And if you pushed power and volume down and stuck on red light just hold power till it turns back on.
I love this phone its big screen and battery life is very useful the only thing is that when I put in my sandisk 32 GB SD card the phone started to over heat apps started to freeze up even when I was on a phone call it froze up so I had to take out my SD card after that it acted like nothing happened so I went to pick up a PNY 16 GB SD and so far haven't had any issues with the phone lately.
I've had this phone since November 2014, and last month (may) my front camera went completely out while my back camera turns photos upside down and reverses them. Not pleased at all...
Anonymous, 17 May 2015Clear the microphone at the bottom that should helpWhere is the mic at
Wishing I had never bought this phone. Had it for about 3 or 4 months now. Bought through metro pcs. Worked well for a few days. Then lag. And freezing. And restarting. Keyboard decides when to pick up keystrokes and when not to. 10 second freezing every time I return home. It's the most frustrating and anger inducing phone I've ever had. It's hard to get anything done with the almost constant lagging. DO NOT BUY
when i am calling someone and the person picks up the phone vibrates. I would like to take this feature off I dont want the phone to vibrate one the person I am calling picks up. can you please tell me how I can change this.
Anonymous, 28 May 2015Is this a nice phone to have? I just got mine today, wondering if its going to be worth my money.Great value phone. Battery life is insane. 2 full days of use before i have to charge it. I feel like I hardly ever have to plug it in.
frequent problems with phone locking up won't even let you turn off have to repeat the procedure turning off and on multiple times during the day this is the third replacement phone I have gotten through T Mobile always one problem after the next but I just deal with it because it's large enough for me to read.
Boom, 28 May 2015I read a blog where someone said they were having the same problem . They said that the soluti... moreIs this a nice phone to have? I just got mine today, wondering if its going to be worth my money.
Boom, 27 May 2015Well I am at least the third person who was having the exact same problem . . After a while th... moreI read a blog where someone said they were having the same problem . They said that the solution was to remove their SD card because the SD card has become corrupted. So I tried it and that seems to have done the trick. I didn't just remove but I replaced my micro sd card. I made a one minute video . 5 hours later its still there and playing fine so changing the SD card seems to have done the trick for me .
jimmy, 24 May 2015Mine I have it for 2 weeks I was recording a program and after 23 something minutes the video ... moreWell I am at least the third person who was having the exact same problem . . After a while the app just froze and then would go black when I open it up and turn off . I lost old videos . Now if I make a new video it either won't record or it will record and an hour or two later if it really is just a blank screen
Anonymous, 14 May 2015I have an zte zmax and whrn i receive a call the other person cannot hear me its like aliens c... morei had the same problem and i took it to tmobile store and they shiped me a new one and i shiped back the broken one just talk to them they should change it for you
ladybug, 11 Apr 2015My camera has also stop, keep saying unfortunately camera has stopped and it erased all my pic... moreMine I have it for 2 weeks I was recording a program and after 23 something minutes the video stop and went into a black screen and after that was glitching. I call they said this is the first time they heard someone complaining about the zte max video not working, also after the video stop working it deleted some of the other videos I already had.
April, 20 May 2015I'm actually trying to figure this out myselfGoogle update is problem with Sim card. Phone can not read Sim after update. Any phone not on lollypop is affected
I've had this phone for about 3 months now and it's awesome!!
There is no Root yet though, but even without it, it's still a great device almost identical to the ZTE Grand X Max+ a little bit smaller. I mainly wanted Root so I could unlock the wifi hotspot but you can use direct tether without Root. (just turn on airplane mode first then activate tether then turn off airplane mode & use a client changer on your browser of choice)
I hear that there some people are experiencing problems. Please check to make sure it is not your SD card. I recently had some issues with apps suddenly stopping and such but the root cause was that my sdcard was corrupted even though it seem to be reading fine. I removed it and the phone had no problems after that.