Why am I not being able to receive the update popup notice after placing the update.zip file in the internal storage as everyone prescribed and extracted it? Please provide help description
To install manually just copy the zip file to the root folder and the phone will automatically detect the file and ask if you want to update.
Did mine a few hours ago and everything is working fine
After talking to an ASUS Support representative a few minutes ago to ensue I've taken all the correct precautions before attempting manual update, he told me that ASUS stopped automatic updates because after a few users got it, they found problems:
"As it pertain to the general marshmallow update that should come through to some of our customers, our teams have paused the role out process due to some additional checks. "
After explaining my frustration for having to wait MORE:
"I do understand Emilio however the process started and some of our customers was experience a few issues. "
So, for those of you planning to manually update, take note, it seems the official firmware may still have bugs.
Congrats Asus finally released something they should've released about six months ago. While you all are installing manually. I'm waiting on nougat for my HTC 10. I'll probably have it by December this year. Good luck getting nougat on the Asus zenfone 2 deluxe.
Angry Zenny, 31 Aug 2016FINALLY!!!Been waiting for sooo long now the update is finally out!!!installing it manually no... moreNow I still downloading but I can not understand how to upgrade manually can you show me how it is?
FINALLY!!!Been waiting for sooo long now the update is finally out!!!installing it manually now on my Zenfone 2.hope there's no bugs and shit...it would be pretty disappointing if i installed it and got bugs.👍👍👍
Good News Guys
Version WW_4_21_40_134(andriod M)
Description ASUS ZenFone 2=ZE551ML(Z00AD/Z00ADA/Z00ADB/Z00ADC) software Image: V184.108.40.206 for WW SKU only* (andriod M)
1)APP2SD not supported in M. Please backup before upgrade.
2)Adjust pre-load app after upgrade to Android M
3) Multi-user and SnapView will not be supported. If you wish to continue to use multi-user, please keep using current account
4)Remove Asus Email, Asus Calendar, Asus Messaging, Asus Browser and Asus Music after Factory Reset. You could use Gmail, Google Calendar, Google Messenger, Chrome and Google Play Music for relevant services
5)Add new features and new apps:
- Google Calendar
- Google Messenger
- Facebook messenger
The apps listed below will no longer be pre-loaded once your device has been upgraded to Android 6.0 (Marshmallow).
Thanks for your support.
1. ASUS Backup
2. Data Transfer
3. Dr. Eye (TW SKU)
4. Jawbone UP
5. EZTABLE (TW SKU)
6. Google Play Books
7. Google Play Games
8. Google Play Newsstand
12. Party Link
13. PC Link
14. Photo Frame
15. Remote Link
17. What's Next
18. Yahoo Shopping (TW SKU)
19. ZenFlash (Can be downloaded from Google play)
21. Asus Game center
For more information please refer to:
Steps of Update:
1. Check software version of your device**
2. Download device software and Update SOP (From Â“ManualÂ” Item)
3. Only apply to same SKU update, Example: WW->WW, CN->CN, .
4. Software update cannot transfer the software SKU and downgrade the software version.
5. Wrong SKU may cause update failure, please update the same SKU version only.
*How to know the device model?
Path: Settings->About-> Model number
**How to know the device software version?
Path: Settings->About-> software information->Build number
***System upgrade may cause part of data missing, please buckup your important data before system upgrading.
File Size 1.19 GBytes
I mailed asus about update so they replied that the update is released but it is not ota but you have to do it manually here's the link or you may get fresh link by mailing from their official website about the update thanks
Come on asus. You gave us hope and now this? Might as well sell the phone away and be my last asus ever.
My device is asus zenfone 2.this time his not work properly.touch,sensor,home button back button,work not properly.so pls give the update ya solve this problem.i have bought 68 devices.so plssssss
Like all of you poor guys who thought that Zenfone 2 was a very good buy,...but promises of marshmellow seems like a dream only after one and half years since the phone was launch. Its a shame, Asus is not putting any effort at all, because zenfone 2 will be outdated soon. It my first and last Asus phone, it was a good buy, now GOOD BYE Asus. I will not come back to you.
This comment have on ASUS web site then they will listen to will take quick action and they release update so friends write to ASUS.customer take action
What does the law say? Are they allowed to lie to customers? Some of them bought the phone because they said a lie.
Will Asus ever give update for this phone ?
I am fed up by rechecking for update every day. Worst company in terms of updates
Sorry for my english guys.
I got the marshmallow update (6.0.1 beta) for my ZE551ML and dislike it.
1. Drain battery (30% eat android system). One charge - one day, no more). Night in "sleep mode" eat 10% of battery.
2. Switch between 2G and 3G/LTE its a quest for 5 tap.
3. No more NFC in drop-down menu of control panel.
4. No realy combine SD-card and internal memory in one volume.
May be first problem its a problem of beta, but 2 and 3 it's a standart limitation of Marshmallow - U can't control any networks directly from launcher. Combine SD-card and internal memory IMHO god choice for phones with 2 Gb internal memory, but not for 32/64 Gb devices because external memory more than ten times slowly than internal.
I think we still waitng for Nouga...
Well as of today I've purchased my last ASUS product. By the way, I make electronics purchasing decisions for two Colorado Colleges. Time to go back to H/P.
I am still waiting till last 2 months now I don't believe such a big company will broken his promise for marshmallows update this is ridiculous ASUS what are you doing from last one year after you're q2 announcement is history when will you wake-up I want in your update like stock Android and remove all anuse app
They just don't care about customer....they only want their money....most of the phones are updated to marshmallow....but ZenFone 2 is still on lollipop...
They are busy in launching new phone but it will not help ...because we all recommended our family and friends and others not to buy any ZenFone