My phone used to work great. Lately my Messaging service is constantly crashing. I've had problems with the internet, where web pages wouldn't load and I had connection issues, even at home on my own wifi. The recent problem is the damn bluetooth. It used to work great. Now I have to constantly reset it. My Fitbit hasn't synced in over two weeks. This phone was really good when I first bought it. It's about a year old and now it just sucks.
I was reading through this trying to figure it out why the vids won't play. I went to another site and people said download adobe flash player and I did and it seems to be working yay!
Ive had mine for two months now. Hasn't been mistreated or anything like that. I have factory reset it twice because it turns off and won't turn back on. I've noticed its every 20 or 25 days it does that. ZTE phones are crap
I have had mine for about five months, I love it, it works great. i never mistreat my phones, therefore I keep my phones in great shape. This is one of the best phones that I have owned in my lifetime.
Mine works perfectly. Absolutely no problems. A great phone for the money!
I loved my ZTE grand X Max but the screen cracked so I thought I would update to this ZTE grand X max2. I agree with everyone here it is a total piece of junk. When on WiFi it doesn't download web pages or videos. It works better without wifi which is ridiculous. The Bluetooth hardly ever lines up with my car automatically like my old one used to. Everything is just slow slow slow on this phone it's terrible
Fender, 02 Jan 2017I like everything about this phone thats shy i need the unlock code so i can use it with my ne... moreDid you try the on board device unlock feature? Most carriers now will unlock the phone after about 60 days though T-Mobile made me wait 90 days on my last LG phone.
The biggest problem I have is after awhile the charger port has issues until it doesn't charge at all. Other then that I love this phone. This is my 4th ZTE Grand Max X. A few were replaced due to water damage and the other one because of the charger port and now the one I'm using is having charging issues.
Shannon , 28 Dec 2016My ZTE grand max 2 won't play videos on the facebook, and instagram app. It doesn't play video... moreIt won't play videos if you have other apps open in the background, unfortunately. I close all my background apps before open facebook or ig to look at videos, then they'll play smooth.
I like everything about this phone thats shy i need the unlock code so i can use it with my new provider kinda stupid its locked when it's paid in full
having the same issues. Just did a warranty exchange from a grand max x...it was dropping outgoing calls and the charger port seemed to be shorting. I just received my phone and am within the first 7 days....wondering what cricket will do since it is a warranty exchange. have not sent my grand max x back yet. maybe I should keep it.. the bluetooth is irritating. the fb videos is irritating.
Max2fail, 16 Dec 2016This phone is horrible. It freezes on a regular basis. It rarely plays videos on social media,... moreI've never been so disappointed with a new phone. It truly is a piece of junk. Speaker is pathetic, loads images and videos in slow motion, slippery and hard as hell to hold, cell reception is very poor compared to other phones. And even the touchscreen is somewhat unresponsive. Big screen and that's all
It is a fraud.
Same thing happens with mine. Doesn't play videos, freezes up, has a hard time connecting to WiFi, and sometimes when I go to tap on an app on my home page, it pops up with a completely different one. Nice and good looking phone, but i'm taking it back.
My ZTE grand max 2 won't play videos on the facebook, and instagram app. It doesn't play videos from fb on the web browser. I just got this phone for Christmas and love it. I'd hate to have to switch and get another phone. But how do I fix this issue with the phone?
Anonymous, 22 Dec 2016I bought mine a week ago and this phone turn off yesterday and it doesnt want to turn on againSame thing happened to me hold the up volume button and the power button at the same time and when the android screen pops up go to clear cache and when it finishes hit reboot phone
Anonymous, 25 Jul 2016Thanks for your post. I am currently looking at the LG Stylo 2, The ZTE Grand X Max 2, and the... moreIf you've had problems with videos skipping to the end on Facebook, DO NOT return the phone. Simply go to your apps, Facebook, and clear cache. Works like a charm. My only complaint is that even with full signal this phone downloads slower than my last one, much slower. That and if I'm playing music over Bluetooth and get a call, the music resumes during the call.