Anonymous, 12 Dec 2016I'm not receiving calls either. Only had this phone for a little over 2 weeks and every day I ... moreGood luck with that I had my phone for a week same problem we aren't getting a new one
Anonymous, 24 Dec 2016POS phone. Had 6 replacements same issue with all. Not getting messages, calls , internet ,app... moreI hate to tell you this, but ZTE is lousy. I had one back in the feature phone days. Mistake, mistake. Terrible customer service, too. Who needs them?
Babyblues36, 13 Nov 2016I've had the ZTE ZMAX PRO for a few months and have loved it. I started having trouble with ch... moreMine just started to have that issue, day 2. Really disappointed because I had the original zmax, literally since the day they arrived at metro pcs. They unboxed their shipment to sell me one. It finally stopped taking a charge, and removing the integrated battery to change the charge port was too much hassle, so I caved and upgraded to the pro. Now I am already ordering a replacement 3 days into owning it. It sucks.
Anonymous, 24 Dec 2016POS phone. Had 6 replacements same issue with all. Not getting messages, calls , internet ,app... moreIn most areas the zte doesn't get 4G connection, how do I know? One example, Real racing 3 game in order to play multiplayer the game needs to be connected to 4G and this phone fails to connect I contacted customer service they did something and still didn't connect so I tried a 4G test app and all I got is a message saying 4G not available, sucks and returning this garbage later .
Anonymous, 12 Dec 2016I'm not receiving calls either. Only had this phone for a little over 2 weeks and every day I ... morePOS phone. Had 6 replacements same issue with all. Not getting messages, calls , internet ,apps don't work phone gets so hot it burns my hand. Oh and when I take my battery out my phone turns on and will call random people
I've had my ZTE vmax2 for about a month now, and am having problems with the screen locking, and when I'm on an it will automatically return to the original post. I've tried restarting the phone every day, with no change in performance. My son has one also, and his microphone went out weeks ago. Piece of shit.
Moe, 07 Dec 2016I need to know why when people are calling me it is going straight to voicemail I have just go... moreI'm not receiving calls either. Only had this phone for a little over 2 weeks and every day I constantly have to turn it off and on just to get a network connection for only like 5 mins then it stops working. I'm missing so many calls and it's pissing me off! My texting sometimes won't work either. I'm highly upset. They need to fix it or give me a brand NEW phone or my money back. Period.
Moe, 07 Dec 2016I need to know why when people are calling me it is going straight to voicemail I have just go... moreWhen I try to make calls, I keep getting messages saying unfortunately, phone stopped.
I need to know why when people are calling me it is going straight to voicemail I have just got this phone in November and I am not getting calls please help with this situation. Thank you
Killerzone, 23 Oct 2016Software issues shuts off on its own cant download shitIve had the zmax pro since October... No problem at all... My screen turns off while I'm talking, no dropped calls, doesn't shut off by itself, I have 4glte service all the time. I've had the Samsung galaxy s4, s5,lg g stylo, lg stylo 2plus, HTC desire 626, & a bunch of phones in between. I'm very happy with my phone.. maybe it's not the phone but the person using it, or its where you live the service might not be good.. I'm using it now, and have MetroPCS. The only issue I've had with the phone is when I got the new update I was having issues downloading it to my phone. I had to do a factory reset & had no problem getting the new update after that.
Anonymous, 23 Nov 2016You have to do that with ALL phones. ????Depends on if the phone has a face detector on it and if so have to make sure it's turned on
After the new update since 1 week ago, the battery start to died in 15 min after a full charge. The applications have problems when are opens...So the last update SUCKS....very piss off..
I had bought the ZTE zmax and completely died went blank nothing works then I bought the ZTE zmax pro didn't even had it for a month charger trips out not charging,it was actually pushing the power out instead of keeping the charge in to the phone which sucks because I like the phones ..not buying any ZTE phones anymore
Babyblues36, 13 Nov 2016I've had the ZTE ZMAX PRO for a few months and have loved it. I started having trouble with ch... moreI have the same problems I think that the battery thing is to make sure it overheats though. I have a hard time getting internet connection too. I have unlimited LTE data but my videos and movies constantly stop and when they are on they blur. Other ppl I know who have Metro don't have this problem with their phones
I've had the ZTE ZMAX PRO for a few months and have loved it. I started having trouble with charging 3 weeks ago. It says on the battery symbol on the right side that it's at say 70% but the battery symbol that is on the left days 100% which is it? I still liked the phone until about a week ago. That's when I stopped getting 4G or any G fit that matter and I'm lucky to have more than 1 bar for signal. It's a clear sky so I can't blame the weather. What's going on ? I thought I needed to update the system so I tried and it says I'm up to date. So, now what can I do ?