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One UI 2 beta for S10 series locking users out of their phones

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  • Comments (20)

Michail 29 October 2019

Samsung Android Firmware Updates

While Samsung has already pushed two versions of its One UI 2 beta to S10 owners, it seems there is a critical flaw that refuses users’ PIN, password or pattern after restarting their device. It’s not confirmed whether Note10 users are experiencing the same issue yet.

One UI 2 beta for S10 series locking users out of their phones

For now, the only workaround to the bug is to set up the remote unlock feature before restarting the device and then use the Find My Mobile app to delete all biometrics and screen lock data. The only issue is that you still won’t be able to enroll new screen lock or biometrics so the device will remain without any form of secure unlock.

There’s also the hard reset option that wipes all the phone’s data but some users are reporting that even after that, they still cannot set a new pin or any other form of biometric authentication.

One UI 2 beta for S10 series locking users out of their phones

If you are currently running the One UI 2 beta it’s best that you do not restart your device until Samsung issues an update. We will keep you posted with more details on the issue.

Via 1 | Via 2

Related articles
  • Android 10 beta for Note10 series is now live Android 10 beta for Note10 series is now live
  • Samsung pushes second Android 10 beta for Galaxy S10 series Samsung pushes second Android 10 beta for Galaxy S10 series
  • Samsung’s Android 10 beta for the S10 series expands to India, Poland and France Samsung’s Android 10 beta for the S10 series expands to India, Poland and France
  • Samsung details Android 10 beta for Galaxy S10 series as international rollout starts Samsung details Android 10 beta for Galaxy S10 series as international rollout starts

Reader comments

L
  • Life Saver
  • f}I
  • 30 Oct 2019

are you serious,you are talking about pixel 4. yeah they should release some updates for the camera white balance problem & you talking about stable version........pffff

  • Reply
D
  • AnonD-765630
  • Fvc
  • 30 Oct 2019

My issue is that fingerprint unlock is a lot worse and sometimes does not work at all. I can get in via PIN but that is all.

  • Reply
D
  • AnonD-732843
  • stC
  • 30 Oct 2019

When the whole world thinks it's a bug but in reality it's just the AI having its first laugh...;-)

  • Reply
  • Read all comments
  • Post your comment
Total reader comments: 20

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