Anonymous, 18 Oct 2014Note: once RESET was performed, all data, apps, settings and personal information will be dele... moreFactory reset doesnt revert the os back to jellybean. Any other way to solve issue of apn problem plz?
I am not able to play asphalt 8 or iron man 3 after the kitkat upgrade on zenfone 5...other games r working fine...any solutions?
Anonymous, 20 Oct 2014After I updated the Zen 5 with Android 4.4 on 20TH Oct 2014 my mobile is unable to access the ... moreTo get back asus keyboard, do a hard reset. Power off first. Then Press power button and volume up button at the same time for few seconds. When you get an options screen, use the volume up down buttons to select factory reset and then power button to confirm. Hard reset should start.
Wifi and APN, remove sim card, put another sim card from friend. start phone, switch off, remove friend sim card and put back yours.Worked for me.
On ZF6, after the 4.4.2 update in India, lost the GPS shortcut in the notification panel. Was replaced by the location shortcut. Anyway to change it back? Anyone face this?
Raju P, 17 Oct 2014I updated Kitkat into my Asus Zenfone 5, I am not getting either Asus keypad or Google keypad.... moreI hope you have a backup software that you can use with only touch before you do this below step. If not, you will lose some data that cannot be backed up without the use of keyboard input.
Do a hard reset by first powering off the phone. Then pressing the power button and volume up button continuously for many seconds till you get a screen that shows options including factory reset. Use the volume buttons to select reset and use power button to confirm. Then wait for reset. It takes about 10-15 minutes. You should now get back the asus keyboard. But not the google keyboard unfortunately.
After I updated the Zen 5 with Android 4.4 on 20TH Oct 2014 my mobile is unable to access the key Board or WiFi or internet. I am unable to send any written messages nor retrieve my mails. Please help
I have updated my zenfone 5 to 4.4.2 kitkat as provided by asus but after that mobile data is not working during calls. Do I need to do some more settings…
Good morning
I am using asus engine 6, here in U.A.E .(Dubai) I can't call from my Facebook Messenger , kindly tell me the solution.
After upgrading to android kitkat 4.4.2 my asus zenfone 6 is unable to connect internet through mobile data as my APN setting crashes repeatedly.how to solve it ?
After I updated the Zen 5 with Android 4.4 on 16 Oct 2014 my mobile is unable to access the key Board or WiFi or internet. I am unable to send any written messages nor retrieve my mails. Please help
My english is not good but try to read it. lol
If you cant add any access point names in sim2,you just do folling these.
-Swap your sim2 to sim1.
-Set apn as usual.
-Swap them back.
-Choose your network operators.
-Enable data access.
I'm sorry if it not work. GoodLuck.
My english is not good but try to read it. lol
If you cant add any access point names in sim2,you just do folling these.
-Swap your sim2 to sim1.
-Set apn as usual.
-Swap them back.
-Choose your network operators.
-Enable data access.
I'm sorry if it not work. GoodLuck.
In order to change the APN after the 4.4 update. All you need to do is to turn off your cell phone completely, take out your existing sim card from the sim card slot. Put the sim card back to sim card slot. Then you will be able to go back to the APN setting without seeing the error message. Hope this help
Anonymous, 19 Oct 2014When will that update be available at Europe?I downloaded the firmware from asus support drivers, but it might be worth your while waiting until asus fix the apn (data connection) bug.
I also have the APN problem. I only upgraded to fix a wi fi problem and now I've lost data connection. By the looks of things my problem is quite common.
Come-on ASUS get it sorted.
Same here people after updating asus zenfone 5 with 4.4.2 no access to 3g . Im very dissapointed !!!!!
Zenfone 5. When I click on the 'Display' tab in 'Settings', 'Settings' crashes. Any fix for this. Also, the phone is very sluggish. Any help, tips would be appreciated. Thanks.
When will that update be available at Europe?
Frosty, 17 Oct 2014To fix the APN issue, you must install a different SIM card temporarily that doesn't cause the... moreand this is the perfect solution.
thank you Frosty.
My mobile's WiFi isn't working after updating to kit kat 4.4.2.how can I fix it. I don't want to reset factory because I'v got a lot of apps on it.
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