Mjane, 28 May 2017I bought Samsung galaxy j5 prime..but after 2 weeks ago my external card not detecting..I try ... moreHey, Make sure you SD card is in properly and go to storage settings to see if it has been detected. If it hasn't you may have to do a factory reset but if you do, you will have to back up all your data as this will reset your phone. However, if you need to, try to get in contact with samsung and they should be able to help :).
Paulzkie, 28 May 2017Like really? have Gorilla Glass but not super amoled display??? Nice one...Well what do you expect from a cheap phone like this? If you want an amoled display so badly, get the A series.
gm, 20 May 2017i want j5 1016 in use?? I bought Samsung galaxy j5 prime..but after 2 weeks ago my external card not detecting..I try to insert my sd card to other phone and it is good..So it means that the problem is in my phone..How to solve it? Please help.
Like really? have Gorilla Glass but not super amoled display??? Nice one...
Mac, 31 Mar 2017Samsung Galaxy j5 prime I bought one today and I've only had it for 3-4 hours and it's dead al... moreI bought one j5 prime five months back. To day it simply dead. Not charging not opening. What to do.
I bought my J5 Prime from a retail store in December 2016. A month later it would heat up then shut down completely. I noticed later on that it might be a battery problem and tried to make sure that I always charge it before it reaches 30% or whenever I'm not using it and it's not full. However,today, as I took put it on the charger,it no longer indicates that it is charging. I have to switch it off. It's recharge period is also slower than usual. Help!
Anonymous, 26 May 2017No one is work & not wrok the screen plz tell me what i do , my phone is not work suddenly... moreproblem is in app that you install in your phone;
there is a hole by where ur headphones go stick something that can fit in that small hole for 10 seconds that will reset ur phone. OR=
1. Turn off the phone completely.
2. Press and hold both Volume UP and HOME + power on the phone. Keep pressing the VOl + home.
3. When Android Recovery menu screen appears release all keys.
4. Navigate and highlight "wipe data / factory reset" using the Volume down key and press power.
5. Navigate and highlight again to Yes -- delete all data and press power.
6. All data will be lost! Before doing a hard reset backup all important data.
After hard reset is done select Reboot system now. Press power to reboot the phone.
No one is work & not wrok the screen plz tell me what i do , my phone is not work suddenly what happened i don't know
Very good battery and one of the fastest chipset for a quadcore mobile phone!
Somnath Mishra, 05 May 2017This phone is wanderful.I already used this phonehi samsung j5 prime battery backup is good ya bed..
Mehfooz, 25 May 2017I buy Samsung J5 SM00F, 16 GB Memory and 2 GB Ram and its problems is that system memory is ... moreI cant really figure out your problem bro. I really dont know your point. You suppose to stress out what the problem is..
I buy Samsung J5 SM00F, 16 GB Memory and 2 GB Ram and its problems is that system memory is 11.35 GB and also we know that the application 4 GB memory.
How it solved. any one talk me plaese.
Samsung Galaxy J5 Prime, 2 months old, and 2GB free memory. While I'm on Viber video call, the phone froze on my, non-responsive when I press the home button, the power button. I have to plug-in to wall outlet and it restarted. I have previously used Nokia Lumia Phones, Blackberry phones, iPhones, Xiaomi phone and never once it happened to me even if the internal memory left is below 1GB.
got my j5 samsung almost 3 mos. but some reason of stupidy well kind of careless my camera broke (back camera).. accidently poke my charger not knowing inside my bag... does any posibility it can be fixed my camera i mean change the glass? its hard because its built in? any idea? i need a help.. opinion please... advance tnx.