jayda, 01 Jan 2017i went though 2 phones and 3 months the first one i had let my sister see the phone and when s... morehad the same thing happen to me, but I found a solution online.....apparently it has something to do with hitting the power and volume down keys at the same time....if it happens again, hold your power button for 15 seconds....
I bought this phone on the advice of my son and daughter-in-law. I have been disappointed since day one. When I left the store, I went back to work. I tried to use it and nothing. I couldn't get online or text. I thought I was in a dead zone. I wasn't. The phone had frozen on the very first use. This was not an isolated incident. I have to reboot my phone 15 or more times per day, usually when I need it the worst. I took it back to the store and told them about the issue and the girl grabbed my phone and started pushing buttons without me being able to see which made me very nervous. She said it was an app I downloaded. I told her it had been doing this since before I installed anything on it. She handed it back and said she had to see it malfunction before she would do anything. She was very rude so I was too at that point. I took it to a different store and was told it could be changed out under warranty but if he did it there would be a $15 charge. The store I bought it from can do it for free. I am so looking forward to dealing with those people again. (sarcasm there). I don't care for the phone, the service, or the people at the Metro PCS store. It has been the worst phone I have ever owned. I miss my Samsung Galaxy S3.
My husband bought and game me this ZTE ZMAX Pro phone on 01/02/2017 and im having problems with the phone already. When people is calling me as soon I answered the phone it won't take the calls. My son was texting me and I'm not able to receive the text and my husband wasn't able to received my text neither. When I'm on the phone talking and the voice mail starts talking with the missed messages and I have to hang up the phone to stop the voice messages. I feel very frustrated and I don't know what to do? Another problem is that when I recorded my Zumba class yesterday 01/06/17 the sound of is horrible. One thing I wish the phone needs is being able to do screen shots because it is very helpful when I want to keep important information and save it. Please Let me know what should I do?
Thanks, sincerely Claudia
AnonD-628465, 04 Jan 2017The speaker is very low, sound quality stinks! And twice now, the phone just shut off and for... moreMy phone shut off for several days. Would not turn back on and it was fully charged. Out of nowhere, it turned back on. Now, sometimes the screen will flicker. I'm not too happy about this issue!
Hi, just got this phone, need big screen , retailer clueless, question : will this phone sync with my Samsung Gear 2 watch ? I installed the gear app and can't get it to show up , even through blue tooth, not going to be happy if it does not synce, watch cost almost 3 xs what phone did, worked perfectly with my Mega 6.3 , but charging port went bad, known issue Samsung will not address , thanks
This phone is so cool but it freezes up too much for me and the finger print sensor stop working I only had the phone for a month.
AnonD-628465, 04 Jan 2017The speaker is very low, sound quality stinks! And twice now, the phone just shut off and for... moreSame happens to me can't play my games cause they require 4G or Wifi so this phone is NOT 4G
This phone is cool, the only thing is that it has a lack of gestures like a ONEPLUS or the battery life like a ONEPLUS. Otherwise i like this phone i give it a 7.5 out of 10 because of the battery life and lack of gestures.
Wes, 29 Dec 2016I love this phone like others do, but I'm having an issue trying to figure out how I can hook ... moreHey bud just saw your post dont know if you will see this but go to a walmart/bestbuy or any other store you think sells chromcast google cromcast has changed my life its all bluetooth
The speaker is very low, sound quality stinks! And twice now, the phone just shut off and for over 2 hours would not turn back on, and yes it was charged...not sure what that was all about. But very inconvenient for sure.
I bought this phone but I can`t access 3G nor 4G only 2G and it is very slow.
I bought the phone very excited about all the features and the battery life from the Metro PC store (9112 N Florida Ave, Tampa, FL 33604). $140 with case, screen protector, and activation.
Phone works great. Camera doesn't see well in low light and the battery doesn't last more than 6 hours. A VERY Far cry from the 25 hours of talk time and 400 hours standby by it promised. The new power adapter makes all my other cables useless. The screen is great, apps run fine. The metro store sent me to corporate and corporate reset my phone and sent me home telling me to not plug it in over night. I'm stuck with the phone and I can't use it because it it just dies.
Anonymous, 15 Dec 2016Do you mean sum card or micro sd cardSIM card. Micro? Nano?
FlickerMan, 23 Dec 2016This would be a great phone for the price, if it was stable. I've had it for about a month now... moreI have the same issue you do. My ZMAX Pro seems to prefer 3G, as the network connection is more stable than 4G/LTE. I'm looking into ways to disable the 'hibernation' feature to maintain network connection. XDA-Developers may have something, not sure.
i went though 2 phones and 3 months the first one i had let my sister see the phone and when she gave it back to me nothing was wrong with it until i got home to turn it on but it wouldn't cut back on so the next day i went to go get a other one and so i just went to go get in the shower and im the only person that in my home beside my daughter and she 6 months and the phone doing the same thing the phone wont turn on or anything
I love this phone like others do, but I'm having an issue trying to figure out how I can hook it up to my TV? I don't have a smart TV but it has both HDMI and USB capabilities, but I don't know which cords or adapters are required.
Could someone please provide me this solution because I'm going bananas over this.
I purchased a cord off eBay that I thought was it, but nope it wasn't!!
I got this phone almost 2 wks ago, as my xmas present, and I'm 99.9% delighted with it. The camera is great; the storage is great; the fingerprint sensor is great; and the speed, after 7 months with a Galaxy Core Prime, is out of this world -- I had to get my Core Prime out last night to look up my auto-reject phone numbers list, and that thing is so slow compared to the ZTE, I can't believe I put up with it for 7 months.
However the issue with the auto-reject numbers is half of that .1% dissatisfaction, but it's not the phone itself, but ZTE: apparently the auto-reject list is a feature of Samsung's Android flavor, which ZTE doesn't share, and I now have to use an app to get the same function, blocking nuisance calls. And that meant having to enter them manually, though the app I'm using does allow text-file importing.
The other half of that .1% is that ZTE has disabled the Android feature of moving apps to the SD card. Since the Zmax Pro has 32GB internal storage, it's not a HUGE issue, but still... why do that? It makes no sense at all.
This Android version also doesn't have the accessibility feature of enabling one-tap phone answering and call ending; that can be gotten around by setting the fingerprint sensor to answer, but I need an app to provide me with a one-tap hangup button. Some of us are just not good with the swiping business, and really need that 1-tap button for answering and ending calls.
One other small dissatisfaction is more of a "geeky" issue; ZTE's Android has disabled the SystemUI Tuner, so one is forced to look at an entire row of notification icons most all the time. Even with "Developer Mode" enabled, there is still no access to the SystemUI Tuner. At the ZTE forum, I also learned that there are currently no plans to update Marshmallow to Nougat, and no means of "rooting" the phone at all. Not big issues to most, but to a geek, maybe a big deal.
But, those are all fairly small picky issues (though the lack of an auto-reject list is a real pain!); for $99, I think the Zmax Pro is probably impossible to beat. Want a fast phone with good memory, without having to mortgage your first-born? This is the one to get.