I had this phone for about a year. For the first few months, it ran very smooth and I had no problems with it. Around February, it started to become buggy and ended up turning off by itself. After this happened, I ran into nothing but problems. Horrible battery life, multi-touch problems,and every almost every app not responding or being way too buggy to use. My previous phone, the LG K7, worked flawlessly. If you're ​looking for a phone that will last you a year or two, get an LG or Samsung. This phone is my first and last ZTE device.
I've been using this phone for about a year now. And it's been a pretty good experience. Got it for $100 at MetroPCS. I haven't had any major issues. Yeah it will start lagging when you open up a lot of apps at once and constant usage but what do you expect with 2GB of ram? For the price it's good, not the best but good. I recommend this phone to anyone who is on a budget and needs a good enough phone. Only thing I'll say is I recommend that you reboot your phone once in while.
I've had this phone for several months now and I cn already tell that it is slowing down. When recording any video with loud audio (concerts), the audio is horrendous, it sounds like it was thrown in a washign machien and recorded that audio.
Besides these two issues it is a decent phone, albeit a bit large. 3.5/5
why it does not say 4g i have it and it is 4g..it is one of the best phone i ever have. no problems . just because metro does not have signal in some states. iowa cedar rapis....... to bat ...does not work for verizon???
I have had this zte zmax pro for a year now. It's one of the best phone. Never had any problems. Best budget phone ever. Great Product. Thanks to zte max.
I work also for metroPCS Customer Service and I dont recommend this phone because has a lot of problems with the internet connection and also the phone has several issues with the PHONE app that is not letting you use it, also the battery has some problems because take a lot to be charged and the battery drains fast
most of the calls that I take regarding issues, customers have this device
sohan, 08 Jun 2017can't find 3G in my phone same here. problem .. of 3g but i have a 4g sim...
Gio, 04 Aug 2017Thinking about getting this phone, is it a safe buy? Please be honest, heard so many things ab... moreI don't suggest you to buy it, I work for MetroPCS in USA and the device have several failures with signal and LTE usage.
Thinking about getting this phone, is it a safe buy? Please be honest, heard so many things about it. Thanks!
I have the ZTE phone and I have none of the problems that the people are having in these reviews. My Girlfriend and I upgraded from Samsung Galaxy S5s. The only complaint that I have is that texting is sometimes slow to open a text or manipulate it. I did see a patch come through that was supposed to address that. I also restored all my previous txts from my S5 to the ZTE so that may have an impact on it. Other than that it works great and with Metro PCS giving you the phone for switching how can you go wrong? Great phone and great price.
TheSaltLord, 25 Jul 2017Do not buy this phone. It is a slow dumbed down version of something like the Note 4 and anyth... moreslowed dumbed down version, sure-- but it's also 1/5th the price.
I just paid $100 for a ZTE Zmax Pro and after being a loyal samsung fan for the past 6 or 7 years. Since I got my first smartphone-- a cheapo 3 inch ZTE, my second was a samsung galaxy s# and I never went back---upgraded to a new samsung galaxy on 3 separate occasions and I regret it every time.
The small increase in performance is just not worth an extra 3-500 bucks.
TheSaltLord, 25 Jul 2017Do not buy this phone. It is a slow dumbed down version of something like the Note 4 and anyth... moreYou must have a bad phone....mine does none of the horrible things you mentioned and this is someone who has had a Samsung, I Phone and HCTC
Do not buy this phone. It is a slow dumbed down version of something like the Note 4 and anything as such. I'm not saying that to promote any other phone it's just a fact, from what I have personally seen. Now take this into consideration that I am the first with my friends, family and so on that has purchased this phone. So it might just be my certain device, but I will still give it an honest review.
+Probably the best finger reading tool out there to date.
+The screen is huge, which is one of the reasons that I purchased it at the store.
+The charging cable does not break as easily as a micro USB.
+Battery life is decent, would listen to music at work for almost 8 hours and would have about 25% of battery left once I returned to my home.
~Sometimes the phone will just lose battery at a crazy fast rate for no reason. I tried to close all my apps, turn down the brightness, but it would never solve the problem. I would eventually have to restart my phone which seemed to resolve the issue.
-The phone just shuts off and restarts for no reason.
- Restarting the phone can sometimes take from 5-10 minutes, depending on how the phone is feeling that day.
-It is SO slow. Sometimes when I open a app it has to sit there for 30 seconds to a minute just opening the app. Not to mention when the phone is having a hard time, anything I was doing slows down to a crawl, and most of the time it just crashes, occasionally though I can resume what I was doing.
