I bought one of these phones back in March of 2015, Florida.
Loved the size - had a holster to carry it on my hip...ppl pointed and said IS THAT A TABLET?
During the summer I ended up having trouble with it so I sent it back to ZTE...AND THAT wasn't easy by the way - they kept saying RETURN TO STORE.
Dude, I bought this at WALMART over 3 months ago. They have a 14 day return period.
They don't know JACK about "repairing" and they will say the same thing I know RETURN IT TO THE MANUFACTURER. If I could reach through a phone, I'd be on parole for assault.
OKAY, I sent it back. Waited. Waited. Wai...They sent it back "repaired"... In less than a month the things had MORE PROBLEMS than before!
I sent the "repaired" one back and said IF YOU "repair" THIS AND SEND IT BACK, IM GOING TO SEND IT BACK TO YOU WITH 3 BRICKS JUST TO ADD TO YOUR SHIPPING COST!
What they sent me, "worked" for a while but I was so burned on ZTE that I sent with another phone soon after.
Now they have AXON 7 and Im tempted but twice shy.
Don C., 09 Oct 2016Im not sure why I'm seeing a lot of reviews of the ZTE Zmax Pro here. This is the area for the... moreBecause ALL the ZTE phones are terrible. I have the Pro and it has all the aforementioned issues PLUS it won't read a single card I put in it. I would recommend a $20 Straight. Talk LG before I'd recommend any ZTE phone. This company has a terrible reputation all the way 'round.
Wolf Walt, 25 Sep 2016Several of you are referring to the ZTE Zmax...yes I agree that is a good phone, I had one fro... moreI got the ZTE Pro Max (Z981) it's horrible I bought the first one back 29 days after I got it & replaced it (same model) 2 weeks later I notice screen flashing & now I can't take calls I'll answer it it disconnects the called the first I exchanged JUST totally stopped all noise I had to plug in a speaker to hear notification & ringtone!! UGH
Now this one will be going back!!
I can only exchange it for the same model phone or buy another!! WTF This Sucks
Don C., 09 Oct 2016Im not sure why I'm seeing a lot of reviews of the ZTE Zmax Pro here. This is the area for the... moreHere's why its popular. Its like a drug dealer, "first time free", the phone will work pretty good. Once you have it one year Metro sends you a text "Time for an upgrade." Within 2 weeks of that text phone melts down. Cookies maybe, something. So u go to store spend more money on upgrade cause they got ya hooked on the phone. Big screen etc. You front camera won't work after the 14 month.
Anonymous, 13 Sep 2016I just bought my ZTE zmax pro two weeks ago as a early birthday gift and when I talk to people... moreOmg I hate this phone because, I always have problems with people hearing me because my voice fades in & out.
Pebblez75, 25 Oct 2016I am having the same exact problems, along with it turning off by itself, and not coming back ... moreThe people at the store said I have to hit the power button when I'm talking for the screen to go off
Charlie, 18 Sep 2016Hi I just got this ZTE zmax pro about a week ago after 2 days I hated it my LG L9 worked bette... moreI am having the same exact problems, along with it turning off by itself, and not coming back on when I press the power button, and I just bought the phone 8 days ago. This is RIDICULOUS! I should've just stayed with Cricket Wireless..
Killerzone, 23 Oct 2016Software issues shuts off on its own cant download shitMine has dropped calls over sensitive screen poor call quality etc etc
I have recently purchased ZTE zmax pro and the screen doesn't turn off when I'm talking on it. How can I fix it?
Wolf Walt, 25 Sep 2016Several of you are referring to the ZTE Zmax...yes I agree that is a good phone, I had one fro... moreYup your rite the phone is junk the first few weeks were OK phone started processing slower hot spot turns into garbage yeah I really want my money back tbh
Im not sure why I'm seeing a lot of reviews of the ZTE Zmax Pro here. This is the area for the ZTE Zmax (Z970). I've had mine now for almost a year with very few problems, none of which were serious and all fixable. This is a great phone for the price I paid, $100. Of course this phone became very popular because of its quality and features so now it's selling for $140 to $180. If it such a piece of junk as some people are saying on here, please explain why this phone has become so popular. Every complaint I've read so far can and does happen even with the more expensive phones.
Magoo, 05 Oct 2016I've the z970,recently had charging issues. It appeared to be charging but the battery monitor... moreActually your phone wasn't charging due to a bad cable. This is a common problem with all cellphones. If your phone fails to charge change out the cable first!
Debra, 29 May 2016My ZTE Zmax won't charge or turn on. It was doing this for the past few weeks but now it won't... moreI've the z970,recently had charging issues. It appeared to be charging but the battery monitor seemed otherwise. All night plugged in but virtually zilch charge. Being a sudden problem, I tried a different cable. It recharged fully in an hour and works fine now. Likely a single wire that monitors charge rate was bad.
It flickers and turns off,, when people call me they can't hear me. it turns off ,it throws me out of my apps too.
Charlie, 18 Sep 2016Hi I just got this ZTE zmax pro about a week ago after 2 days I hated it my LG L9 worked bette... moreSeveral of you are referring to the ZTE Zmax...yes I agree that is a good phone, I had one from 2014 until just last month I upgraded to the ZTE Zmax "PRO"...THIS PHONE IS A NIGHTMARE!!! Whatever you do...DON'T EVEN THINK ABOUT PURCHASING THIS PHONE...This phone is loaded with techincal bugs!!!! It has all of the issues listed on this site and more!!! Dont get taken in by all of the hype about "Fingerprint" Technology etc,. You will be so busy trying to figure out whats wrong with the phone that you will never even get a chance to read about how to setup your phone to use the Fingerprint Technology...This product needs to be pulled from market...it's a consumers Nightmare
Charlie, 18 Sep 2016Hi I just got this ZTE zmax pro about a week ago after 2 days I hated it my LG L9 worked bette... moreI'm having a problem with playing videos in high quality on YouTube. Is there a fix for this or is that an in app issue?
Charlie, 18 Sep 2016Hi I just got this ZTE zmax pro about a week ago after 2 days I hated it my LG L9 worked bette... moreI think it's a YouTube app issue. I started experiencing that same thing when I had my LG stylo. You can watch 1080p60fps videos by going to through your browser.