2 days ago my phone started saying Launcher3 is not working and I would have to re... moreI was using a LG cellphone and having the same problem, so i installed Nova launcher to replace the default launcher and everything was great
My issue is 2 days ago my phone started saying Launcher3 is not working and I would have to restart the phone to even make a call. Then it started sending a message that said. "Take a break and come back later" What???? Then when I restarted it once yesterday it froze on the Cricket logo part of the restart and would not do anything. Took it back to the Cricket store one of the young ladies got it unstuck and told me an app had hung up and there was nothing wrong with my phone. Well last night it hung up again I tried to fix it the way she did to no avail. This morning they tell me I have to send it back in. It is only 6 months old so it is still under warranty, so that is fine , but I had to buy a cheap phone to use, because of a family illness can't not have a phone in case there is an emergency . I am very disappointed and was told this phone has had no issues and I see all of these mentioned here.
Shera Ray, 16 Apr 2017I've had this phone for almost a year & I've had a few issues. The biggest is my Bluetoot... moreyou have to make sure that neither facebook and youtube are running at the same time
pretty much if you want good video playback you must make sure to open the app drawer and close off either of these apps or else the video skipping will happen
zte grand x max 2 is garbage.
im typing this on a computer, because the phones keyboard decided to not open... that happens a lot.
I find myself having to reboot the phone 3-4 times a week, for various reasons. sometimes the volume turns its self off and wont come back on, the system freezes up, or screen is blank and wont allow you to do anything other than reboot.
the phone cant just screen shot something. you have to go to the actual main page, then go into your setting, and hope that it will allow you screen shot it from there.
this phone love to advertise. while sending a text, you get a pop up ad. setting an alarm, pop up ad. want to turn that alarm off, pop up ad. seems no matter what youre doing, you see annoying advertisements.
the battery life is pretty terrible. I don't use my phone much while at work. it spends most of the day in my tool box. somehow, by the time I get home, its below 30%.
the only good things I can say about this phone, it has a large screen, and the speaker are pretty loud (you may need to reboot to get them to work). those 2 things don't make it worth buying.
find something better, don't get ripper off like I did.
I'm also having issues on FB videos and powering off. Now today my volume buttons stopped working. My phone has never been dropped or damaged. Very disappointed in this ZTE grand Max 2. Didn't have any problems with FB or cricket service until I got this phone and issues. My Idol 2 had zero issues I might just go back to it.
Anonymous, 07 Mar 2017Where do you download adobe from on the grandmax 2I have been searching everywhere for Adobe Flash compatible with this phone. Can't find it! Anyone else have any success?
We have 3 of these phones in my house, 4 if you count the one my 3 year old uses for Netflix and games. They all have the same issues. Bluetooth cuts out, phone freezes and restarts several times a day, can't watch many videos. Some will play for a second or two then skip to the end. We don't have that issue with Netflix, just YouTube, and Facebook and places like that. It does have a nice big screen, and the price is great. We live with the inconveniences, but bottom line, you get what you pay for.
Bob, 08 Jun 2017Great looking phone, love the big screen. Nice clear pics taken from rear camera. BUT, as most... moreI am having the same problem, I went to Facebook thru Google instead of the app and all videos played no problem. Not sure if this is your issue.
Reese1914, 07 Jun 2017How do I get rid of ads on the home screen n during internet viewing Ads on your home screen are from apps you have downloaded. The most common culprits are security and virus software.
Boobear92, 11 Jun 2017I have the zte grand x Max 2 and I am having problems with it charging, no matter how many ne... moreYou can have the charging port resoldered if it's still functional. The most common reason for that is the port is broken loose.
youngkim3000, 31 Mar 2017I got this phone a while back and love it tremendously. I have no bad things to say about it. ... moreI have the zte grand x Max 2 and I am having problems with it charging, no matter how many new cords I buy it's not wanting to charging is there way to get it fixed if so is it expensive
Great looking phone, love the big screen. Nice clear pics taken from rear camera. BUT, as most people here, I've the very same issues with videos not playing and/or skipping to the end when I'm using apps like Twitter and Facebook. On the browser, audio lags behind on videos. Further more, even on apps like Spotify the music skips or stops all together. Needless to say, I'm disappointed to the core. I've no other choice than to purchase another phone.
Lucy, 08 Mar 2017Same here. My husband and I both bought these phones and they both lag, stop, or won't play... moreThis is the worst phone I've ever had. The worst part is that with my busy schedule I didn't make it back within the 7 days. I would have gotten a completely different phone. I really rely on my Bluetooth and this phone constantly cuts out disconnects and gargles. I'm not sure how a phone this terrible was even released on the market. If Cricket won't do anything about this, I am simply going with a different carrier and I am going to do nothing but preach about Crickets poor customer service
How do I get rid of ads on the home screen n during internet viewing
Can you guys please fix the problem of the phone skipping videos to the end. Really appreciate it if you guys can solve this issue.
Fife, 14 Mar 2017Why is my battery dropping so quicklyMine did that, I had it sent out and they replaced it but it was just the charger.
Shera Ray, 16 Apr 2017I've had this phone for almost a year & I've had a few issues. The biggest is my Bluetoot... moreI'm having the same issue with the videos skipping on Facebook and sometimes YouTube. Have you gotten your issue resolved?
I've had this phone for almost a year & I've had a few issues. The biggest is my Bluetooth doesn't connect with my car at all. I've tried resetting it & when I spoke to Cricket, they told me I would have to send it in to the manufacturer, but then I would be without a phone. Here's all the issues I've had:
-Bluetooth won't connect to vehicle
-Videos skip to the end on Facebook, Twitter, & also periodically with YouTube
-Audio is garbled when recording videos, especially when recording somewhere with loud noise
If those issues were resolved especially the Bluetooth & video skipping, it would be a pretty awesome phone.