- Crashes for no particular reason or issue. For example I'll listen to music for about an hour and a half, and the phone just dies and has to restart. Once I reopen the phone, the battery life is still above 50%.
- When I download an app, I can not use the app because, once again, my phone crashes. But once I restart the phone, the app works perfectly fine. Keep in mind this is about 80% of the apps I download.
- By far the biggest complaints is when I am watching a video, have that be on Facebook, YouTube etc. The video just stops for no reason. It just pauses like I just clicked on it. So I have to hit the play button to resume what I was watching. It wouldn't be such a big deal, if it didn't happen literally five times in a ten minute video.
-The battery charging is atrocious. It literally takes my phone 10 hours to charge. And this is not because of the input/cord that I was using. I paid for brand new chargers, and tried many different inputs and cords. It is just slow, the best I could get when I plug it in, and wake up to go to work in the morning it only charged 82%.
Overall, not worth the money. Not the 200$ I paid for it. My advice would be just to save up and buy a better phone. But if you need a phone cheap, buy elsewhere, this phone is just a waste of space.
Honestly though, if they took care of the random bull crap that keeps getting in the way, and let me do what the phone is made to do, it would be a decent phone. But with the hit and miss battery and the awful performance, it is by far the worst phone I've ever had.
So I got one of these when my LG G4 got stuck in the infamous Boot Loop. I needed a cheap smartphone NOW as I was driving with Uber (the G4 crapped out while I was driving. I had to quit for the day). I've had the ZTE Zmax Pro for a year now, and except for a cracked screen (from dropping it on a stone floor), I have no complaints. Yes, the camera is mediocre, but it's nice to have a 5MP selfie camera. I don't have any issues with streaming speed. The GPS keeps up with my driving -- for hours at a time. Reading Kindle books on the screen is acceptable. The speaker sound is decent. The crack in the glass DOES interfere with some game play, but that's my own fault.
I haven't had any issues at all, like random reboots, overheating, or charging issues. In fact, the battery sure outlasts the one the G4 had in it. Letting it go completely dead doesn't seem to harm it.
I clear the cache every couple of weeks power it off and on again every 3 days or so.
My opinion is: it's good value for the money.
AnonD-675130, 06 Jun 2017The phone specs make it seem fantastic and very comparable to the top of the line phones. Howe... moreHi katlin, please would you consider giving it away to me, since you're going for an upgrade, I don't even have a smartphone at all, plssss
Anonymous, 09 Jul 2017I've heard stories about this, but all of them involved plugging in the wrong type of charger.Don't spend a penny in this thing. I lost my investment. This is bad phone. I do understand how out there are " ingenious ingeniero" creating trash like that. shit of phone
MsMamiCe, 01 Jul 2017The phone looks great due to its size. But once I got the phone and finally started using it, ... moreI've heard stories about this, but all of them involved plugging in the wrong type of charger.
The phone looks great due to its size. But once I got the phone and finally started using it, the damn thing caught on fire. Literally! My phone cord melted the phone was so hot I could have burnt somebody. So I took it to metro and this stupid kid laughed at me and told me he couldn't do anything. That I'd have to either pay 30.00 and Waite a week . Or have to go to a different county. But Waite! Still pay 30.00 even though the phone Comes with a 1 year warranty on defects due to a built in battery! The 5 phones later. The shit reboots whenever it wants to ! On its own. The phone keeps a charge for only a few hours if that! Camera resolution is shit unless using an app like Instagram or Snapchat ! And it's do easy to scuff or crack. Even tempered glass for this phone is made ridiculously. This phone over heats. You cannot charge it with any charger other than the one you buy the phone with or it over heats! It reboots on and off by itself and can last up to 5 minutes ! If you are in a deep place and need a phone go ahead. But if you have the money to buy something better I'd advise that .. and the finger print sencor always says ( incorrect) and locks the phone when it wants to. I put my pin in and the finger print sensor works again the phone has a mind if its own.
THEE crappiest. ZTE powers off n on whenever it wants, audio w earphones is thee WORST. No matter what updates/button tricks/troubleshooting I tried all I got from T mob is 1 ZTE that gave me all that bs, then a 2nd replacement for the 1st one, which did the same, then a ZTE >LOANER< that did the SAME. EXACT. BS. 2 mos of runaround from T mob in getting a refund. Finally got refunded 2 days ago but this ZTE bs should never have came out. DO. NOT. GET. IT
KATHY, 21 Jun 2017Trying to charge my phone which has been off for 3 days. "FTM" is showing....what does that mean?If you are stuck on FTM mode, this article might help: http://zte-iqorsupport.custhelp.com/app/answers/detail/a_id/690/~/why-does-my-device-say-ftm-mode%3F